Home Services reviews in Campbell, California

TCA’s crew came today for the first of two initial deep clean appointments. I am blown away. What an amazing first impression! The whole house just sparkles.

They showed up early and spent extra time on our initial cleaning. We are incredibly satisfied and will continue with monthly service.

My house looks the best it has since we moved in! I keep finding new things they cleaned that I was not expecting to be covered (guys they wiped off my shampoo bottles). I am very very impressed!

Very professional, on time, kind and courteous and did a wonderful job with the cleaning! We are very picky about how our house is cleaned and we were very happy with their work. Highly recommend.

After pausing my TCA service for a number of months due to illness, today they were back. Having every single part of my house clean is such a joy! Thank you, TCA.

The initial cleaning was excellent - very happy with the work they put in. Paid the same price for the 2nd cleaning because it was supposed to be just as detailed but in other areas in the house. I paid $170 plus $20 tip for them to clean for less than an hour. I was outside playing with my children so I didn't realize what they missed until they left and I went inside to inspect. They didn't bother mopping, cleaning basic areas in the bathrooms and vacuuming. Called Kevin to let him know my concerns but he was not willing to refund a portion of the cleaning bill or having them come back out to finish the job. Only offered to come inspect on the next cleaning. Canceled my regularly scheduled cleanings that day. Very disappointing!

For the most part, the cleaning people did a good job. I had some comments:
1) I was surprised I had to ask them to put booties on their feet.
2) They missed a lot of dust.
3) What ever they used to clean the painted surfaces was quite abrasive. I suspect they ised Mr. Clean magic eraser pads because I saw bits of them on the kitchen floor. Now my nice painted cabinets and window sills have acratches on them. This is almost worth marking down two stars.

Veronica and Margarita walked into a house that had not been cleaned in over 1 1/2 years. The DUST was unbelievable and the bathrooms were full of Black Mold in the showers and the toilets. They stayed at the job until everything was cleaned and dusted, and they were able to get the mold out of the shower and the toilets. The owner, Kevin, was very responsive to my phone calls and accommodated my cleaning in a short time. Highly recommend this company and their cleaners. Thank you to them!

It has been many years since I initially used The Cleaning Authority , and I am so happy to be able to have them back. I came home from work to the cleanest house I have had in years. Just walking in relieved so much stress and anxiety for me. Their services far exceed any other cleaning service I have used including myself. Highly recommend them!!!!

I have used the Cleaning Authority for years. The owners are very consistently nice and professional, and all the workers have been the same. The quality of the service is very very good. I always leave each worker a generous tip cause they work so hard. I trust them around my house. A plus +++

TCA came to do a deep clean for me for the first time since Covid started. After 2 years of no deep clean, they had their work cut out for them! The friendly and professional team did an amazing job for a good price. My house looks great. I look forward to future cleanings with TCA.

Also, I love that I could schedule online with them and that rescheduling (which I had to do) was a breeze.

The service is good however I was promised at least 1 english speaking team member and 2 weeks in a row I have had service with zero english so it is difficult to communicate with the staff

I have been using them for years. Lupe and Victorina do a wonderful job. I have three dogs and a cat and when they come there’s not a hair to be seen. The owner has been wonderful over the years he really cares about his employees. Customer service has been great.

Juliet and Monica did a great job. The floors were my main concern and they are shiny and beautiful now. Thank you.

Latest review: The previous owner died and sold it to someone else. After that, things went downhill. They sent a new cleaning team each time, they rubbed the enamel off my toilet seat cover, scrubbed the numbers off my stovetop and scratched the stainless steel, made the bed so the sheets were totally long on one side and hardly covered the other side, bleached my new hand towel, dropped something like Comet on my rug and stained it, and left mysterious scratches on the tops of my dressers.
Old review: I have cleanings every other week. It's nice to have a dependable service that cleans well. I have a lot of dog hair around the house and it gets cleaned up. I'm pretty messy, and they do a good job. Today, they even folded my extra sheets and blanket in addition to changing my sheets that were on the bed.

We have been using them every other week for about a year for my home and another family member’s home and we are grateful and satisfied with their cleaning. The office lets us know when they are coming ( regularly at around the same time). The ladies who clean for us are respectful, kind, and professional. I look forward to that clean house feeling our crew leaves for us as they depart.

I've been using the cleaning authority in San Jose for close to 3 years. I love my cleaning team, Margarita and Veronica are the best! They are careful with our things and they are attentive to special requests. The management is great and has been helpful with last minute changes in schedule when I needed help on a different day. I highly recommend their services!

I having been using this company for almost a year now and I am happy with the job they do.
Maria A Maria R and Sonia are thorough with their cleaning. As a team they are the best! I am a full time mom of three and given the current situation we are all in I am having to focus on the kids and school... you ladies save me every time you come in. Thank you for everything you ladies do, I could not do survive without you!

Always amazing work with this team!! Thank you!

The cleaning authority in San Jose are very nice people. They are very gracious as they asked me how I wanted the house to be cleaned. Or I should say they told me how they were going to clean it but they were very nice about it. Everyone there is very good at what they do. The house turned out to be very very clean. I'm visually impaired, or in other words totally blind. But I could tell that they did a very good job and it was confirmed by a sighted person. They took their time and cleaning the bathroom, the kitchen, they vacuumed very thoroughly. They also did the blinds and the windows. They clean the counters very well and also cleaned the stove. Thank you very much

Our cleaners went the extra mile this week. In addition to sparkling counter tops and floors, all of our beds were beautifully made, every hand towel and throw blanket was perfectly folded, and even our toilet paper had hotel folds. Thanks for making it extra special!