Constraction reviews in Bakersfield, California
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In 2024 I had a water damage that effected five areas in my home. We called our insurance and pro restoration was on the list. The staff was so helpful throughout the entire process. Whenever, I was concerned or had questions about the process Jack was very informative. The guys that demo were very clean and quick. I would definitely recommend and use Pro Restoration for any fire, water and mold restoration.
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We have used ProRestoration a couple times they provide a variety of different service first time we used was for flooding of our laundry room cam out replaced floors and walls and made sure no mold. We have also used them for carpet cleaning and will be calling long them again to come out and tear up our floors and lay down new flooring an amazing company and will continue to use.
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ProRestoration was very helpful the whole way through the process of mitigation. After calling them, they showed up within the hour and was able to explain how everything would work with insurance and begin to remove water damaged kitchen. Shana and Angie were very helpful in explaining how the insurance process would work. I would recommend them to anyone.
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Richard and Jared are two of the most professional persons I have ever dealt with. Both going above and beyond what was expected. Richard completely informed us of what the process was and help us navigate our concerns with great care. I am greatly appreciative of having been referred to ProRestorstion and will gladly recommend them to any one in need of their service.
Continue the great work guys.
Thanks to Jack also for his quick response and patience.
Claydee Martin -
Pro restoration was amazing at getting out to us in such a short notice!! They came in with nothing but professionalism and knowledge in mitigating the mold problem that we had!!! And coming back to make all the repairs that were needed!! In a timely manner and it was such a painless process. They did amazing job and you can’t even tell that there was any work done!! We appreciate you guys!!!
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I used ProRestoration twice for my bathroom water damage. Great company! Angie and Shana are amazing to work with. They are great communicating with insurance and very liable. Carlos and his team are great with repairs.
100% recommend this company to anyone. -
Great fast service. This is my first time filing a claim. A toilet supply line burst. Rick came out within an hour of filling said claim. Rick was very polite and professional. He explained the whole process. He started, worked efficiently and cleaned up. I couldn’t be more satisfied!
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Really appreciate Richard coming out and checking for mold and moisture behind my washing machine. He was thorough and honest with us and I would definitely ask for him again. Thanks Richard!
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We had the pleasure of recommending ProRestoration Services for a recent project, and they did not disappoint. They were trusted to handle the job from start to finish, and they delivered excellent results with professionalism. We've seen firsthand the quality of their work and are confident in the abilities. We highly recommend ProRestoration Services for any future projects; they are a team you can count on.
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ProRestoration did such an amazing job of coming to the rescue when I had a water leak in a wall of my home. We called and the owner Jack was out within hours of calling. They found where the leak was so we could show a plumber where to look. The plumber fix the leak. The next day the team Jarod and Brandon led by Richard were quick and efficient. They removed all the damage material and set up dryers. The company worked with my home owners insurance like a hand in a glove. They did such a great job on the clean up with communication and efficiency that I am also using this company for the repair work after the water clean up and drying. My house is coming back together as good as new.
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Richard was great when he came out to our home for his assessment. Angie was great and so detailed with asking all the intake questions. They were fast and on it. From intake to assessment to quote all within 48hrs…
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Neri is very personable and a great communicator. She is reliable and explains what services ProRestoration offers in order for us to communicate with our customers. Definitely recommend Neri and ProRestoration!
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We just had our bathroom remodeled by Jack and his crew of professionals. They did a beautiful job and we are extremely happy with the results. I would definitely recommend ProRestoration for remodels or restoration.
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ProRestoration Services did an excellent job cleaning up and restoring after damage of water pipe burst in bedroom. Their staff is fast, efficient, friendly and courteous. Great experience all around. I would definitely recommend this company and would look forward to doing business with them again.
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Every customer I sent over have received great service and advice.
Personal thanks To Rep: Neri , she is very pleasant and helpful . -
Peter was beyond helpful when our upstairs bathroom sprang a leak into our garage. The customer service was beyond great. He made sure all the right steps were taken to ensure no more damage was done. Highly recommend their service.
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These folks are just exceptional. Shana manages the work extremely well remotely and is easy to work with. Angie supports her with communication with the Insurance company. Every one of their field staff are professional, experienced and get the job done. Above all they clean up well after themselves as good as my housekeeper. This was a major job understaking of restoring my kitchen after major water damage. But with the grace of God and the support of Pro Restoration it was accomplished. Have not met a female ( not being racist) as good as Shana in what is normally a man's role. She just blew me away with the tremendous knowledge she has about restoration. If I was building my house would make her my General contractor:-).
Thank you Shana, Angie, Carlos, Peter & Rico and Jack. -
I had an excellent experience with ProRestoration Services. Richard, the project lead, kept me informed at every step, providing clear communication and outstanding service. Jared and Brandon were polite, efficient, and thorough in their work. I highly recommend this team for their professionalism and quality results. I will absolutely be recommending their services to my friends and family and am looking forward to finishing out the project!
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Very friendly and professional company. Jack and his crew did an excellent job fixing all the damages from an unexpected water leak. From the first visit to the completion of the job Jack and his crew were great. They showed up on time and were very polite and as non-intrusive as possible. They did a great job.
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It was a pleasant experience for a change, came out on time very professional very clean also was done on time
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Jesus was on time, clean and did a beautiful job!