Plumbing reviews in Burbank, California
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I can’t say enough good things about Hard Hat Plumbing! I had a major plumbing issue late on a Sunday—water leaking from under the sink and no idea what to do. I called them in a panic, and not only did they answer immediately, but they also had someone at my house within an hour.
The plumber, Raffi, was professional, courteous, and clearly knew what he was doing. He explained everything in simple terms, gave me a fair estimate upfront, and got the job done quickly without any surprises. He even cleaned up after himself—which, honestly, doesn’t always happen with service people.
What really stood out was their transparency and honesty. No upselling, no scare tactics—just solid, reliable service. Pricing was fair, especially for a weekend emergency call.
Highly recommend this company for any plumbing needs. I’ll definitely be calling them again. -
I called in the morning and they came the same day and found the problem and fixed it. They were very skilled at tracking down the place that was leaking. They were very patient and understanding about difficult circumstances at the house. I hope I don’t need more plumbing repairs soon but if I do I will call them!
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Hard Hat Plumbing did a fantastic job installing my new toilet! They showed up on time, worked quickly, left the area spotless, and everything works perfectly. Friendly, professional, and reasonably priced — highly recommend!
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I recently had a plumbing issue at my home and reached out to Hard Hat Rooter and Plumbing. From start to finish, I was extremely impressed with their professionalism, responsiveness, and quality of service. The team was quick to schedule an appointment at a time that worked best for me, and they arrived right on time.
The plumber who came to my house, was not only friendly and courteous but also incredibly knowledgeable. He took the time to thoroughly assess the problem and explained everything in detail before starting the repair. I felt confident that I was in good hands.
The repair was completed efficiently, and the price was very reasonable for the high-quality work they provided. They even took extra care to ensure my home was left clean and tidy after the work was done, which I really appreciated.
I would highly recommend Hard Hat Rooter and Plumbing to anyone in need of plumbing services. It's clear they prioritize customer satisfaction and stand by their work. I'll definitely be using them for any future plumbing needs! -
Very grateful for Hard Hat Rooter and Plumbing Team! And they have an amazing team member in their technician Mr. Francisco!
He provided expertise, hard work, clean finish, and some of the best customer service we have ever experienced. We were happy to give him a well-earned $100 tip.
We were having some issues with the draining from our kitchen. Our dishwasher, sink, and washer dryer all run from that section. We initially thought it was typical build up, and simply required a line run to clear the path. Hard hat was very responsive, and quickly sent out Mr. Francisco. They quoted us $120 for the line clearing.
Upon arrival, Mr. Francisco was thorough. He inspected all the water sources (clothes washer, sink, dishwasher, etc.). He was able to confirm there was a low flow out of the area. He then checked the access pipes. He then went under the home, and into the crawl space below. He was quick to point out the grade of the water output from that section of the house was off. He said the issues was a result of with the pipe grading. The improper grade was causing water to pool, calcify, and build up sediment; all resulting in poor drainage, and dirt build up and odor.
We had been dealing with subtle indicators of a larger issue, but never out it all together until he helped us. Mr. Francisco was able to set up an appointment to redo the piping grade the next business day. They quoted $1,600; which was expensive, but on par with all other quotes. And $1,600 is what we paid including all taxes, parts, and labor.
Mr. Francisco arrived right on time for the job, and worked diligently and smoothly until the job was finished. He utilized a leveler and a shovel to ensure we had a great exit grade for the new piping. He showed the poor original grade, and then later showed me through the new install and improved path he designed to ensure a proper slope. He then checked all other plumbing points; including the main line. He showed me each via the snake camera. He was great! It gave us so much confidence and comfort to see everything and understand the underlying issue was resolved. He also educated and showed us what items might require replacement long term (10-15 years from now). Mr. Francisco then cleaned up under the house, and in the side run access point. Taking all the old pipe and debris away. The final new pipe line was clean, and well done. And had a great slope down to avoid this issue happening again!
Rather than take $120 and give us a temporary fix, Mr. Francisco and the Hard Hat team treated us like family. They did not charge us the $120; and provided a real, permanent solution. Hard Hat - thank you, and you have an amazing team member in Mr. Francisco. We could not be happier, and hope that he is appreciated as the great team member he is! -
Ralph came over to our house and did an excellent job. He was on time, very professional, and I strongly recommend this company. I was very happy with all the work they performed. They were considerate of the neighborhood—knocked on my neighbor’s door to make sure they parked in the right area and didn’t bother anyone. Overall, I’m extremely satisfied with their service and highly recommend them.
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I've got to give a massive shoutout to Hard Hat' and Ralph! He came to our rescue after hours and cleared a blockage in our plumbing without charging a dime. I can't thank him enough for his amazing service and generosity.
Not only did he fix our plumbing problem, but he did it with a smile and left the place clean and tidy. If you're on the hunt for an amazing plumber, Hard Hat is your guy.
Thanks a million, We're forever grateful. -
Hard Hat Rooter and Plumbing came to the rescue. I had an unexpected issue and Ralph came the same day to check it out and fix it. He was very professional, informative, and honest! I would definitely recommend them for any plumbing issues.
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Hard Hat Plumbing is hands down the best plumber, period. There’s a reason they have a perfect 5-star rating, and I’m happy to add my own. They are incredibly knowledgeable, professional, and genuinely caring in their work. They handle every project as if it’s for their own home, and their attention to detail is unmatched. I’ve had them install a tankless water heater and an emergency gas shut-off valve, and both were done perfectly. They didn’t just get the job done right the first time—they left my space cleaner and in better condition than before.
One of the most impressive things was how beautifully organized the plumbing lines were. It almost looked like a circuit board, showcasing their precision and craftsmanship. You can tell they take pride in every single detail. Not only is the work done flawlessly, but it’s also visually stunning, which isn’t something you expect from plumbing! Their commitment to quality and excellence shines through in every aspect of the job.
On top of their technical expertise, they were incredibly respectful of my home. Without me even asking, they made sure my cats didn’t slip outside, inquiring about their safety right from the start. That level of care and consideration blew me away. If you’re looking for a plumber, stop your search here. Hard Hat Plumbing is the only plumber you’ll ever need. They’re professional, reliable, and treat your home like their own. You’ll be glad you trusted them with your home, just like I was! -
They take ownership of their work and are extremely efficient and professional. Work is top notch and well-priced. They are incredibly quick to respond and schedule work as well. Definitely the best plumbers I've ever used.
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I recently had a major issue with my sewer line and called Hard Hat Plumbing based on a recommendation—and I’m so glad I did.
From the first phone call, they were clear, honest, and reassuring. The team came out quickly, diagnosed the issue with a camera inspection, and walked me through exactly what needed to be done. No upselling, no pressure—just facts.
Replacing a sewer line is no small job, but they handled it professionally from start to finish. They secured the permits, coordinated everything, and finished the work faster than expected. The crew was respectful of my property, kept the work area tidy, and left everything cleaner than I expected once the job was done.
Pricing was fair and transparent, and the quality of the work gave me real peace of mind. I highly recommend Hard Hat Plumbing for anyone dealing with serious plumbing issues—they truly know what they’re doing and treat you with respect. -
I had a great experience with [Hard Hat Plumbing]! My water heater suddenly stopped working, and they were able to schedule a same-day visit. The plumber, [Raffi], arrived right on time, explained everything clearly, and had the issue fixed within an hour.
What impressed me most was the professionalism and transparency—no hidden fees, and they walked me through the repair options without any pressure. The price was fair, and the service was top-notch.
Highly recommend them for anyone looking for honest and efficient plumbing work. I’ll definitely be using them again in the future! -
I use Raffi for all my real estate deals and property management needs, and he’s been rock solid every time. He does exactly what he says he’s going to do, shows up when he says he will, and gets the job done right. Honest, reliable, and always puts full customer satisfaction first. Someone you can actually trust in this business.
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I had a broken pipe Under my house and I went online to find plumbers. They were the first ones to reply and able to come that same day. I use them they were great and just recently something else happened. I called them and they Came. I would definitely recommend them. I do feel like they’re honest 100%.
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Plumbing Dudes did a fantastic, thorough job as they came out for a second opinion, using their snake camera to identify complete corrosion in the cast iron pipes under our house. Arman talked me through options and severity levels, then snaked the two drains in our bathroom. Still waiting on the boss to give us the estimate/quote, but was super pleased with their p
rofessionalism and the work they did today! -
I was referred to Plumbing Dudes by a friend. I was able to get someone out the next day! That's awesome when it comes to hearing water. A busted pipe! Others wanted me to wait 3 days without water! No way! Arman and his team fixed it! I recommend this company!
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The sound of my shower gurgling while the washing machine was running was enough to make my heart sink because I knew the whole house was about to back up. I called for a main line clog removal and Arman was at my door in Burbank before I even had time to move the cars out of the driveway. He was so calm about the whole thing and showed me exactly where the blockage was without trying to scare me into a five thousand dollar repair. It is such a relief to have the toilets actually flushing again and not having to worry about what is
going to bubble up out of the floor drains. -
Fast response, gave estimate came upon time agreed on and came a little early. He gave me the best and honest deal and did it efficiently and cost effective
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The sump pump in our backyard stopped working late in the day on Saturday so I needed a plumber in Sherman Oaks FAST. This team was one of the first to respond and was at my house early the next morning. We had plans for a backyard gathering, so time was of the essence!
The tech spent over an hour at our house, first diagnosing the issue and then eventually getting the sump working again. He said the underlying issue might be bigger; the pump was ultimately installed poorly and undersized for our set up.
We are very happy with their work and appreciate his honesty. Also he's very very fair on price. -
I didn't have time to mess around with a slow shower drain during a busy work week. Arman showed up at my place in Encino right on the dot and got straight to the point without any unnecessary small talk. He used a heavy duty snake to clear out a deep blockage that my own liquid cleaner wouldn't even touch. He worked quickly and didn't leave a single drop of water on the tile or any mess for me to clean up afterward. It is a relief to find a technician who actually values efficiency and gets the job done correctly the first time.
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I usually expect a bit of a runaround when calling for a plumber but the person I reached on the phone was actually very straightforward and easy to deal with. I explained that my kitchen sink was acting up and she didn't try to give me a vague four hour window or put me on hold forever. She managed to coordinate a tech to come out the same day which was a huge help since I had a house full of people coming over later. It is nice to deal with a front office that stays organized and follows through on the timing they promised.