Home Services reviews in Costa Mesa, California
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I removed my previous review as the owner, Kyle, finally reached out to resolve the issue with my poor Christmas light installation. I believed he was trying to make things right but after I removed the review he contacted me to inform me they would not be coming back due to my review and because he did not think they could fix them to my satisfaction.
This company installed our Christmas lights very poorly, the pictures speak for themselves. We spoke with Kyle, who initially told my husband that it was completed that way because I was budget conscious--not once did I complain about the price. I simply said I would purchase the clips as he provided me the option to pay an additional $45 or purchase them myself. I purchased extra clips to make sure we had enough. Kyle told us he was going to call us to schedule to fix them the next morning. We never heard back from him either by phone, text, or messenger.
Find somebody else to install your lights and don't waste $375 with these guys. Btw, the $375 is what they charged just to hang the lights as we provided the lights and clips. They also tried to charge me more than I was initially quoted but fortunately I had a screenshot of the price quoted.
Additionally, prior to installation, I confirmed with the installer if light removal was included in the price and he called Kyle to confirm the quote DID include removal (I have this on camera). When I asked Kyle if they would be removing them he said "removal is included for an additional fee."
I suggest you look for a reputable company with experience with holiday lights. -
Kyle and Donald did an outstanding job—absolutely flawless. The windows look spectacular! They communicated clearly, were extremely courteous, and worked quickly and quietly. I was even able to stay on work calls while they cleaned the window right outside my home office. After seeing the level of care and quality they delivered, I won’t even consider using another window service.
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Richard was great help in having our dryer vent cleaned out. He showed up with in 30 minutes of my initial call and got everything in working order quickly.
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Dr. Carpet is simply the best! Rich is professional, detail-oriented, and always leaves my carpets looking flawless.
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I had deep stains that I thought were impossible to remove, but Rich from Dr. Carpet made them disappear! I’m incredibly impressed with their service.
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Rich did an amazing job with my carpets. Dr. Carpet is the only company I trust for high-quality cleaning.
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Dr. Carpet saved my wool rug after a pet accident. Dave was incredibly skilled and made it look new again.
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I’m so happy I chose Dr. Carpet for my cleaning needs. Rich was thorough and left my carpets looking absolutely stunning.
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I am so glad that I found Dr. Carpet. These guys did a great job! They are very helpful, responsive and informative. They got ink off of my couch! Now, everything looks so good and smalls so fresh and I love it. They're the best! I've already sent several people to them and everyone has been happy.
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Needed a last minute carpet cleaning before the family arrived from the East Coast. Called Dr. Carpet and spoke to Rich -- he was so kind and helpful. Rich gave me an incredible same day deal and the carpet now looks as good as new. This has been especially helpful since the mother-in-law has severe allergies! Cannot thank you guys enough! Wish more businesses operated with the same level of professionalism.
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I couldn’t be happier with the rug cleaning by Dr. Carpet. Dave was efficient, friendly, and got rid of all the stains. Fantastic service!
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Dr. Carpet is absolutely amazing! Rich was kind, professional, and left my carpets looking better than ever.
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We solicited their carpet cleaning services and they did a great job cleaning the carpet in one of our office suites. Rich was friendly and helpful and was able to schedule a same day appointment when I explained we needed someone to come out asap. I strongly recommend them and will use their services again in the future.
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Dr. Carpet is my new favorite carpet cleaning service! Rich did an amazing job, and my carpets look perfect now.
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Dave did a phenomenal job! My carpets and area rugs look fantastic, and I couldn’t be happier with the service.
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Rich did a fantastic job on my carpets! I appreciate the attention to detail and the excellent customer service. Highly recommended.
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Dr. Carpet’s team, especially Dave, was exceptional. They cleaned my rugs so well that they look brand new.
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My house feels so much cleaner after Dave worked on my carpets! He was careful and precise, and the results speak for themselves.
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Dr. Carpet is simply the best! Rich was so polite and took his time to ensure my carpets were spotless.
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Rich did an amazing job cleaning my carpets. He was professional, friendly, and left my home spotless. I highly recommend Dr. Carpet!
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Dave was great! My carpets look like new again! I have a lot of pets, so it was refreshing to get new carpet.