HVAC reviews in Burbank, California
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I've had nothing but great experiences with Jason and Maurice from this heating service company. My heat stopped working just one day after installation, and I couldn't get anyone else to even return my call. But these guys got back to me right away and scheduled a visit for the same day.
Jason came out to Burbank, checked the unit, diagnosed the issue, and told me that repairing it would cost almost as much as buying a new one - he recommended replacing it instead. There was a bit of a wait for the installation since they were slammed, but when the appointment rolled around, they got it done super quickly.
Not only did I get a brand-new heater installed, but they also set up my own smart thermostat that I had purchased separately. My home is finally warm and cozy again, and this new unit is quieter and works so much better than before. Their price was way lower than another quote I received, and what really sold me was how comfortable I felt having them in my home - I trust the quality of their work, which comes with a two-year warranty. Everyone I spoke to was super friendly and professional. -
Connor showed up promptly and nailed his job. He took extra care to get the split systems working properly. I'm really impressed with Shine Air Conditioner Service. A couple of years ago, they helped me figure out whether it was worth upgrading my HVAC system or sticking with something else. They pointed out that adding individual units in each room would be a better option - just heating and cooling the main living spaces instead of the whole house. I went ahead with that plan and also added a whole-house fan to save some cash.
When winter rolled around, I called them up again and Terry came over to discuss ways to cut my energy bill. Unfortunately, solar panels weren't for us, but he suggested adding another split unit in our dining room - which would help warm the kitchen and living area more evenly. The team turned up a few weeks later and got it installed. Then I read an article from the energy company saying not to turn off the individual units when they're not needed - just let them coast a bit less often. When my next bill came through, I was thrilled to see that it was $200 lower than last year's, and our house is warm as toast this winter.
I'm really grateful for Shine Air Conditioner Service and their top-notch technicians. They went above and beyond to help me save some money and make my home more comfortable. If you're in the Burbank area, I'd highly recommend giving them a shout. -
Shine Air Conditioner Service does things right. They don't resort to high-pressure sales tactics, which is refreshing. Our interaction was handled by Terry, who kept us informed and honest throughout the process. The installation went smoothly without any complications. We were always kept in the loop with timely follow-ups and issues were quickly resolved. After switching, my utility bill dropped dramatically - from $350 to just $2. I have no complaints about choosing Shine Air Conditioner Service in Burbank. They're definitely worth considering for HVAC needs.
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I've been with Shine Air Conditioner Service for years, appreciating their straightforwardness and dependability. However, my recent experience with the home warranty service was a letdown. The company's representative made me feel like I needed new heating units just to get a seasonal check-up done. It seemed like they weren't even doing the job correctly, using it as an opportunity to make a sale.
The issue reoccurred weeks later, and this time I called Shine Air Conditioner Service again. Maurice came out and fixed the problem quickly - just replacing a simple capacitor that got my heater working properly again. Unlike last time, he didn't try to sell me anything or use complicated language to scare me into buying more. He simply fixed the issue efficiently. This experience has left a bad taste in my mouth, but I still think they do good work when it comes to repair services. -
I recently had a furnace that was out of commission due to a leak in its system, and after getting quotes from three other companies that were way too steep, I reached out to Shine Air Conditioner Service. They really stepped up the right choice! After a quick chat about my issue, Jason came up with a solution no one else had even thought of - it was great to see him take initiative like that. He got to work and fixed the problem on the same day, leaving our home warm and cozy once again. The price ended up being really reasonable. What impressed me most was Jason's fantastic customer service and his in-depth knowledge about furnaces and the industry - he truly knows his stuff. I'm now confident in relying on Shine Air Conditioner Service for any future furnace needs.
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We recently purchased an older condominium with a 25-year-old furnace that turned out to be on its last legs. When we fired it up for the first time this season, it shut down after just six hours due to a cracked heat exchanger - a clear indication that both the furnace and AC were nearing the end of their lifespan.
It was surprising that only a few companies were willing to work in our condominium setup or navigate the building department's regulations. We had previously found the department to be cooperative during our recent renovations, so we expected more firms to be comfortable with the situation. Instead, it seemed like most were either not interested or unprepared for the unique challenges of our unit.
One company stood out from the rest, however. Not only did they offer the most cost-effective bid, but they also designed a customized system that took full advantage of our existing copper runs and electrical connections. We were impressed by their efficiency and attention to detail.
We agreed to their quote on Friday evening, and within days, the team had started installing. They replaced the furnace, coil, AC compressor, and even fixed an issue with our ductwork. The project was completed on time and stayed within budget. Throughout the process, the technicians - including Terry, Connor, and Maurice - kept us informed and handled everything professionally.
The whole team deserves credit for a job well done, despite some initial skepticism about their willingness to work in our condominium setup. -
We had a bit of an emergency with our air conditioning unit - it just stopped working. Since our usual guy was busy, we looked up some reviews and found someone who seemed worth trying. Thankfully, we made the right call. The technician did a great job identifying that the electrical starter was shot and needed replacing. He had a spare in his truck, swapped it out in no time, and we were back to cool temps in minutes. For the service and part, they weren't too pricey either. So impressed, I booked them for our 17-year-old HVAC system's yearly maintenance - especially since Jason was available. If you can pick your tech, go with him!
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The technician who came to our place was really professional and efficient. He showed us how the air conditioner works and gave us some good advice on maintaining it. Since then, our AC has been working better than before, and we didn't feel like we were being sold anything extra. The customer service was excellent too - they managed to fit us in with just one day's notice, which is impressive during a really busy summer season. Overall, I'm happy with the service and would definitely use them again for any future AC issues.
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Shine Air Conditioner Service delivered exceptional service from start to finish during our recent HVAC replacement project. From the initial assessment, it was clear that our 11-year-old AC compressor needed replacing. The technician who visited us, Jason, took his time to determine the right size system for our home, presenting us with several options and explaining each choice in detail without pushing us to upgrade. He also helped us navigate financing options and available rebates.
The installation team arrived promptly two days later and showed great care for our property, using protective coverings and shoe covers. They answered all our questions thoroughly and provided a comprehensive walkthrough of the new system and thermostat once it was complete. Throughout the process, we were impressed by their professionalism, courtesy, and willingness to educate us on how to use our new equipment. We're grateful for the outstanding service and look forward to continuing our relationship with this company. -
We hired these guys five years ago to upgrade our heating and cooling systems. They threw in some great financing options, which made it a no-brainer. Maurice did an excellent job installing the units, and I also appreciated him adding a warm air return vent to my basement - a nice touch. What really impressed me is that they'd call every spring and fall to schedule tune-ups, which were included with the initial installation price. Knowing someone will show up to keep our systems running smoothly gives me huge peace of mind. Jason's always on time, professional, friendly, efficient, and tidy during his visits. That level of consistency has earned us a spotless reputation - we're extremely happy with our choice and highly recommend this company to anyone in Burbank needing similar services.
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They did a great job repairing my heater and installing a new furnace, including running new ductwork and returns throughout the house. The whole thing was done in two days, which was impressive considering the scope of work. They came in at a price that was even better than their original quote - a nice surprise. The team was top-notch, friendly, and easy to communicate with. As someone who works from home, I appreciate how unobtrusive they were while still getting the job done efficiently and quickly. Overall, this company is one of the best heater repair teams I've had the pleasure of working with.
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We recently had our furnace repaired and installed, and it's been running like a charm - our heating has never been better. The technicians were top-notch at designing the setup, making last-minute changes with ease and professionalism. They also did an impressive job installing all new ductwork, showcasing their expertise. I highly recommend this team for any furnace needs; they deliver high-quality service and genuinely know their stuff.
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I'm extremely pleased with how my old 29-year-old boiler was replaced. Initially, we got a very high quote from a well-known brand, but another smaller company offered a significantly lower price of $4000 less. The financing process was straightforward and hassle-free. We were able to schedule the installation just two days later, whereas the other company kept us waiting for a full week. It was an easy decision.
The team's installation day was a welcome surprise - Maurice and his crew were friendly and even took the time to be nice to my dogs. By the end of the day, we had hot water back, and I enjoyed a luxurious shower that lasted much longer than usual. They also relocated the new boiler to a better spot, fixing its awkward placement from before. I strongly suggest choosing a local HVAC company over just picking the first option in your haste - you won't regret it! -
I checked on the new AC system installed earlier this year and everything is functioning as expected. The service provided has consistently met my expectations - I'd say it's the best investment I've ever made. Maurice, in particular, delivered top-notch service, just like he did two years ago when he last visited. He remembered every detail about my AC setup, which was reassuring. Connor also did a great job, explaining everything about my system and identifying a small issue that was starting to malfunction, which he promptly fixed. I've been fortunate enough to have had excellent AC service over the years, and this visit is no exception. Terry's professionalism and help were spot-on, and the job was completed efficiently. Recently, Maurice returned when my AC wasn't providing power to the thermostat - he explained that high moisture levels can cause this issue, so the unit was simply protecting itself. He resolved the problem quickly, and everything is working smoothly again.
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This company is upfront with pricing and shows up on time. Their technician, Jason, did an excellent job fixing my broken heater. He ensured it was working properly before leaving, also noticed some worn-out contacts on the thermostat and suggested replacing it - without being pushy. A fair quote for installation was offered if needed, which I appreciated. Overall, a great experience that's kept me as a customer for future repairs if needed.
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We needed a new furnace and AC unit after 25 years of use. After getting multiple quotes, we chose Shine Air Conditioner Service. Maurice, the technician who visited our home, evaluated our system and made some sensible suggestions. He wasn't trying to sell us anything we didn't need. We ended up replacing both units and added a humidifier. We also upgraded the old ductwork to new insulated metal ducts. Jason and Connor did an outstanding job and finished on time. We're thoroughly pleased with the new equipment and the work done. If you require furnace repair or similar services, we'd recommend reaching out to them without hesitation.
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I recently had a great experience with Shine Air Conditioner Service when they helped me upgrade my aging furnace and AC in Burbank. My old systems were well past their prime, and I knew it was time for a replacement when the furnace stopped working one morning. Maurice from Shine Air Conditioner Service came to inspect my old system, walked me through the options for a new high-efficiency unit, and answered all my questions patiently. He made the process straightforward and stress-free, and I felt confident in my decision after getting quotes from other companies. The customer service was exceptional, and I'm looking forward to enjoying a comfortable home with my new HVAC system.
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Terry arrived at our place today to fix the AC unit in Burbank. He was super friendly and came across as a total professional, even when he noticed the garage had a bit of a pet odor issue due to our two cats. The problem with the AC was identified pretty quickly, but Terry still took the time to double-check everything to ensure it was working properly. What caught my attention was that the air filter I'd installed myself, which ended up being the wrong size, got stuck in the duct for ages. Terry just laughed and said he had the right one. He swapped it out fast, and now our AC is working flawlessly again. I really appreciate his patient and cheerful demeanor - a huge contrast to other companies that took over a week to schedule an appointment with us. This company managed to get me in just two days, so tonight we're all cool and comfortable thanks to Terry's excellent service.
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I recently had the pleasure of dealing with this HVAC company in Burbank, and my experience was nothing short of excellent. From initial contact to quote, Jason was informative, transparent, and laid out all the details clearly. The price was competitive, which I found reassuring.
Maurice and Connor, who installed my new gas furnace, were top-notch professionals - friendly, diligent, and punctual. They took their time explaining how to change the air filters, ensuring I understood everything. Not only did they provide me with the manufacturer's manuals, but they also fixed a minor issue with my sump pump without being asked. It was clear they genuinely cared about delivering an exceptional service.
Their attention to detail and commitment to doing things right impressed me. Even my dog seemed to enjoy their company! Overall, I'm thoroughly satisfied with the new HVAC system and highly recommend this company for any heating needs in Burbank. -
We had a new furnace installed in our home within two days of getting the quote from Maurice's company. The crew was efficient and took great care with our property, handling every aspect of the job with professionalism. After completion, they left everything spotless, with no signs of disruption. I'd highly recommend them for any heating system needs - they treat customers like part of the family and show up when needed.
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We had Shine Air Conditioner Service step up when our AC broke down - their response was lightning-fast and dependable. They've checked on us twice since then: once for a straightforward fix, and another time for a more extensive repair that needed a pricey replacement part. Terry delivered by finding the right part quickly and getting our AC up and running in the same day, which left us impressed. What really sealed the deal was Terry's professionalism - he was friendly and took the time to explain what was going on, even making an effort to educate our curious kid about how it all worked. The price was fair, and now our home feels cozy again.