Reviews of local pros in Eagle Rock, California

nathan is a top-notch hvac professional. he showed up ahead of time, which was fantastic. was busy for the day so his early appearance was a pleasant surprise! he inspected my air conditioner tucked in the furnace/water heater closet and the outdoor unit. everything was in order. nathan adjusted the blower settings for the ac. what an impact it created. the ac operates much more silently now and the air is evenly spread through all the vents. really value that nathan did this! if you require an hvac professional from air cond heating and refridger, conner would be a great choice! much appreciated!

The technician, Harold, demonstrated a deep understanding and professionalism in his ac repair work. Despite it being late in the day in Eagle Rock, his attitude was praiseworthy, and he kept his sense of humor. He thoughtfully determined the most efficient way to tackle a complex ac system installation. We were completely satisfied with the first-rate work done on our ac system by Air Cond Heating and Refridger.

having recently relocated, we were in dire need of significant ac repair services for our church. after comparing various businesses, we decided to go with one that truly stood out and we're incredibly glad we did. ernest came out and supplied us with the essential information to make an educated decision, along with a fair estimate. we had a new ac unit installed, duct work fixed, and a new thermostat fitted. if you're reading this review and questioning whom to trust with your ac requirements, feel free to reach out to this company. a big thank you to ernest, dillon, and sebastian. our church community is extremely appreciative.

the staff was incredibly helpful and friendly! marvin, the on-call supervisor on a sunday night, responded to our call when our furnace wasn't producing hot air. he assisted us in diagnosing the problem, even using video chat to guide us step by step. marvin stayed on the line with us for approximately 20 minutes, ensuring we could handle the issue ourselves and that the furnace was functioning correctly. this saved us from spending a night without heat and needing to call out a technician for a minor maintenance issue in eagle rock. very appreciative of the assistance!

During the annual maintenance check, the technician discovered an issue with our outdoor AC unit not receiving power. He was persistent in his search for the problem. Coincidentally, the generator service expert, Ernest, was also present, replacing a generator part. Ernest decided to inspect the generator load device box and identified a faulty circuit, which was interfering with the AC unit's power. He managed to bypass this circuit, enabling Raymond from Air Cond Heating and Refridger to complete the AC servicing. Raymond was determined and didn't stop until he had the AC functioning properly, ensuring we had air while waiting for our electrician to replace the faulty circuit. We appreciate Raymond's perseverance and refusal to give up.

our home warranty company sent air cond heating and refriger out after the previous technician was unable to diagnose the issue. wayne arrived on time and was very professional. he took the time to accurately diagnose the furnace, explained his process and findings, and even made calls to find the needed circuit board. although he mentioned that no suppliers had it in stock and it might take a while, he assured us they would keep us updated. the very next day, the owner called to inform us that the part was ordered and we would receive it as soon as possible. i appreciated that personal touch. they pleasantly surprised us when the part arrived sooner than expected, and wayne returned promptly for the installation. once again, we were impressed by his dedication and are thrilled to have our old furnace running just in time for the cold weather.

My aging air conditioner was no longer under warranty when it suddenly stopped working. Despite it being a hot, hectic day in Eagle Rock, I reached out and had a detailed 20-minute conversation with Jorge, the work manager. He patiently walked me through some troubleshooting steps over the phone. In the same afternoon, their highly-skilled technician, Jared, was dispatched to my home. I'm grateful for their ability to accommodate me on such short notice. I wouldn't consider using any other AC repair service. Thank you!

Overall, we had an impressive experience with the installation of our heat pump, ductless, and split duct system. The few weeks were a bit hectic with some unforeseen contractor mishaps like a truck incident causing damage to a part of our driveway and Jared from the team accidentally stepping through the attic entryway ceiling. This led to some scuffs on the corner walls and doors during the material transport. However, the company's response was quick and apologetic, and they promptly arranged for a drywall team to refurbish the entire entryway and hallway ceiling. This ensured that the damage was completely unnoticeable, which was commendable. The only suggestion for improvement would be to not rush through the job and to exercise utmost care while carrying out the installation process. Given the steep rise in the cost of HVAC services in recent times, this aspect becomes even more crucial. That said, they managed the situation quite well and we acknowledge that accidents can occur. Ultimately, the HVAC system is functioning superbly so far, and the team, including Dillon and Marvin, were efficient in answering our queries throughout the process.

I can't stress enough how phenomenal the service and expertise from this hvac company was. We recently got a new furnace fitted in our loft, central air conditioning, and a mini-split system for our ground floor. They also set up a home generator for us. The whole experience from the beginning to the end was absolutely brilliant. wayne, the boss, runs a top-grade business. His dedication to customer satisfaction shines through in every part of the operation. Marvin, the sales guy, was super informed and guided us in choosing the perfect systems for our house. He was patient, answered all our queries, and gave us a comprehensive understanding of what to anticipate. The installation crew - sebastian, Wayne, Marvin, and two others - were the epitome of professionalism. They planned and carried out the installation with pinpoint accuracy. Their attention to detail and skill were remarkable. They treated our house with respect, leaving the work area tidy and organized every day. We did hit a small snag when the home generator malfunctioned on its first run. However, the way the team dealt with the situation was commendable. Within a day, they had taken out the defective generator and installed a new one. Their quick action and dedication to fixing the problem were truly praiseworthy. The systems they installed are functioning flawlessly, and we're extremely pleased with the outcome. Our house is cozy all year round, and we have peace of mind knowing we have a dependable backup generator. If you're in the market for a business that delivers top-quality products with the best warranty coverage in the industry, exceptional customer service, and professional installation, look no further. Wayne, Marvin, sebastian, and the entire team - you all did a fantastic job!

We've been loyal customers of Air Cond Heating and Refridger for over half a decade, and they've once again exceeded our expectations this week. We experienced a hiccup with one of our heating units, which decided to give up just a couple of days before a major holiday. I reached out, and within a mere five minutes, Jared responded to assess the situation. Turns out, one unit failed to kick back in post a power outage caused by strong winds. Thankfully, we have three zones, so it wasn't a dire situation. However, they still prioritized us and arrived promptly the following morning to inspect the issue. The team was able to identify the problem in a few short minutes - the condensate pump hadn't been plugged back in after the power outage. The swift and efficient manner in which they arrived, diagnosed and rectified the problem was truly commendable, regardless of the cost. However, upon identifying the issue and consulting with their main office, they decided not to charge us at all. Their dedication to their customers and generous service was incredibly appreciated. This team is well-versed, quick to respond, and absolute professionals to interact with. As long-standing customers, we're more than happy to continue relying on their excellent service for our HVAC needs.

Wayne is truly top-notch. He and his team just executed a brilliant installation of a new AC unit in our residence. Following a comprehensive on-site consultation, he provided us with a detailed proposal (including his warranty) offering three systems at different cost levels for our selection, without any hard pressure. A week after our decision, he arranged the installation. It's quite rare to find a service team that consistently arrives exactly when they say they will, but Wayne and his crew achieved this feat for three consecutive days (inclusive of the weekend). They toiled tirelessly from early in the morning until late afternoon each day; the job was completed within the timeframe he had estimated. Throughout the process, Wayne was responsive to our queries and kept us updated on their progress. He also installed a new thermostat, which he had advised us on how to acquire at a discounted rate. Upon completion, he took the time to explain everything and even left us an extra filter. Our basement, yard, and garage were left immaculate. Wayne is patient, informative, and genuinely enjoyable to converse with. His professionalism, expertise, and dependability are exceptional. We had considered several different service providers, but opted for Wayne based on his numerous positive reviews. We couldn't be happier with our choice, and we're confident you'll feel the same.

Short version: 1. Honesty - 5 2. Reliability - 5 3. Politeness - 5 4. Craftsmanship - 5 5. Value/Cost - 10 Conner, the trustworthy technician, was fantastic. I'm located in Eagle Rock while my rental property is in another city. Conner inspected my two-decade-old furnace and recommended its replacement, though he also provided me with a repair cost. Considering I'm not in the same state, I always seek a second opinion. This other company concluded the same thing. Despite having no doubts about the other company's skill, choosing Conner saved me 40% with the same warranty. He even sent me before and after photos to help me understand the situation. Conner will be the first one I reach out to if I encounter any heating or cooling problems in the future. Thank you, Conner!

I needed a professional to service a number of heater units in my rental properties, and a buddy of mine recommended Wayne from a reliable heating repair company. I was highly satisfied with their service! In contrast to my experiences with some of the larger HVAC businesses, which can be challenging to deal with and always seem to push for new system sales, working with Wayne was an absolute breeze. I could tell he was giving honest, professional advice, without attempting to sell me anything. In the coming years, I have a few units that will need replacement and I'm certain I'll be collaborating with Wayne on this. If you're in search of a dependable, local heating repair service, Wayne is your man!!

Excellent service! These guys are now my preferred AC repair team. I previously had one of the popular companies examine my heat pump when my energy bill skyrocketed. They attempted to convince me to purchase an entirely new system, despite my current one being less than a year old. Nathan was able to visit at short notice and identify several errors made during the initial installation of the unit and rectify them. He even set up a new thermostat for me and took the time to patiently explain how the system operates. I strongly recommend their service if you are in Eagle Rock!

I can't express enough how amazing this HVAC service was! I was initially planning to have insulation work done by a different provider, but due to unexpected rescheduling and extensive waiting periods, I decided to switch. In less than a day, I had an HVAC energy audit done and approved. Less than a month later, I had a team of five, including Marvin and Conner, at my home in Eagle Rock, applying foam insulation along the basement joists and installing a whopping 16 inches of cellulose in the crawl space attic of my two-story house. They arrived earlier than the agreed time and completed the job in less than 5 hours, maintaining cleanliness and professionalism throughout. The temperature difference in my home was noticeable immediately, with the upstairs rooms that used to be 6-8 degrees different from the downstairs now only 2 degrees apart! Knowing that my family can sleep comfortably at night and that this will contribute to energy conservation in the future makes this service utterly worth it.

My partner and I are absolutely delighted that we reached out to Air Cond Heating and Refridger. We were facing a problem with our furnace not starting up, so we made a call. The individual who picked up the phone was incredibly understanding and patient as I tried to articulate our situation. They assured us that a technician would arrive promptly. Nathan showed up in no time and immediately got down to diagnosing the problem. He was very friendly, professional, and had our furnace working again swiftly! We are extremely satisfied and won't hesitate to reach out again for any future furnace issues.

Jorge and Sebastian installed our new air conditioning unit. They were very professional and did an excellent job. They thoroughly explained the installation process and how to operate the controls for the system. I highly recommend their services. Raymond performed our spring checkup. He was very professional and provided helpful advice on keeping our AC system in great shape. Raymond also completed our fall checkup for both of our HVAC units. As always, he was professional, offering detailed comments about the system checks and valuable guidance. Once again, Raymond conducted our fall checkup for our two systems efficiently and professionally. He consistently provided insightful comments about the systems and suggestions for maintaining them in good working and safe condition. Raymond completed our spring checkup once more in a professional manner, sharing useful information about the system and maintenance tips.

The team that came to inspect, install, and provide information about getting a new AC unit was very professional and knowledgeable. The three installers were friendly and worked hard to catch up after arriving later than expected. Wayne did a great job during the bi-annual check. When he found an issue with my AC unit, he clearly explained what needed to be done to confirm the problem. He was patient and answered all my questions kindly, just like Jared did when he came to go over my options for replacing the unit. Wayne even called his supervisor to double-check the issue, and they both showed me what had broken and why it needed replacing. I'm really satisfied with the quality of work done. Although the cost for the new unit was nearly $7100, I truly appreciate the discounts that were applied to my purchase.

We had a fantastic experience with Air Cond Heating and Refridger! Our heater broke down, but they were polite and clear in explaining our alternatives for a new one. We decided to change not just the heater, but also our A/C unit, even though they were open to just replacing the heater. The offer they proposed was superior to another one we received from a different company. I appreciated the three different options they presented and how they made it simple to compare them. They were punctual for all their appointments and accomplished the installation in less than a day in Eagle Rock. The new setup looks much better and, more importantly, functions brilliantly! Raymond was extremely helpful in arranging the paperwork for us to receive a rebate for the more energy-efficient system. I would suggest them to anyone in need of heater repairs!

Ernest, Nathan, Conner, and Ronnie arrived on schedule to fit our new heat pump and related systems. Despite the terrible weather conditions, they managed to work both outdoors and within the attic, making the challenging task seem effortless. Even after the main job was done, Nathan stayed back to guide me through the operations of the new thermostat, a service I hadn't even requested for. They took the initiative to protect my off-white carpet without me having to ask. Additionally, they cleaned up after themselves, ensuring no dirt was left behind even though it was raining heavily outside. The cost for the new equipment and its installation was competitive, and the system they provided was superior for the price.

I'm genuinely satisfied with the AC repair service I received. We encountered a freon loss in our aged air conditioner during a string of unusually warm days. It was so intense that we decided to spend the weekend in hotels. However, the issue was promptly identified and a replacement suggested. The R-22 refrigerant our old unit required is no longer in production, and the remaining stock is quite costly. Dillon's suggestion was a cost-effective unit with a SEER rating of 13. While not as efficient as higher-priced models, it is more than sufficient for our needs and comes at a fair price. I particularly appreciated that there was no attempt to push us towards a more costly unit.