Building Restoration reviews across the US

Paul Davis Restoration did a fine job repairing the damage to our house from Hurricane Helene in a timely and accurate manner.

Do not ever use this company. The work is shoddy at best. The owners don't care and talk down to you. If you want to be spoken to like a child and have to hire someone to fix their work then by all means hire this company. If you want it done right go somewhere else. I'm now having to fix my roof that they replaced a year ago due to their contractor not replacing boards he was paid to replace. Remember you choose the company to repair your home NOT your insurance company. Learn from my mistake.

i had a poor experience with this company. i had water damage due
to a leak in my bathroom earlier this year.The work was not completed
in a timely fashion, nor to my satisfaction. i was out of my house for
50 something days and there were days when no one showed up to
work because they were chasing new projects after the hurricane. in fact,
the only time they were interested in completing the work was when it
was time to be paid.This was truly an awful experience for me.

I cannot express enough gratitude for this company. When disaster struck our business (aka a Truck ran through not only the exterior wall but also Interior at our gym) they were able to clean up the mess and have us running boot camps that VERY SAME DAY!!! The professionalism was top notch and they really took care of us.

My house was destroyed by Irma in 2017. The project is still not complete. They have kept all of my personal property and severely damaged the house before walking off the job. They continue to hold all of my belongings — no winter clothes for me this year, let alone a shower, toilet, kitchen, Hvac or electric — and they have placed a lein on my home as they would like to be paid for the entire project whilst admitting that they walked off the job without completing the project. Besides stealing my brand new HVaC system, they did not replace a wall now deemed ‘failing’ by the county which was required to be replaced by their own structural engineer. They did not even begin work until 60 days after the project was to be complete. When I ran out of ALE because of it, they offered to put a tent in my backyard or put me up at one of their own workers houses which they insisted on letting me see — incidentally the house contained a condom machine in the bathroom. And then guess what? They sued me. So tens of thousands of dollars later we are still in litigation. I still have no bathroom or kitchen. They still have my belongs. And they remain by far the most evil creatures I’ve ever encountered in my 48 years on this earth. Please don’t think you have to use the contractor your insurance company suggests. Certainly in this case it ended in disaster.

I had Paul Davis Tallahassee out to the house twice in last several years. One for tree strike and one for Hurricane Michael. Very professional and prompt. They also assisted with navigating the insurance process. I would recommend Paul Davis to a friend or family member in a heartbeat. They are a family business and you'll feel that right away. Thanks Paul Davis Tallahassee!

They did a great job and my floors look great!

Michael Briggs was absolutely wonderful. I’m in the middle of an insurance claim after a fallen tree incident. He was brought in after some other vendors failed to show up. His communication with me was superb. The quick response and resolution was greatly appreciated. I will continue to use his services throughout the remainder of the project.

I wish there was a black star because that is what this company deserves.

Please do yourself and your family a favor DO NOT USE THIS COMPANY. They are horrible. You will have to fight them tooth and nail to get the job done properly. They love to go cheap. My insurance policy was full replacement but this company will try to sneak in cheaper items and when you confront them about it, they get pissed!

Water and moisture from the fire trucks stayed in my house all through the process. Never once did Rick Green put fans in the house to help dry it.

You will receive your property back from this company broken and if they decide, they will keep it for themselves or give it away to another family. I have so much stuff that is not mine.

Also, the owner Jay White will not answer emails about my damage items. The sorry a&# attitude comes from the top I guess.

Please don't do this to yourself. You will strongly regret it.

Paul Davis is hands down one of the best mold remediation companies around! I recently had the pleasure of working with Ron, he is very knowledgeable and helpful! Thank you Ron!

On October 10, 2018 a tree fell on my home, sheering off the west end and the roof and the electric service. I called my agent GEICO, who put me in contact with my home insurance company, Security First. Security First engaged Paul Davis Restoration as the general contractor to oversee the repair to my home.

Paul Davis Restoration sent Mr. Miles Masters to my home to set up a plan for repairs. Miles took charge. He hired a tree guy to remove the tree. He then hired someone to install temporary weather proofing (the blue tarps). Miles had the debris moved from the property, then on and on, step by step. Which included carpentry, drywall, paint, electric service (coordinating with Talquin Electric), and carpet, electric contractor, rebuilding the roof and outside wall and the new roofing.

Additionally, Miles arranged for the county permitting and inspections. Miles also arranged for a temporary POD to store my books, furniture and television set while repairs were being made.

Mike did everything professionally, promptly and with courtesy to my wife and me. We could not have been more pleased.

This company was amazing. Drew was the best from start to finish. He definitely made me feel like I wasn’t alone going through my disaster. Would definitely recommend them.

It was a nightmare. Scheduled to close over Christmas, 🎄 leaks were found in the bathroom walls. Closing canceled. “Call your insurance company, ma’am!”

Miles Masters, contractor, with Paul Davis restoration, came in (immediately) and saved the day. The company is 100% professional and is Customer first. Miles is a great communicator, highly skilled, and patient. I am an older woman. At all times he was logical, prepared, worked big picture AND completed every tiny punchlist item. I’m still flabbergasted that this rebuild went off so beautifully. The bathroom is fantastic. Thank you Paul Davis restoration. I hope I never have to see you again but if I do hallelujah!

Recently we were ground zero of a tornado. After contacting 911 and our insurance, Paul Davis had rep, Alan Tucker, on scene the same evening to assess our needs and put a plan in place. By the next morning Mr. Tucker had multiple assets on our property working to secure our home. Mr. Tucker helped us arrange for tree removal from the house and tarps on the roof, in addition he sceduled an expert to check for moisture or mildew, all within less than 24 hours. The rep continued to check on us to ensure we progressing in our recovery for at least 3 weeks following the event. We had nothing but the utmost praise for Paul Davis Restoration and specifically, Mr. Alan Tucker.

My wife and I were in our house for a month before a hurricane hit and three very large (3.5'+) pine trees crashed into our carport, kitchen and living room. The Paul Davis rep was there the next morning at 9am with a crew to make sure everything was safe, brought in a crane to get the trees off the house and seal up the hole in the roof. His crew did a fantastic job of not only repairing our home, but it was in better condition than before the storm. Ive never seen anyone better than his guys that repaired the interior walls, and the kitchen came out absolutely perfect. They paid great attention to details. The crew took great pride in treating the house like they would want theirs treated, such as instead of replacing the laminate floors, they repaired, sanded, and finished the hard wood floors that were there when the house was built 60 years ago. When they were replacing the ceiling, they made sure that instead of one light switch for the living room, they split into three zones for the entrance, watching TV and entertaining.
They weren't just friendly, they acted more like neighbors.

They immediately responded when a tree fell on our roof and into our bedroom. They put plywood and a tarp over the hole and cleaned up all the mess in the bedroom, brought in huge fans and dehumidifiers, and put plastic over the hole in the ceiling. Afterwards, Michael was our work supervisor. All the repair work was done beautifully.

Mike Scott is an outstanding representative of Paul Davis--he makes sure the work is done not only timely, but beautifully! And he cares about the homeowner.

Professional, kind and courteous from beginning to end—I’m very pleased with the quality of work performed by Paul Davis Restoration!

Mike Scott was incredibly informative and very responsive to any questions/concerns I had throughout the replacement of the vinyl siding to our home.

I highly recommend Paul Davis Restoration to anyone looking for a contractor to help with any repairs to your residential or commercial property!

Our insurance company took the Paul Davis bid since it was the lowest. I tried to go with another company, but the price was too good for the insurance company. It took MONTHS to get our repair completed. They would come in and do some stuff, then disappear for 15 days. This was how it went for 12 months!! The repairs were not to our satisfaction, we will need to hire someone to repaint the bedroom and bathroom, and get the ceilings painted since he claims they were but you can see the repair is a different color. Plus, the main guy wouldn't address me when I e-mailed him; he replied like the e-mail was from my husband. I will NEVER let them in our home again!! I highly recommend you RUN away from this company. They left us in disarray for so long and we had to tell friends and family they couldn't stay at our house when they wanted to visit. Awful service, rude workers, insurance grab. UPDATE:Since they used flat white paint on the ceiling corners to clean up their paint job on the walls and did not paint the ceiling, we have MOLD growing in all the peaks. Flat paint absorbs moisture. Started happening 6 months after they "finished". Owner wouldn't even go in the bathroom to see what we were talking about the last time he was here.

The Restoration side of the house is super well organized, runs smoothly, and has a set of good skilled workers who work very hard and do good work (drywall, wow), plus a truly excellent supervisor who organizes it all, communicates well, and follows up consistently. Thank you!

The company was very easy to work with during a stressful time. I gave them a rating of 9 out of 10 because they told us our home was ready to be moved back into even though they had failed to have their cleaning crew come in and do a deep clean of the home before all the furniture had been moved back into place. The cleaning crew was sent in the next day and did a very good job of cleaning considering the circumstances.