All reviews for Central Valley Air Conditioning

My AC was not working this summer during the triple digit heat. I called several places and Central Valley Air Conditioning was able to send someone the next day to diagnose my AC. I was given two reasonable estimates either to repair the old unit or to put in a new unit. I decided to put in a new AC unit. The technicians came in the morning and got the job done. I communicated with Leslie, she was professional and assisted me through the whole process. I appreciated their quick responses and highly recommend Central Valley Air Conditioning!!!

Hi, I had a technician came by today to check my air conditioner. His name was Art he was very professional and did an awesome job. He explained everything to us very clearly. He fixed the problem and he was done in a short time. I would recommend him to who ever needs a knowledgeable and professional technician.
Thank you
Keep up the good work Art.

Service was prompt and arrived same day and actually an hour early.
Arturo was friendly, helpful, and efficient. The technician was really knowledgeable.
We appreciate how fast he fixed our air conditioner and they know what they're doing!!

Our AC completely gave out during the start of summer. A friend recommended Central Valley AC and we are so happy they did.

From the start they were super responsive and easy to work with. They had someone out to diagnose the problem quickly, explained everything clearly, and didn’t try to upsell us on anything we didn’t need. The repair was done in a timely manner and the total cost ended up being way less than the other quotes we got around the area. No hidden fees, just honest work and fair pricing.

Our AC has been running perfectly since, and it’s a huge relief to know we have a trustworthy company. I’ll be recommending them to anyone who needs heating or cooling work done. Thanks again for the awesome service!

Cool

Within a month of a $13k + AC installation my tenant started to notice water bubbling up in the ceiling. I contacted Central Valley to come out and fix it. They sent someone who attempted to work on it but failed to rectify the issue. The water damage got worse and the damage spread to the walls and flooring. They came out again and fixed the issue, which then began a very long process to fix those damages. My tenant had to sleep with huge fans, plastic everywhere, torn up floors and loud dehumidifiers running. It was not livable, so we had to ask (not get offered) to put my tenant into a hotel for a few days while they fixed it.

That hotel stay then had to be extended to few more days, then another week, and another week, and finally over a full month. Central Valley was way off on how long it would take to fix the issues so my tenant never knew if he was staying at the hotel another couple of days or another week or two which made for an unsettling experience.

They haven't reimbursed me for my lost rent, they haven't reimbursed my tenant for his basic expenses while his world was thrown upside down from their bad work. Even after a month of waiting Andrea is curt with me and says it's still going through insurance. A good company would reimburse us and worry about insurance on their end.

First off this company had great reviews so I expected great service. Sadly, that's not how it goes.

After this company installed AC units and made some "upgrades", everything fell apart. I found that HUGE bubble walking back into my room. Then after the handyman came to inspect, they found it was due to the NEW pipe that was installed INCORRECTLY. It had leaked all over the ceiling level. Luckily the insulation had absorbed most of it. Specifically above my room is where it was hit bad causing MOLD, which I was not told until much later.

What was supposed to be a 1 week construction project on their end, actually ended up being a FULL month. I was not able to sleep because of the dehumidifiers and insanely loud industrial fans. Let along should I have been sleeping in there anyway being that there was MOLD present. I ended up having to get my landlord to book me a hotel stay which got extended countless times due to miscommunication on their part.

We have yet to get reimbursed months later now! After being told we would. We once again keep getting delays and extensions. It's a never ending pattern with them. I am not happy at all with the service of this company.

Quality of service and follow through has gone down the drain. I have an older, well maintained central a/c. Triple digit July no cold air and sent out new technician with a new apprentice in tow. Tells me I need a new condenser and I trust his judgement. Orders wrong one and then Orders correct one, installs, immediate strong flow cold air, I pay $2500+ immediately. No receipt, no invoice, no warranty documents, Nada, but I did not pursue it. Fast forward mid November I turn on unit to get a little heat, but get the hum of a motor and no air, no heat, not the usual heavy flow of heated air. Cannot reach Central Valley nobody answers the phone at all I finally leave a message for someone Steve calls me wants to know what I need really isn't very interested in resolving the problem I did comment that I wanted documents and I want a copy of what it is that I bought is there a warranty
Said he would provide, never heard from him again. Is the compressor a piece of junk? Are the blowers not working? I'm not a moron. I need help. This company doesn't follow through with anything. In August I ask the owner Give me a write-up proposal of air conditioning options And he never came through with anything. I will be needing a new unit but I can tell you I will not be coming to this organization. Still am not receiving adequate amount heat. These glorious reviews must be from family.