Constraction reviews in Cotati, California

Excelente servicio y rapidez

La recepcionista no hace un buen trabajo, se supone que debería ser amable y todo lo contrario, pésimo servicio.

Attentive, respectful and thorough

Very good at getting things done on time and very responsive to the customers needs and explaining the process of the job.. thanks Paula Sanders.

I loved the Free ERP! Rob was amazingly thorough and I now feel prepared in the event of a catastrophe

Great customer service and very responsive to emergency situations. They have a large Team of experienced professionals that know how to how to perform their job! Thank you Jesus, Jenny and Ivan.

Martin and crew were A++++.
Very efficient and professional with a great sense of humor. I’d recommend anytime.

My technician Martin and his team were very friendly, clean, and professional when they came to help out with my roof leak. Completely respectful to my staff and my customers.

We needed our house cleaned due to the fire this past October. We had smoke damage and soot in and around our house. A day or so after they finished cleaning, my wife began to notice several items missing around the house. The decorative wine glass apparently was broken, but they failed to tell us. We had an oversized ceramic bowl full of coins in our laundry room that is still missing to this day. A bag of old bank statements came up missing also. They were not receptive to our concerns in fact telling me the items were not there when they cleaned. we are honest hard working people that would give the shirts off our backs and to get robbed in our own home is very discouraging. We chose to allow this company in our house unsupervised trusting that they were professional. I would think twice about hiring anyone from this unit.

Luis and Javier did an excellent and professional job in mitigation of our leak problems. We are very pleased with their work.

Martin and Chan are very professional, polite, and clean. They made the process as easy as possible. They were very responsive and made sure everything was taken care of. 10/10 would recommend this company / Martin and Chan to anyone who needs this service! Much appreciated!

In May 2023 my house flooded in the early hours of the morning. ServPro was one of three recommendations and I'm really glad I went with them. They were extremely professional and responsive. More importantly, they were patient and provided knowledge of the process.

This was my first time dealing with flood of any kind and they really made the process rather seamless. I was a nervous wreck the whole time, but they were patient, kind and extremely responsive. Furthermore, they were quick and efficient. Andrew, the project manager was onsite from the beginning to end of the process which helped ease my nerves.

I would absolutely recommend their services. Everyone was polite, professional and efficient in their dealings. My family and I were thankful for their support.

I was very impressed with Martin and his team over the past three weeks. Initially they labeled, packed and removed to storage all my furnishings. Then, they removed floors, insulation, tile and walls from our home that was extensively damaged by water.
The team was very professional and respectful throughout the whole job.
Martin exhibited a strong working relationship with his team. He was always hands on throughout the process and seemed to provide good directives.
The team worked quietly and respectfully at all times.
Communication with Martin was excellent. He explained the areas in the house that were damaged by water, and next steps to ready the house for renovation.
I appreciated that Martin and his team protected my furniture and left the site clean and ready for the contractor to enter the house
Martin and group exceeded my expectations. I would definitely recommend Servpro and staff to others.

Easy to work with Andre was amazing. Always easy to reach. Had my interest in mind

Adrea Vui was a consummate professional. He was dealing with a very upsetting situation: a neighbor of ours hired an unlicensed worker, who cut a pipe in the fire suppression system that led to flooding of our garage.
Adrea was polite, attentive, and kept my husband and me informed throughout the water mitigation work.
Whenever I reached out, Adrea would respond on a timely basis.
He is a stellar representative for your company.
After over a month of the neighbor’s insurance company Allstate reneging, they finally agreed to pay Al of the fees. We were never responsible for the payment.

Adrea Vui, and his team at ServPro Petaluma were prompt professional and thorough. They showed up right away and took care of my water damage and mitigated potential mold issues. they even packed up some things I didn't know would be in their way and they did so neatly and kept my belongings protected. ServPro has also maintained a high level of patience and grace while i deal with insurance hold ups. I would highly recommend them for your damage response if you should need the best.

We are grateful for the rapid response and excellent work by Servpro. Adrea Vui managed the mitigation and repairs. He is thorough, professional, kind and patient. He helped us understand and guided us through the entire process. We feel happy and grateful that he is so easy to deal with and beneficial with his clarity on how to proceed. We found this to be reassuring and soothing in the midst of the water leakage damage to our home. We feel good about outcome and feel happy to recommend Servpro and Adrea Vui.

Very soft, low speakers so if you have hearing problems at all do not call this office. When inquiring about services and trying to clarify their $500 estimate fee the guy simply hung up on me! Incredibly rude, does not bode well for their customer service skills on an important and stressful fire remediation job. Other folks DO NOT Charge for an estimate!

Excellent service and Alicia is just amazing! Highly recommend their service!

They were out right away and got the place dry before any mold set in.

Very professional and responsive team. Our project manager , Adrea Vui, was exceptionally conscientious