All reviews for Refreshed Heating and Cooling

I had a very pleasant experience with the entire staff of Refreshed Heating and Cooling starting with Janay who scheduled Michael to come to my home for an estimate. Michael was very professional as well as caring, patient and personable. Michael came to my home a second time with Robert who was equally as helpful, personable and took time to answer my questions. The installers, Chris and Nick, were prompt, very respectful and worked diligently. Chris made sure I understood the operation of the new furnace and thermostat. Chris and Nick left my home clean and tidy from their work.
Both Robert and Michael followed up with me after the work was done to ensure I was satisfied. I recommend this company highly to any who is looking for a new furnace.

We were to have the units installed, old units taken away, and all done in 3 days. Chris and Nicholas were pleasant, efficient, and were able to explain what they did, and how the equipment worked. Can't wait to use the heat tonight!

Anthony was on time, friendly, honest and helpful. I called ans was able to get the appointment the following afternoon. We will definitely use their services again!

I want to thank everyone involved. This company did a good job, and they were super professional the whole time. I'd totally recommend them to anyone looking for these kinds of services. Thank you, Michael, Robert, Manny, and the rest of the guys who did the install.

My wife and I are very much impressed by the customer service manager John's work on Nov. 21 .2024 after we reported a leak on attic (see images below.) We should have pointed out that the first two technicians who did installation job in May this year had missed the sealing job, causing our attic leak. We are very much appreciated by John' performance and give him thumb up.

the technician showed up a little early but stated that it was the time he was given to be there. He replaced the thermostat in my greenhouse in a very short amount of time. I called this company last year and they did just as great a job as they did today

I had the pleasure of working with Anthony and Shane from Refreshed. Both technicians were professional and patient when explaining to me the issues with my Geothermal system.
Highly recommend Refreshed!

Refreshed responded quickly to my request for a quote. They listened to my needs and gave me a number of options. The installers were thoroughly professional and we are very happy with our new minisplit system.

Shane was very helpful and reachable. He was very communicative throughout the installation process. The prices were reasonable as per the quality of the unit. The installation team was punctual and professional. Ensured everything is working before leaving.

Anthony was our tech and fixed our furnace. He showed consistent transparency from the start and gave us different scenarios of potential outcomes which helped us make informed decisions. I will recommend Refreshed Heating and Cooling to my friends and neighbors.

Very responsive, knowledgeable, trustworthy,
and efficient. A rat got into my furnace destroying the motor. They came out quickly to assess the situation, explained all options, and fixed it earlier than estimated.

Refreshed just installed a heat pump system for our home in Berkeley. Our place had two furnaces, one each on the two main living areas of the space. They installed a 5 ton Heat Pump for the main level and then 3 smaller mini-splits for the downstairs rooms that are less frequently utilized.

Michael came out and did an incredibly thorough job evaluating our space and looking at all of the factors germane to getting the most efficient system in place. He provided an easy to use quote that let me toggle different options and price points with some detailed information about the pros and cons of each. He was also incredibly accessible throughout our process of considering which system to go with; he was friendly, knowledgeable, and very honest and seemed to always be available to talk.

The installation team did great work. They showed up on time and worked efficiently, were polite working around my family's use for the space and honestly they left our place cleaner than when they found it! Overall a great experience.

We are happy that we went with this company; we are still learning the system but the service, install, and most importantly the warranty make us feel very good that we made the right choice. Highly recommend!

We had a problem with our furnace cycling on and off, as well as some water present. Tony came out and diagnosed the problem, thoroughly explained what was going on and gave recommendations for both short and long term repair/maintenance. I felt that he was fair and informative and also educated me on some basic things I can do in the future. I would highly recommend Refreshed Heating and Cooling.

Refreshed provided excellent priced options for relocating our HVAC ductwork and air handler to the attic, which was not a trivial solution. Despite unforeseen structural issues, they quickly adapted to find the best solution and price. The crew was respectful, mindful of our infant’s naps, and cleaned up daily. Professional, skilled, and accommodating—highly recommend Refreshed for any HVAC work.

We commend Tony for his excellent expertise and professionalism in completing the repair in a timely manner. Also thank Janea for her exceptional efficiency helping us to schedule to get the job done. We would recommend this company without hesitation.

I had a central air system upgrade done. I was told it would take two full days for them to finish. The Refresh technicians got the demo and complete install done in 9 hours, with a return visit the next day to calibrate (fine tune) the system which only took about an hour and a half. The AC works twice as well as it did before. The Refresh technicians were neat and very personable not to mention very professional. I would strongly recommend Refresh Heating and Cooling to anyone look to install and/or upgrade their AC/Heating system.

Tommy Pasco

We had an amazing experience with this company! Our HVAC system is 23 years old, and honestly, we were completely clueless about what was going on with it because the heat wouldn't come on. We were glad we asked for service yesterday afternoon and they replied promptly with an appointment the next day. The technician took the time to thoroughly explain everything, including the fact that the system had been short-wired for who knows how long. It's honestly a miracle it was still running at all! Their professionalism, honesty, and clear communication really stood out. Instead of pushing unnecessary upgrades, they focused on helping us understand our system and what we actually needed. We felt completely taken care of from start to finish and will keep them for maintenance service calls.

I searched out Michael's contact information at Refreshed as his team had previously installed a mini-split in my home. He and his team had done a great job and therefore, when I wanted to install two additional mini-splits, I fortunately found Michael's business card that I had saved since 2022. Michael and his team once again did a great job on the installation of the two additional mini-splits at a very reasonable price. I've sometimes had buyer's remorse with big decisions involving my home, but in this case, I have no buyer's remorse. To the contrary, I'm very happy that I had these installed. And I'm very glad that I sought out Michael at Refreshed because I've found him to be trustworthy which means a lot to me in selecting a contractor.

Competitive quote on high quality HVAC equipment and services, informative information shared throughout the sales and installation experience, and quality installation. When questions arose around the smart thermostat, Refreshed stepped up and gifted us a superior smart thermostat. Could not recommend them more highly and look forward to having them provide ongoing service and maintenance to keep our investment working optimally...not to mention keeping our warranties in place.

Michael and his team did a great job explaining the installation process and installing a new central heat pump and hybrid water heater in my home. I especially want to acknowledge my team, Christopher and Nicholas, who spent three days making sure they insulated and sealed the vents, expanded the return to improve efficiency and added a new run to improve air flow upstairs. Compared to other quotes the price was reasonable and the quality of their work is top notch.

We just had our old broken furnace replaced by Refreshed, and we also added air conditioning. Michael was really helpful to understand our options, and he was especially knowledgeable about the different brands / models, the pros and cons of each, and how changes in our economy would affect both our installation cost (there are rebates available on energy-efficient models) and our ongoing energy bills from PG&E. After selecting the best option, they showed up the next day and delivered some space heaters for us to borrow until our new furnace arrived, which was MUCH appreciated. Then, Robert and team arrived with the new highly-efficient heat-pump furnace. During the installation, they also fixed some issues we had with our ducting, our drier vent pipe, and they helped to tear down and haul away an old rusty shed that was located where the new heat pump needed to be installed outside. Throughout the entire experience, everyone was positive, energetic, helpful and really easy to work with. If you need heat or air conditioning, I strongly recommend you work with Refreshed! :)