General Contractor reviews in Clovis, California
-
Turnkey energy used my business to haul the trash from one of their jobs in bakersfield. Their accounts payable department stated that they have no money to pay me for my services. Absolutely avoid them at all costs
-
Over the past 18-20 months I have had 2 systems installed complete with battery’s on 2 separate properties and there have been hurdles to get over with the county and the actual installation. Turnkey has followed through completely and has been very responsive with my concerns and making sure that the service is professional and to my liking. They always go above and beyond to make sure I completely happy and understand everything. I would like to name everyone in person but that’s a long list. Ryan nominee was my salesman he’s a straight forward individual and I appreciate that. Again thanks to everyone that puts my systems in including the people in the office. Thanks from Mckittrick ca.
-
Update 2: I wanted to update this review and my rating. I've had 2 minor parts of my system fail. The first occasion turnkey noticed it before I did and immediately sprung into action to get it resolved. The second occasion I noticed it first, but all it took was 1 email and everything else was handled. Not only that, their technician who came out most recently didn't just replace the broken part, he checked over the entire system. They have definitely proven they are willing to put in the work to support their existing customers, and I'm upping my review to 4 stars because of it. At this point I would feel comfortable recommending turnkey as a solar provider to friends and family. I'll leave my original review below for context
I've spent nearly 40,000 dollars on a solar system that has never been properly setup.
I've been tossed around between several account managers and they all refuse to help. It's been over 40 days since reaching out to them and they are trying to act like there isn't even a problem even after acknowledging and failing to fix the problem they now pretend doesn't exist.
It's sad I have to badmouth them publicly but after numerous attempts at warning them I would do this, and being ignored, I have no other option.
So if you are considering turnkey for your solar needs, don't! It was a mistake, I should have gone with literally anyone else.
Update: Turnkey has actually fixed the problem I had. For that they get exactly 1 more star. Why? Because I warned them a week before I posted this originally that I would be doing this, and was met with complete apathy. They didn't care until I came here to complain.
Where was the concern weeks ago when I was told the earliest appointment wouldn't be for weeks? Somehow after this review got posted they got someone out within a day. Weeks of strongly worded emails that were barely addressed yet I finally got a phone call from my account manager after this post. They didn't even hide the fact that it was this post that drove their efforts because they asked me to update my review here as well.
I will admit that I'm happy my system is working, and I'm happy with the quality of equipment that was selected. But overall my experience with turnkey is 2 stars. Given the years ahead of us hopefully they will have other opportunities to repair the damage to their relationship with me. -
We reached out to Turnkey due to our inverter being broken, and our solar installer being out of business. While trying to find someone to help us out, we quickly realized that many solar companies are not honest and not for the customer. Turnkey is the opposite of those companies and has been so amazing. You can tell they really want to help customers out and we can’t say enough good things about them. They are honest, and their customer service is amazing. Keith pointed us to Chloe and she communicated thoroughly the entire process and explained with ease for someone who isn’t familiar with all the solar lingo. The technician who came out was quick and efficient, and understanding when I told him I had to get my son through our 2 hour arrival time. If you’re looking to get new solar, or need repairs for your current solar, I highly recommend Turnkey. Thank you so much!
-
First class. Showed up on time, were very professional, worked hard, finished the job, showed us what they did. Excellent service, highly recommend.