Home Services reviews in Buena Park, California

Here let me add the AFTER PICTURES.. and let me mention that he was requesting a tip! My goodness! He asked me for towels, water and to use my sink. He spent 45 mins on 4 couches, one recliner, one day bed (outdoors) and two area rugs.

i strongly endorse new day carpet cleaning for all your carpet cleaning needs. jonah analyzed the task at hand before starting and provided his expert advice. every room was cleaned flawlessly. the stairs and the rest of the house looked as good as new after the cleaning. we are a family who doesn't necessarily leave our shoes at the door, so tracking patterns are inevitable. carpet cleaning is definitely a demanding job that takes time. but choosing this company, you won't have any regrets. despite advancements in carpet quality, regular maintenance is still necessary, particularly in areas like buena park.

i was nervous about getting my antique rug cleaned because of its value and the price of rug cleaning. after calling around in buena park, i chose New Day Carpet Cleaning because they promised 100% odor removal—the rug had a strong pet urine smell. i wasn't sure if it would work, but after talking with samuel, i felt confident. they really did what they promised—the smell was totally gone, and the rug looks much brighter now. i'm happy with the results and the great communication from erick.

I had a rug that was covered in pet urine stains and had some unpleasant odors. The back was starting to fall apart, and I thought it was ruined. However, the carpet cleaning team worked wonders! My rug now looks brand new and is completely odor-free! I'm absolutely delighted with the service I received from Erick. He was so kind and prompt with all my questions, as well as during the pick-up and drop-off. I have another rug that’s in better condition than the first, and I will definitely use this service for it! You’ll be very pleased with your experience and the final result if you choose this service. I'm sure of it!

I had an incredible experience with the team! My husband and I recently purchased a new home, and my mom, who has used their services, highly recommended them for carpet cleaning. I was worried that I would have to replace the carpet, which would have been quite expensive. Thanks to my mom's suggestion, I decided to give them a try, and I couldn't be happier! The carpet looks almost brand new now! Additionally, my kitchen tiles needed some care, and they cleaned and sealed them beautifully, making them look fresh and vibrant. I can't recommend them enough! You might not see it clearly in the photo, but there was a significant dark area in the middle of the carpet due to wear and tear, possibly from pets. It's amazing how much it improved after the cleaning.

I found myself in need of high-quality, quick-notice carpet cleaning before moving into my new home, and Samuel truly delivered! He was very amiable during our first conversation and was eager to assist me. What really caught my attention was his commitment to accommodating his schedule as much as possible, but without making unrealistic commitments. He took the effort to coordinate with his other clients to ensure they were comfortable with any necessary schedule changes, and promised to get back to me. He was quick in returning my call, making the entire process stress-free. The carpets had some stubborn stains, even dark red ones, which Samuel was able to completely remove. By the time I arrived, the carpets were already dry. A few days later, my landlord inspected the carpets and was astounded by the transformation. He was so impressed that he decided to keep Samuel's contact information for future carpet cleaning needs. I would highly recommend his services. From the initial interaction to the final payment, and considering the exceptional quality of his work, you won't be disappointed. Much appreciated, Samuel!

We have two dogs, and one of them is 12 years old with a urinary issue that makes it hard for her to control when and where she goes. Unfortunately, she developed a habit of using our large, expensive area rug in the living room as her bathroom. Over the months, we spot cleaned it almost every day and even tried an in-home carpet cleaning service. While we managed to remove most stains, the smell of urine lingered. We seriously considered getting rid of the rug, but ultimately decided to seek professional help. That’s when we turned to New Day Carpet Cleaning. We quickly realized that you truly get what you pay for! They not only made the rug look like new, but their specialized process completely eliminated the stubborn pet odor. The team was professional, offered various services to choose from, and even provided convenient pick-up and delivery to our home. We wholeheartedly recommend their services to any dog or pet owner in Buena Park!

The team was very professional and consistently aimed for perfection. I received a follow-up after my carpet cleaning to see how everything went and if I needed anything else, but there was nothing to address because my carpets turned out amazing! This team is truly skilled, and I highly recommend them for your carpet cleaning needs. The manager stays in touch and promptly responds to calls or messages if you have any questions or concerns. He is well-informed about all aspects of carpet care; he even changed my air filters and explained how that can help reduce odors in the home. The technician who assisted the manager was also very professional and polite, doing a fantastic job. I've had several different companies clean my carpets over the years, and often they show up in casual clothes that don't look very professional. However, this crew arrived in neat blue polo shirts with logos and name tags, and their trucks were clean and clearly marked with their branding. Once again, I highly recommend this team for carpet cleaning because even if something isn’t perfect the first time, I can assure you they will do whatever it takes to ensure you are completely satisfied.

I had a great experience with New Day Carpet Cleaning. They were trustworthy, diligent, and truly cared about the job. After dealing with some mild flooding damage, I needed my carpet cleaned and relaid. The team provided excellent advice on what to do from the day of the flooding right up until they arrived to stretch, tuck, and repair my carpet before cleaning it. I would definitely call them again and highly recommend their services!

erick was absolutely amazing! i found new day carpet cleaning through an online deal, and he cleaned my whole apartment for a great price. the carpet looks fantastic—even after years of kids and messes, it looks brand new! erick was super nice, polite, respectful, and really helpful. he was very professional and did an excellent job. he arrived right on time and worked around my moving schedule, even offering to help move some of my things. he was thorough and quick. i will recommend this service to anyone who needs their carpets cleaned. 5 stars all the way. definitely give them a call. they even offer 24 hour emergency carpet cleaning if you need it.

i've had several great experiences with new day carpet cleaning. if you want a company that cares about being on time, doing a thorough carpet cleaning, charging fair prices, and providing excellent customer service, this is it! i've had to deal with tough spots in high traffic areas, pet stains, and even some dirty tile and grout in my home. every time, samuel knew exactly what to do and brought all the right equipment for the job. it's really nice to have someone trustworthy and professional working in your home in buena park. can't go wrong choosing them!

i am absolutely delighted with the outstanding carpet cleaning service provided by new day carpet cleaning. from beginning to end, the whole experience was wonderful. the technician, jonah, was very professional and friendly, making everything easy and stress-free. he explained the cleaning process clearly, which made me feel confident and comfortable. i was worried about a tough stain on my carpet, but jonah removed it completely, and now my carpet looks perfect. most of my home has tile floors, and i was most concerned about the dirty grout in the busiest areas. when i came home, i was amazed to see my tiles shining like new, and the grout was bright again. the transformation was incredible—the tiles sparkled and everything looked fresh and clean. i am very grateful for the fantastic results and the great attention to detail.

Erick did an outstanding job with our carpet cleaning. He was incredibly thorough when cleaning all our area rugs. When I called for a quote, Samuel was very supportive, answering all my queries patiently. I received a reminder call the day before, and Erick gave me a heads up 20 minutes before his arrival. He arrived promptly in Buena Park, wearing a mask and shoe covers while inspecting the rugs. He provided a detailed cost breakdown before initiating the cleaning process. Erick was very professional and responsible, leaving the place clean after the job. Some important points to mention: After the cleaning, the carpet padding remained dry, and the wooden floor underneath the rugs without padding was also dry — making it perfectly safe for wooden floors. The rugs weren't too damp after cleaning, and there was absolutely no odor. I also had a protective treatment applied to two of my large rugs (12x14) to guard against pet stains, and again, there was no smell. Jonah and Erick provided excellent service for our carpet cleaning needs. Their professionalism, punctuality, and attention to detail were truly commendable. I couldn't be happier with the results!

Samuel and Jonah cleaned 900 square feet of carpet in our Buena Park home, and the results are amazing! The carpets hadn't been professionally deep cleaned in a long time, and now we can really notice the difference. The stains are gone, and the carpet looks much newer and fresher. They worked fast and efficiently, and they were careful when moving our furniture to make sure everything got cleaned properly. We highly recommend New Day Carpet Cleaning for all your carpet cleaning needs!

we had a flood in our home in buena park and needed help fast. we reached out to new day carpet cleaning for their carpet cleaning and restoration services. when we called, samuel in the office made us feel comfortable right away by explaining the whole process and answering all our questions. he clearly knows a lot about carpet cleaning and took the stress out of the situation. the crew arrived on time with all the right equipment, quickly taking care of the water damage and making sure our carpets were thoroughly cleaned and dried. we were really impressed by how professional and friendly everyone was. the customer service was excellent from start to finish. we would definitely recommend these carpet cleaning services to anyone looking for help with cleaning or new carpet installation in buena park.

I had originally scheduled another carpet cleaning company to come clean my carpets, but they couldn't make it because their van broke down. So, I searched online for carpet cleaners in Buena Park and found this company at the top of the list. I called and spoke with Jonah, who was very helpful and listened to my situation. Even though Jonah was out of town, he made sure to arrange for Samuel to come out and help me. Samuel arrived the very next morning, right on time. My carpets were in really bad shape, but Samuel took his time, used all the right equipment, and did an amazing job. After about two and a half hours of hard work, my carpets looked almost brand new and smelled so fresh. I am really grateful for their excellent service and how they went above and beyond for my family. Highly recommend them if you need your carpets cleaned in Buena Park!

After years of using the same carpet cleaner, trying a new carpet cleaning service in Buena Park was a refreshing experience. Before, I always noticed that the carpets would end up feeling a bit stiff and had a weird crunchy texture, probably from leftover soaps or chemicals. There was also an odd smell, kind of like floor cleaner mixed with something damp. But after having my carpets cleaned this time, I could really tell the difference. The carpets were almost completely dry by the time Samuel finished, and they felt really soft under my feet—not stiff at all. Everything smelled neutral and fresh, with no artificial perfume or strong chemical scent, but Samuel did mention he could add a light citrus fragrance if I wanted. The bedroom carpet looks fantastic, and there’s no longer a worn-down traffic path in the doorway. It’s honestly surprising how soft and truly clean the carpet feels—maybe for the first time ever! I’m planning to have them come out every spring from now on. I highly recommend their carpet cleaning service if you’re in Buena Park.

We needed a carpet cleaning service in Buena Park and wanted to support a local business rather than a big chain. After searching online, we found this company and were immediately impressed by their friendly attitude and professionalism during our first phone call. They sent us a text confirming the appointment and even reminded us a few days before the cleaning. On the day of service, Jonah and Samuel showed up right on time. They worked quickly and left our carpets looking spotless and fresh. We are definitely planning to use their carpet and floor cleaning services again. Their service is top-notch and we highly recommend them!

The carpet cleaning service I received was truly outstanding! Samuel, who handled the cleaning, was not only friendly and helpful but also showed a lot of skill in dealing with tough carpet stains and dirt. I could tell he really cares about doing a great job and takes pride in his work. Samuel set a high bar as a professional and showed great leadership throughout the process. It's clear this company knows how to hire the best people. Erick, who I first spoke with on the phone, was also very helpful and made scheduling easy. I'm extremely happy with how clean and fresh my carpets look and will definitely use their service again!

The quality and value of the carpet cleaning service was excellent. They may not be the lowest price, but the results were worth it. Throughout the process, Samuel made sure to explain all the cleaning products and steps being used. When some tough spots showed up during the cleaning, Samuel took extra time and care to make sure everything was handled properly, and the price stayed the same as what was first quoted. This was our first time getting our carpets professionally cleaned after years of pet accidents, and the difference in both smell and appearance is incredible. We’ll definitely be calling them again for future carpet cleanings.

This is the third time we've used New Day Carpet Cleaning for our carpets, and each visit has been great. Our family member, who has worked in flooring for decades, always recommends them, and now we do too. We asked for an early morning appointment so we could air out the house and get the carpets drying before the day warmed up. The dispatcher called right on time to let us know the technician would arrive at 9:00, just as we’d arranged. At 9:00, Samuel showed up and quickly checked out the areas—three bedrooms, a walk-in closet, and a living room rug. He got started right away and finished everything in about an hour and a half. The service was fast, friendly, and professional, and the price was fair. Everything went exactly as promised. It’s always nice when things go smoothly!