All reviews for Alley Cat
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Redos's work was excellent. He was on time, professional, friendly, sowed us what he did, explained his work and what we can expect. Another excellent experience!
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Denis was FANTASTIC! Thorough, good natured, hard working; he listened to me carefully, diagnosed the problem and had it solved in no time. Recommend him and Alley Cat with no hesitation, and would choose the business over any other in the East Bay
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Great customer service and great warranty! I recommend this company to other people that I come in contact with. I'm glad I finally found somebody reliable and thorough!
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Great communication—carefully identified what needed to be done and did it. At conclusion, the foreman, Anibal, reviewed their findings and their approach to address the rat ingress issue. Their photos helped us understand their observations and actions taken. We felt that the price was justified given the high level of service, their professionalism, and the likely outcome—creating a difficult environment for the rats.
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Jelder and the Alley Cat team were great. Scheduling and project execution including the clean up were fantastic. The quality service and proactive communication was excellent. I highly recommend Alley Cat for your pest control needs.
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Luis was very professional, punctual, and easy to communicate with. He showed me what he did with camera playback. 5 stars!
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Consistent in professionalism and knowledge, the Alley Cat technician; Luisvin was on time and friendly. He was thorough and took the time to answer questions I had out of curiosity. Overall, the job was completed with no interruption to me and allowed me to trust them that they know what they're doing. They actually know what they're doing! TY Alley Cat!!!
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Dante did a great job closing up entry points that a mouse had found. Very professional, helpful and thorough. The service was within our warranty from 3 years ago.
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Eric was amazing. He walked around the perimeter slowly like everybody else, but he immediately spotted two big holes underneath the sidewalk that led into our crawlspace. He fixed those holes to my knowledge expertly. I have suffered with these rats for close to a year now and I feel like this might be the answer that no one else could seem to find. We won’t know for a little while if this is actually the answer But it’s the best effort in about nine months.
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Juan came by yesterday and did a full clean of our crawlspaces and sealed all openings. He was professional and friendly and explained everything and showed pictures. He and his team worked hard with limited access issues with a good attitude. I was really happy with the process. Time will tell about how effective it is, but it’s been a good experience so far.
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Dante is knowledgeable and showed us where the sneaky mice and rats were getting into the garage. He is professional and polite. We had a great experience working with him.
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We used Alley Cat six years ago before we began remodeling our “new” old house because we had a terrible rat problem and the contractor would not start work until it was taken care of. The thorough work Alley Cat did then has kept our house rodent free ever since. When we found a new rat infestation in our outdoor garden shed, Alley Cat came again and inspected everything for free to be sure our house had not been invaded too (it had not). We then hired them to treat the shed. Dante came and cleaned and disinfected everything in the shed and was wonderful to work with. We know that it is safe to use the shed now, and because they cleared the scent that would continue to attract rats, we know that we have a fresh start in the shed and we won’t be inhaling rat droppings when we use it. We also will not be storing fertilizers there anymore since that was the food they were drawn to. I know the process they provide is not cheap, but by cleaning and disinfecting rather than just setting and emptying trap after trap, it is so much more effective and efficient way to truly rid your property of a really nasty and smelly pest taking up residence there. We highly recommend Alley Cat—they are the real thing and they provide excellent and quality service.
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Update: All Alley Cat staff that I contacted to went above and beyond. They are always on time, very professional, very thorough. I can't thank enough this company for their amazing service. Thank you Atekhiti for the inspection and for protecting my house against disturbing rodents.
I was honestly in shock and was devastated when I discovered we had a rat infestation. Miro was amazing - incredibly helpful, considerate, very professional and friendly. He explained everything clearly and put together a smart, detailed plan that made the whole situation feel manageable. I was concerned if the chemicals that are used for the sanitation are safe for my pet, and Miro, as a big dog lover addressed all my questions. I greatly appreciate his time, very detailed explanations and overall support. Thank you very much, Miro! -
Juan was fantastic. He walked the job with me and addressed all my questions and concerns. He kept me apprised of his progress and pointed out the work he performed. He was very professional and nice.
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We had a great experience with Alley Cat. From the initial inspection, we felt well informed of our options and they were extremely transparent. Also their work has been incredible! From day one through the consistent follow ups. I highly recommend!
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Totally thorough. Totally professional. They are a real pleasure to work with. We had a different company out last year and their work was incomplete and ineffective. Alley Cat guarantees their work for a year, and what they did to deal with our rodent problem was leaps and bounds more thorough and complete than the jokers we used last year. Brian and his team were fantastic today.
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Jelder and his team from Alley Cat did an outstanding job on our home. Jelder was organized, clear, and easy to communicate with, and his team was hardworking and respectful. The work was thorough and well done, and we really appreciated the attention to detail. Would absolutely recommend them.
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Hugo and the Alley cat team were great.
He came over and found the exact location rodents were getting in and took care of it under our warranty after our initial service. We highly recommend working with this company to anyone. -
Technician arrived on time, covered things so they didn’t get dirty, and worked efficiently. Very clear explanation and very courteous. This is our second time using them and we recommend them to anyone!
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Jose, the technician was helpful. He gave us a call/text to let us know either he was still working with other client or whenever he was on his way. He also was very thorough !
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This visit was a follow-up to the original service (rodent proofing), and the technician, Melvin, did a thorough inspection. He looked at the traps (not one of which had been tripped), took multiple photos, and looked carefully for signs of the critters that had been the cause for the original call. This inspection was part of the initial cost, and Melvin was sure to explain that I could arrange for another free inspection as well as any subsequent calls under Alley Cat’s warranty. I am a happy customer.