Plumbing reviews in Canyon Country, California

4.5 based on 185 reviews Back to the listing
    5

    Great service excellent pricing

    1

    The guy was rude and dry as the business name.

    5

    Super helpful, knowledgeable people who are adept at solving problems you didn't know you had! Definitely recommend over the big box stores! Will be doing any plumbing business I have there from now on!

    1

    Typical dirty beat up plumbing warehouse set up with a counter mainly focused on serving their loyal group of local Pro plumbers . As a capable DIY guy, I'll sometimes choose a place like this to pick up specialty items I would not be likely to find in a big box store. Their expertise is a plus, their attitude rarely is. In this case, I needed a new cartridge for a leaky Delta shower head. They are sold on ebay and Amazon for around $35.00 but I wanted the convenience of fixing my problem the same day and thought I'd be less likely to wind up with the wrong part. They found the part right away and the kid processed me quickly. The owner peeked out of his office and I checked with him about whether it would be a good idea to grease the seals lightly during installation. He indicated that a small amount of vaseline was a good idea... I paid around $70.00. Full retail markup for the convenience and advice.

    After getting home, I opened the bag it was sold in and noticed that this was obviously a part that had been returned in the past. The bag was beat up and the top had been restapled. No biggie, I thought, someone probably bought the wrong part and returned it. I spent a little bit of time inspecting it and noticed one seal ring had a slit in it that went about 90% of the way through the seal. Ah ha! Now I know why it was previously returned. I choose to give them the benefit of the doubt because the cut was hard to see and drive all the way back for an exchange.

    The way I was treated on my second visit, you'd have thought I stole candy from their child. I pointed out the slit to a different guy at the counter and he called the owner out of his office. This guy comes out yelling "I thought I told you to grease the seals before installing it!" He was trying to flip blame on me for his bad part. I found myself on the defensive pointing out that I hadn't even tried to install it yet... "look, it isn't wet or scratched and the seal cut isn't what would normally happen from a dry jam install attempt anyway." And what about the obvious fact that this part had been returned before? He dismissed me, grabbed another part and demanded that I inspect it in front of him before leaving "because you ain't getting another one if this one is bad..." I should have told him to shove it and give me a refund but the part looked fine and I didn't want to drive another 30 miles to the next warehouse so I agreed to his terms and finished the job. To be fair, the cartridge does not leak.

    Places like this are not DIY friendly, they act like selling to us (at grossly inflated prices) is taking food out of the mouths of the kids of their loyal pro customer base. One of his pro plumbers would have charged me $700.00 to fix my shower. I fixed it for $70.00 and an argument. I am still annoyed enough the next day to take the time to write this post.

    5

    Bill and Oscar are awesome. The pick ups are always fast! 😁

    5

    This pumping company can always be relied on for fast service. Thank you

    1

    Absolute lazy bones, they do not care about everyone else around them. Complete disregard for other people.

    5

    Definitely a great experience working with Kurt Bohmer plumbing! Highly recommended

    5

    Natalie was very professional and had great customer service thank you so much for helping

    1

    Not professional! Don’t care about other people and have seen them damage others cars with a cart :(

    1

    Very lazy employees. Would not trust these folks with any plumbing in my house.

    4

    They don't take their shopping carts back to the cart corral. I do have video evidence.

    1

    He didn’t return his cart and as a result my vehicle was damaged

    5

    Best plumber in canyon country and beyond. Mr. Bohmer is professional and very nice. Definitely the go to plumber

    1

    shows up in brand new truck and did not want to get dirty ask if i could put my hand "down in there" hahaha no I am paying you.

    5

    Very polite, great service, great customer service, answered all my questions in detail, they were never in a rush. Will use again when needed. Thank you!!!

    1

    When an employee is too lazy to take his cart back he might be too lazy to do quality work.

    1

    Lazy and insensative. Definately better plumbers are available in this area. Ones that don't suffer from Lazy-bones-itis

    1

    Overall, a very unprofessional experience. they seem more interested in using their phone than doing the job. Not recommended.

    5

    Bohmer's has saved us twice over the years. Had a builder issue with an upstairs kid bathroom leak and recently the water heater went. Steve came out both times same day, checked everything out, and took care of us right away. Final bills were right in the quote range both times.

    3

    While they might return your plumbing to working order, they most certainly do NOT return their shopping carts.