Constraction reviews in Cupertino, California
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S&G truly exceptional service! I recommend them 100%.
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loved selecting samples in my home; professional, courteous and reasonably priced
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John was very helpful explaining the pros and cons of the various products. I look forward to working with him.
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Their return policy is not customer friendly. Un-able to return an un-opened un-used full box of flooring.
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Everything went as planned. Great job. Very professional. Loving new bedroom carpet.
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The S&G installers were great. Our new laminate flooring looks fantastic!
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Great customer service. This is my second project with S&G and I highly recommend them.
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On time, easy, good communication, had small problem and contacted us right away to make it right. Nice looking carpet.
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Excellent service. All technicians were on time, worked hard and did a good job. They were personable and easy to work with.
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The staff at S&G on DeAnza were super patient and helpful as we finally decided on flooring on a remodel that seemed to take forever to get underway.
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We have worked with S&G before and they are always great to work with. The installer was also great!
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I was very pleased with the service I received from S&G from the time I walked into the store until the tile was laid. I highly recommend them.
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S&G did a terrific job with my new floor, from showroom shopping to installation. This is the 4th time in the past 2 years that I've purchased a new floor from them.
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The team has been great to work with. Every step was managed very professionally. Installed flooring into a rental unit, was exactly what we wanted and looks great.
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fantastic staffs that measure and install promptly. Unlike the other store start with H, they were fast and it came out even cheaper. The other store was offering free installation but I guess they were charging more on the materials.
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NIGHTMARE!!!!! Horror story!!! Took three additional service calls to fix original installation!!!
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They made our house look new again! Got in and out of there on schedule and got everything done, even though we were already moved out. Very satisfied with their professionalism.
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I highly recommend Berto at S&G Carpet and More. He went above and beyond to help me during the exploration process.
Berto was so gracious even after we ended up going with another company (because they could do some of the non-flooring items we need).
I felt good throughout my entire interactions with Berto and S&G in Cupertino. -
VERY MISLEADING SAMPLE!!!
The sample (Hickory Natural Adobe) that I picked up from your store at Cupertino had some black/natural knots that I liked.
The sample (Hickory Natural Adobe) that was brought home by your staff during the measurement process was very plain with no knots. I liked that as well. When I asked the staff why does the sample with the same name look so different, I was told that the second sample is the exact version and the first one is incorrect. So, we went with the second chosen sample(Hickory Natural Adobe).
What we have installed now (full of knots AND lines running all over) does not even come close to the sample (plain shade, no knots, no lines).
I hate my floor and I'm living a nightmare. No matter how much I clean, the floor always looks dirty/messy because of the knots and lines. This is 100% not what your sample looked like.
A SAMPLE SHOULD BE AN EXAMPLE OF WHAT THE FINAL PRODUCT IS GOING TO BE, NOT JUST THE BEST PIECE OF THE LOT! -
S&G carpet did a great job installing our new bedroom carpet. The quality of the carpet and installation was great. Highly recommend them.
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Repair of small area of vinyl tiles in kitchen took several months due to difficulty finding same pattern. Very satisfied with repairs and courtesy and friendliness of repairmen.