Solar Energy System reviews in Clovis, California

If I could give ZERO stars I would.
#1 can’t log in to my solar app. No help from Empower only another solar company. I’m not going to get into that part. Still have issues.
#2 not enough panels! I told them in the beginning I did not want a True Up bill. Guess what it’s huge.
#3 I had to get another solar company to add solar panels. I can get in their app but still not on Empower.
#4 I am now paying $600 a MONTH for PG&E and pay for both solar companies.
I’m done paying for something that doesn’t work.
3-4 weeks later still nothing.
Now I’ve been ghosted with ZERO resolve. My PG&E bill keeps coming and so does my bill for SOLAR that doesn’t work.
AGAIN!! You have my number my email and my address so maybe have someone come and look at my system.

I thought this company was great from start to finish. I already had solar from another company who were basically horrible so I was wary about Empower when adding a second system. But they were up front and diligent about the install, addressed all of my concerns, were attentive to my needs as far as service and quick to get back to me and set me up when I had an issue. No hesitation in recommending them for solar.

Very pleased with the installation crew. All were very professional and diligent. Thank you for employing such good people.

Brice was at my house a few ago repairing a small leak in my roof. Brice and his coworker Shawn came today to repair the interior ceiling. Brice is off the hook ,very knowledgeable of his profession. They took me step by step of the process. Very professional and hard working. Thanks again guys 👦.

Silverback panel installers were very professional, they gave us a 7am-12pm arrival window, they arrived at 7am promptly, it took about 6 to 7 hours. They placed caution tape around their work area as well.

I would like to take back my first review. Empower I apologize for the low score. I was misinformed. Your guys did a great job. The Salesman Nathaniel was the best. He was knowledgeable in every phase of the Solar business. Our adventure with him was smooth and delightful. We would have not went Solar if it wasn’t for the kindness and attention he gave us to this day he is still at it with us. Thank you Empower for the wonderful employees you have promoting your company.

We had someone come out to give an estimate on how much an air conditioner unit would be, Antonio the person that came out from Empower Home Services was very knowledgeable and professional, we had him come back and put a new Thermostat, which was exactly what we’re looking for, easy for us seniors to read and understand, no-frills perfect. He also went and did an inspection of our unit, so we’ll surely be working with Anton again soon. We felt he was honest and trustworthy, not just wanting to scare you into believing your unit is dead NOW! As a home owner that is very important.

Had my HVAC system inspected and serviced by Antonio and was pleased with his professionalism. He clearly explained the issue, even showed me pictures. He got the work done efficiently. Highly recommend.

Tanya is an exceptional asset to empower and all its customers!
She goes the extra mile for their customers and makes it a pleasant experience.
Great customer service is almost completely a thing of the past. Not with Tanya.
She makes you feel valued and is knowledgeable in what she deals with!
Thanks Tanya!

This is the worse company I have ever worked with. They are fast to sell you something and never has the sales person reached out to confirm all went well. I purchased a battery back in September in October they installed it. It did not pass inspection until yet. I have a working battery for my Solar Panels. They sent out people without giving you a call first. They never follow up whether the job was completed or not. Until now I still have no working Tesla battery. But yet they were quick to sell And get their money. Worst company ever to work with.

So far so good! Process has been super fast! Chris Cha said 30 min appointment. Not only did he accommodate my schedule for a Saturday. He spent like 2 hrs answering all my questions and going over everything. Super helpful staff. The installation crew OMAR P. and his crew I think it was “the Bulls” left everything nice and clean. They did my install in one day. Great communication. I’m now just waiting for the city to do inspection.

The silverback did a great job, I will recommend this team to anyone wants to get solar panels installed and there home.

Empower did a great job communicating with text and phone. They were very prompt with follow up and took care of all the paperwork involved with approvals from HOAs and the city. The solar system installers were efficient and very professional and the system they installed was extensive and state of the art. When a deficiency was noted by PGE they addressed it and resolved it quickly. I couldn’t have asked for better service

The 'Rooster' team arrived around 8 am.
They went right to work.
By 4 pm we were on line.
Very professional, very good installation.
I recommend Empower Home Services highly!

This review is for the Roosters Installation Team, they did an amazing job everything super clean and fast. They were here super early and got the job done. Thanks for your superb service.

This has been an obscene turn of events, my sales representative Mike was amazing to work with. I bought a new home a few years ago and one of my action items was to obtain solar. Mike was amazing throughout the process. At the time I was really concerned if I was even able to have solar on my roof. His manager assured me that the roofing and solar team will do their diligence to make sure the roof is insured to have solar panels installed before moving forward. I was told that the roof had great life expert and they were ready to move forwards fast forward to the rainy months, when i noticed a leak coming inside the home from a few areas. I called empower and they sent someone out 5 times to get it “fixed” each time, nothing was fixed. I finally called Lee’s roofing to see what is causing the leaks and they confirmed that empower should have NEVER installed solar on my roof. Now it’s causing extreme damage to inside and outside the home and empower refuses to take any responsibility on their end after they had assured me this wouldn’t have happened. This company just wants to make a quick buck without certified technicians coming and “inspecting” your property. Worst company to ever work with when it comes to fixing issues that THEY have caused. I hope the owner Landen sees this and helps because this is a horrible way to do business.

So far, it's been a great process. Our salesman, Henry, has been a great source of info and assistance. The Silverbacks Crew came out to install our panels and batteries today. Very punctual, very efficient. Victor explained the process and provided necessary updates.

Victor and his team were really great, did an awesome job and I am very pleased with the work done. They were here on time, worked efficiently and made sure I understood what they did and shared what I needed to know.

Did a great job on our home. Everyone that came out was very professional. Only 1 caveat is, they could improve communication to homeowner about exact timelines and process "after" the panels on/installed and 30 day wait from city, exactly how its another 2-3 weeks AND if 1 glitch happens, another 3 weeks wait to fix and submit( city always sent me next day approval after empower submitted( took empower 3 weeks to submit drawing change on wire #mistake so plans didnt match what was actually installed). Other than that, very happy with everything they did. I also think ALL appointments should be with the city at the same time planned out. They can always be rescheduled, if a delay happens, but getting initial dates correctly planned out with city is priority, becuz they fill up so fast. 4-1/2 stars. Always room to strive for improvement.