HVAC reviews in Chatsworth, California

The new crew arrived on time, but initially faced some delays due to staffing shortages, causing the job to take longer than expected. The technicians were mindful of our home and left it spotless when they finished. Communication was generally smooth, with Arian usually responding promptly whenever I reached out. However, there were moments where language barriers seemed to cause confusion - fortunately, a colleague or translation app would intervene to clear things up.

I appreciate the courtesy notifications about upcoming appointments, complete with estimated arrival times, which helped manage my expectations. The inspector's last-minute requests did require some extra adjustments, but everything was handled efficiently in the end. Our new system is now humming and ready for the heat to arrive - it feels like a solid upgrade.

This company is misleading - they claimed to be closed, but are still listed online and operating. To make a sale, they offered an unusually long 10-year labor guarantee. Be cautious of their business practices, as the owner is apparently Arian Ghobain.

Aeris absolutely exceeded expectations. Their initial price was significantly lower than competitors, and the team was extremely accommodating and prompt. Arian and the rest of the staff were particularly impressive. The installation process went smoothly, and follow-up support for the HERS test and inspection scheduling was top-notch. Very satisfied with their services and plan to return next year.

I've had a great experience with this company, especially thanks to David, my sales rep. He made the process of replacing my HVAC system stress-free and reassuring, which was crucial for an expensive investment. He listened to my needs and worked hard to deliver exactly what I wanted. The service is top-notch - these guys know their stuff. If you're in the market for a new heating or cooling system, don't hesitate to reach out. They'll put your mind at ease and help you make a smart decision.

I recently replaced my old Rheem system with a brand new one from Aeris, and I'm glad I made the switch. Out of seven quotes, I narrowed it down to Aeris, and I couldn't be happier with the decision.

The installation team, led by Alex, Luis, and Manuel, showed up on time, were polite, and did a fantastic job. They treated our home and property with respect, left everything spotless when they finished, and even offered helpful advice during the process.

It's been over two weeks since the new A/C was installed, and I've noticed a significant difference. It's more energy-efficient and produces much less noise than my old system. The addition of a Nest smart thermostat has also been a game-changer – I can now control the temperature remotely, making coming home to a cool house a breeze.

The price was competitive, and Arian G., the owner, kept me informed throughout the process. His responsiveness was impressive, and I appreciate his commitment to customer satisfaction. Overall, I'm thoroughly impressed with Aeris and would highly recommend them to anyone in need of HVAC services.

Adrian from Aeris heating and air arrived on time, presented himself professionally, and outlined the available options clearly. I called multiple companies to get quotes, as my old mini-split hadn't lasted more than two years with a cheaper brand. Adrian matched the best bid for a new Mitsubishi mini-split in my guesthouse, which was highly recommended. The removal and disposal of the old unit were included, and he left his contact info in case I needed anything. He also explained the maintenance and filter cleaning schedule in simple terms.

The warranty offered by Aeris was significantly better than others - 10 years on parts and labor, plus two free service inspections after one year to ensure everything is running smoothly. What's more, the information Adrian shared about the unit checked out with my cousin, a licensed contractor specializing in minisplits who lives far away. This gave me confidence that he was being honest.

Marvin from Aeris Heating and Air Conditioning provided excellent service to our AC system maintenance needs. His attention to detail is evident, and it's clear he takes pride in his work. He offered transparency and honesty throughout the process, refusing to perform unnecessary tasks - a refreshing change from many companies. Marvin's professionalism shines through, making him an exceptional choice for anyone seeking reliable HVAC support.

The appointment arrived on schedule, and the pricing was fair. The installation day was a whirlwind, with 7 technicians arriving simultaneously. Some additional work needed to be done afterwards, but each follow-up visit ran smoothly, with correct work completed promptly. I'd had quotes from other companies for much higher prices, requiring days of installation time, which made this project seem like a bargain in comparison. Overall, thanks again to Aeris Heating and Air Condition for a job well done.

I appreciated their upfront approach, offering a range of brand options and explaining the pros and cons of each. Prices were more competitive than other quotes I received. The installation process was seamless, with a high level of professionalism and attention to detail. They also stood by their warranty, which I found reassuring. Overall, I'm extremely satisfied with the service, and would highly recommend them to anyone.

Arian responded swiftly, arriving promptly with George to assess the AC unit. Their service was marked by responsibility and professionalism. The quote was fair, with a scheduled start date. Work was completed ahead of time. This company excels in service, pricing, and overall performance - unmatched in my experience.

Arian G did a great job explaining city codes and helped me choose a heat pump that fit my budget. He also suggested installing ridge vents during the reroofing process. However, coordinating AC installation with the roofing company was a challenge due to their poor communication - they wouldn't provide a detailed schedule until late in the process. Luckily, Arian's flexibility allowed us to find a workaround that the roofing company agreed to. The heat pump had some initial issues, shutting down twice after the crew left, but it finally worked as expected on the third try. Now the house feels much more comfortable and I'm thrilled with the results. Despite a few bumps in the road, Arian's responsiveness was impressive - he answered all my questions promptly via text at night. We're still waiting for the new system to pass inspections, but so far everything looks good.

Jason did a fantastic job as the main point of contact between the workers and me. He kept me informed about arrival times, the progress of the job, and the expected completion time. As the person responsible for scheduling the technicians, Jason went above and beyond to ensure my system was working correctly. His attention to detail is impressive, and I would definitely recommend this company to others.

I recently hired Aeris to replace my old air conditioners with heat pumps and gas furnaces. In our initial meeting, Arian showed a good grasp of what I needed, his technical expertise, and flexibility to handle unique requests. For years, I'd been dealing with an airflow imbalance in two areas of the house, which he diagnosed as caused by uneven ducting. He suggested adjustments to rectify it. On the scheduled installation day, his team turned up promptly and efficiently removed the old units, installed the new ones, made the necessary changes to the ducts, and had everything operational by the end of the day. The crew worked professionally and swiftly. I highly recommend Aeris without hesitation.

I was in a desperate situation when it came to my furnace and air conditioning, having been let down by two previous companies that couldn't be bothered to respond to my calls. But then I stumbled upon Aeris through a Google search, and everything changed for the better. From the moment I spoke with Natalie on the phone, I knew I was in good hands - she listened attentively to my concerns and took immediate action.

As my elderly mother lives with me, I needed a reliable solution ASAP, especially since I had to be out of the house the next day to take care of other matters. Paulino arrived promptly to diagnose the issue, and what he found was that the previous company had intentionally shut off the gas supply in an attempt to avoid fixing the problem. It's frustrating enough dealing with uncooperative service providers, but Aeris made it all seem effortless. Marvin walked me through the plan on a face-to-face call, explaining everything clearly and professionally.

What impressed me most was how genuinely nice and non-intimidating the whole team came across - they treated me like family, not just another customer. I'm thrilled to have found such a reliable and trustworthy service provider, and I wouldn't hesitate to recommend Aeris to anyone. Their pricing is fair too. All in all, my experience with Aeris has left a lasting impression on me, and I feel incredibly fortunate to have found them.

This company has consistently demonstrated excellent reliability. From the initial installation in 2020 through ongoing support inquiries in 2022, their responsiveness and helpfulness remain unwavering. We recently interacted with Marvin, who proved to be exceptional. He was knowledgeable and took the time to ensure our understanding of the system, addressing any concerns we had. His professionalism is notable, and it's reassuring to know that he embodies the company's standards. Working with him is a testament to their commitment to customer satisfaction.

We were pleasantly surprised by how quickly they responded on a weekend, despite it being out of the ordinary. The technician thoroughly checked everything and identified the issue. They fixed it promptly and to a high standard. The bill was very fair considering the service received. We have no hesitation in calling them again for our future maintenance needs.

I had an excellent experience with Aeris from start to finish. The initial consultation was impressive, and Arian, one of the owners, made a great first impression. He provided detailed information about the new Goodman system install - furnace, coil, and condenser - and offered competitive pricing. After receiving multiple quotes, I chose Aeris due to their best overall package at an affordable price. The installation team was also top-notch, professional, and knowledgeable. With so many AC companies to choose from, I highly recommend Aeris for anyone looking for a reliable service.

I had multiple HVAC companies visit my building, all of whom claimed they couldn't tackle the replacement of my old split unit due to its unique platform and location. Aeris Heating & AC was the only one who showed genuine enthusiasm, confidently stating they could handle the job. They worked out a fair deal with me and delivered on their promise. As someone who frequently collaborates with subcontractors, I don't often come across companies willing to take on tough projects professionally. Aeris exceeded my expectations in this regard. Their professionalism and attention to detail are impressive. Given my exceptional experience with Aeris, I wouldn't consider working with any other company.

We recently had a new HVAC system installed, which they completed efficiently. They removed the old furnace and venting without disrupting our space, even accommodating our request to minimize the vent ducting area for better storage. The new unit was placed in our attic and everything was left tidy. However, it took a few return visits to get the freon levels just right. The office staff and employees were courteous and responsive throughout. The AC unit looks great in its new spot and has significantly reduced noise levels - even caught our neighbors' attention. We're happy to recommend them to anyone we meet.

I hired Aeris to install an air conditioning unit on my existing ductwork around three years ago. They were upfront and competitive with their prices. The job was done quickly and professionally. Inspections and final city approvals took another week or so.

Everything has worked smoothly over the past three years. I recently had them come for a routine maintenance check, which passed without issue. I'm satisfied with this company and would choose them again if needed. One note: when getting a smart thermostat like Nest installed at the same time, double-check beforehand that it's eligible for any rebates - contractors often install these devices in a way that disqualifies them from rebates.

This company delivers top-notch service. Their team, led by Ari, is extremely competent. When our old A/C failed during a heatwave, Ari ensured we got a new one installed despite his busy schedule. Later, when we changed the location of the A/C, his team adapted quickly and efficiently without any complaints. They even called in their electrical team from another location to make the necessary adjustments on the spot. The work area was left spotless after they finished. Ari's approach is straightforward and focused on achieving the best results, rather than trying to push unnecessary upgrades. He also kept prices reasonable, beating out other companies we contacted. What impressed us most was Ari's genuine concern for his customers' satisfaction. He takes pride in his work and it shows. If you need reliable service, don't hesitate to contact them – they're worth the investment.