From $50
Up to $500
Closed until Fri, 9:00 AM
In the heart of Berkeley, we are Kanen Coffee: Espresso Machines, your dedicated small appliance repair service specializing in coffee machines. W…
Compare top-rated small appliance providers in Berkeley. Profiles include verified reviews, service details, and direct contact options.
From $50
Up to $500
Closed until Fri, 9:00 AM
In the heart of Berkeley, we are Kanen Coffee: Espresso Machines, your dedicated small appliance repair service specializing in coffee machines. W…
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Kannen Coffee Espresso Machine repair is such a great place! The proprietor is friendly, professional, and very knowledgeable. The turn around time (of course depending on the repair), in my case was very prompt, and I was really happy to get my machine back in perfect working order! ( a 20 year old machine, now works like new). I also was able to purchase a few other essential items for making the perfect cup of espresso. Also ,I got answers to any questions I had about making the perfect cup of coffee with my machine. V.L.
I needed a repair on my 2013 Breville dual boiler espresso machine. Luckily I found Kanen Coffee just about 45 mins from my house. After a helpful email exchange, I made an appointment. Sam met me and asked about my machine. We agreed on a plan to diagnose and then he would provide an estimate to repair. The cost to diagnose would be applied to the repair. I got back the estimate in about 2 weeks, and authorized the repair. A week later, the repair was completed. Sam even posted a youtube video to show my machine working again! I'm very pleased with the quality and responsivness of Kanen Coffee. Also the price was very fair considering the work required. I knew Sam would have to remove the steam boiler, which was quite complicated on the Breville.
I found Kanen Coffee through a search for someone who specialized in espresso and grinder sales. I called and had a very helpful conversation with Samuel who answered questions I had and made a great recommendation on a grinder that I was looking for. I stopped in a few days later, was able to see the grinder in person and got some helpful tips and walked home with the new Eureka grinder for my setup. Samuel and team are all very professional, knowledgeable, and helpful. Highly recommend visiting Kanen!
The reliability of the repais at Kanen is so reassuring. Knowing my deLonghi machine will be repaired properly is so important. The only problem is - I end up without my machine for months because they are so busy and in demand. I would give 5 stars if the repairs didn’t take so long.
Very knowledgeable and friendly. I did not utilize their repair service as I only needed a simple part but Sam had what I needed. He asked questions to ensure I was getting the correct part. Scheduling time to get into the shop to check parts took some time but this occurred during COVID with social distancing precautions. Once there, the customer service was great. Sam gave suggestions where to get what he was unable to provide. I would recommend Kanen Coffee and would come back myself.
My Breville espresso machine was leaking.....cold water leak. Made my appointment, paid the upfront fee, which applies to the repair, having expectations of a long diagnosis/estimate and repair time. They are quite clear about all this up front. Within the anticipated window, a reasonable estimate provided, I approved, and 2 weeks later was notified it was ready. Machine repaired, in clean condition and works as new again. Highly recommend them......they're busy for a reason. Cheers