HVAC reviews in Bellflower, California

I hired this company to move a pan in my attic due to crawl space issues, and the owner came out to assess the situation. They suggested relocating it to another area, which seemed reasonable given the price.

However, things took a turn for the worse when new tenants moved in and started using the AC unit. Water began pouring out from the roof over the garden window, causing damage. The pipe needed to be repositioned to prevent further harm. I repeatedly contacted the owner, but they failed to follow up, saying they'd call back, which never happened.

I also spoke with office staff members Selena and Erica, who claimed to relay messages to the team, but no one ever showed up. Eventually, Rico Gomez arrived, checked the issue, and promised to return with a helper – a promise he didn't keep.

To be honest, I'm not sure if Rico fixed the problem, as water is now draining to another location. When I reached out to Victor Gomez, they said they'd follow up, but again, nothing happened. It's clear that incompetence runs deep within this company.

Despite the nice demeanor of some staff members, niceness alone can't solve problems when issues aren't being addressed.

They installed a new unit about three years ago at my house, which wasn't the issue - the installation was fine and the unit has worked well. However, problems began when I noticed some small spots on my ceiling. That was on a Friday. I tried to contact them multiple times after that, but no one answered, even though their website said they were closed. I reached out through an after-hours number, and was told someone would call me Monday morning after 9am to arrange a visit. But I never heard back - it wasn't until later in the day that I got another call saying they couldn't come until Wednesday.

I eventually had to cancel my original appointment with them because they didn't follow through on their promised schedule. I ended up getting help from Dial One instead, who arrived promptly at 9am on a Thursday. Despite having excellent product and installation, the poor customer service really let me down.

We had a great experience with Gomez Heating & Air Conditioning. They got the job done well in three of our homes. Replacing HVAC systems is no picnic, but knowing they pulled it off smoothly makes a big difference.

I hired them to remove asbestos from my air ducts, replace a vintage furnace installed in the 1950s, and install new AC units. Victor, the owner, was extremely responsive to my inquiries via text and phone. The subcontractor did the asbestos removal efficiently, and his team finished the furnace replacement and AC installation quickly as well. The technicians arrived on time, and Jesus, the lead technician, thoroughly explained everything and showed me how to use the system once it was done. He even gave advice on maintaining the condenser's lifespan. The new vents look great, and both the heater and air conditioner are working fine. Overall, I'm satisfied with their professionalism throughout the process.

They're a top-notch team that's professional, respectful, and organized. They've tackled our outdated infrastructure and installed new ones at fair prices, always with solid advice. Extremely diligent - they won't settle for anything less than perfect. It shows they're true craftsmen you can count on. Highly recommend.

I've had issues with my HVAC installation since over a month ago, with frequent scheduling and cancellations. The lack of professionalism and disrespect towards customers is appalling. Despite being scheduled to arrive on July 18th, I still haven't been able to get the breaker installed in my house, which was supposed to be done by July 4th. There's no clear communication about schedule changes, leaving me in limbo. Unfortunately, their low prices come with a steep price of wasted time and poor scheduling management, making it unlikely I'd recommend them to anyone.

Two weeks ago, when our aircon stopped working, they sent someone over who said a new motor was needed and would be ordered and installed by Monday. We never heard from them again after that. Ten days later, another technician showed up unexpectedly, but it wasn't because they got their jobs mixed up - we thought he was here to fix a leak, but I told him we'd been waiting for the new motor. He offered to call the office to figure it out, but then just sat in his van for 10 minutes before disappearing without saying anything.

Gomez heating seems to prioritize customer satisfaction. When my AC stopped working, I booked an appointment and the technician arrived two days later. However, upon inspection, it became clear that the issue wasn't resolved. A second visit was necessary, during which I was informed that a specific part needed to be ordered, resulting in a delay. Initially, I was frustrated, but Edith's professionalism put me at ease, reassuring me of the plan and offering an apology for the inconvenience.

Technician Manuel then addressed my concerns, thoroughly explaining the work done and ensuring all vents were functioning properly. He even took the time to explain it to my 90-year-old grandmother, which impressed me given her limited understanding of technical matters. Despite a rocky start, Gomez's efforts transformed what could have been a negative experience into a positive one, leaving me confident in their service and eager to reach out again if needed.

I had a disastrous experience with this third-party service for ocean properties. They were supposed to fix my heater and central air, but they bailed on me not once, not twice, but three times before finally showing up. The initial fix didn't last more than two weeks, leaving me frustrated and annoyed. I reported the issue, and after a few calls, they canceled again - this time without any explanation or notification.

The process was infuriatingly repetitive, as I had to keep calling Ocean Properties to follow up on their lack of communication. It was inexcusable that they couldn't be more professional and reliable. One of the technicians, Steve, seemed particularly uncooperative and dismissive during our conversation. He wouldn't take responsibility for the issues or provide any insight into what might have caused them.

When I asked him about the faulty part he replaced, he refused to answer, implying that it was irrelevant to the problem. His attitude was condescending and unhelpful. To make matters worse, he spoke harshly to one of the workers, Rosario, who seemed like a kind and quiet person.

I'm extremely disappointed with this company's lack of professionalism and punctuality. The wait for the job to get done was unacceptable, and I'm still not satisfied that it was done correctly.

Stay away from this company, I'm warning you. I gave them my business for two HVAC units and a Noritz tankless water heater, even sent referrals their way. But when something went wrong with the tankless water heater on November 7th, they dropped the ball.

I called to schedule a technician, but they kept pushing me back - Monday, then Wednesday. I asked if I could get it done on Friday, and they said no, that "squeezed" me in for Wednesday. But when Monday came, nobody showed up. They claimed the tech had emergency surgery, which sounded like a load of nonsense to me.

The next day, the owner showed up - Veterans Day, no less - and told me this was only the second time it happened with Noritz. He took some pictures, said he'd get back to me, but never did. So I waited a few days, and then Rosie called on November 14th to ask for those pics and vids. I sent them on Monday 11/17, but she just told me she was waiting on Noritz.

Fast forward to Thanksgiving Day, and my hot water's out! I had family over, and it was mortifying. So I texted Victor for help, but of course, he ignored me.

That's when I decided to reach out to Noritz myself. They told me Rosie never sent those pics - what a joke! Noritz walked me through the whole process in 15 minutes, unscrewing the heat exchanger plate and submitting it for warranty. Something that should've been done months ago. The parts are shipping now, but I have to pick a qualified contractor to fix the water heater.

And let me tell you, the job wasn't even done right. They installed the shut-off handle backwards - who does that? And the condensation collection basket was stuffed to the brim. It's clear they need a pump for the condensation pipe or it'll back up. I've attached a picture of the installation. Look at it and be horrified like me.

Don't waste your time with this company. They can't even get their own installations right, let alone fix problems when you have them.

They did an excellent job installing my system, from initial booking to the actual installation by their team. The whole experience was top-notch.

The job was done swiftly and to my satisfaction. The new AC unit is performing well, especially during these scorching summers. What's more impressive is the team's professionalism - they were courteous and tidy, leaving the area spotless. I'm extremely happy with the service, and I'd highly recommend them without hesitation.

Josue's service visit was impressive, particularly when it came to diagnosing the AC issue - which took mere minutes to resolve. He efficiently scheduled the actual repair and got everything done promptly. Beyond just fixing the problem, Josue offered valuable tips on maintaining our unit and suggested ways to cool the upstairs area effectively. He even took extra care to tidy up around our units, ensuring minimal dust accumulation. Overall, a top-notch experience - I'd highly recommend him for any future needs.

Marco's service is top-notch - he installed my smart water shutoff device flawlessly and listened attentively to my concerns, addressing them all. Our conversation on finance was informative and enjoyable. After completing the installation, he helped with minor plumbing issues that I had. His professionalism and courtesy made a great impression. I highly recommend their services for similar work.

I hired Service All Stars Plumbing, Heating and Air Comfort to repair my heater. Josue arrived promptly on the same day. He diagnosed the issue and broke it down step by step. He identified the necessary part and returned the next day. The replacement was completed in under an hour, including coil cleaning. The work was done efficiently and effectively. I'm extremely pleased with the outcome. As for pricing, I don't have a basis of comparison since I've only used this service before. Regardless, I wholeheartedly endorse Service All Stars.

Service All Stars exceeded expectations - our technician did a fantastic job on my system. He took the time to explain what needed to be done to keep it running smoothly, making me feel confident in my ability to maintain it. The team arrived promptly and demonstrated exceptional professionalism when asking questions about my setup. I highly recommend Service All Stars; their service and experience are top-notch. Steven's performance was outstanding - thanks!

Evann and Paul did a great job, explaining everything clearly and getting it all done quickly. I'd definitely use them again - they're super nice and made the process hassle-free.

This company is completely untrustworthy. They're still operating despite a plethora of issues I've encountered with them. The most recent incident, which just came to light from my gas company, reveals the extent of their incompetence. It appears they accessed a bypass line belonging to the gas company, attached and installed piping from the outside to the furnace without connecting it properly – instead, they simply glued it in place. A gas company employee described this job as laughable and would have been infuriating if he'd had to deal with it. Furthermore, every time I've needed their service, I've received technicians who lack knowledge of the April air system, leading them to incorrectly install filters, causing further problems.

Frank gave our system a thorough check and his team regularly follows up - we appreciate their attention to detail. Thanks for the visit.

Omar, Elmer, and their crew did a fantastic job. They worked efficiently and clearly knew their stuff. I kept an eye on the progress throughout the day and could see they took pride in their work. The transformation of my old unit to the new one was impressive - especially how well they insulated the room surrounding my A/C unit. After completion, they checked for any questions and showed me how to use my new thermostat. Omar's team presented themselves as professionals, making it easy to trust them with the job. I'd highly recommend their services.

Nolvin and Jaime did an outstanding job, providing a top-notch service experience. They were thorough, friendly, and professional throughout the entire process. The workspace remained clean during deep cleaning, while also addressing plumbing issues. Effective communication was key, with clear explanations for their work and resolution of my noisy pump problem.

Josue took the time to assess the system's issues, listened attentively to my concerns, and offered viable solutions. His approach was patient and informative, ensuring I felt at ease throughout the interaction.

Today's annual maintenance by Evann continued this impressive tradition. He demonstrated punctuality and kept me updated on the work being done. The units were inspected and maintained with care, maintaining the company's commitment to exceptional service.