All reviews for Pacific Heating & Air Conditioning
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Richard just came out to troubleshoot a sticky issue we've been having with our Fujitsu wall-mounted air-conditioner --- and, wow, did he do a great job! There was a subtle leak of coolant, and after looking and verifying everything was okay within the condenser unit itself, Richard removed the vertical housing that contained the piping that feeds the condenser and discovered the leak. Amazing! He did what needs doing and now we should be good, hopefully, out to infinity and beyond! Thanks, Richard, and thank you, Nick, for recognizing and hiring competent people!
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Everyone is polite and easy to deal with, as is the communication. The visit was easy to setup and they were flexible with changes the day before. The tech, Jeff, was quick, professional, and explained everything as he was checking out the system. I'll likely do business with them again if I need work done on my A/C or heating...
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Our older house had the original in wall heaters with nothing else to build upon. This company wowed me by taking it's time to plan out each step of a furnace and AC installation. This was especially important since I had limited room for an installation. Even so it was completed on time and in working order for all rooms requested. I'm definitely satisfied with the in-house evaluation, the personnel that worked onsite and the end result (which is a happy wife due to home warmth!).
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I called Pacific Heating and Air for a pre Summer checkup on my 18+ year old unit. I worked with their team on the pricing for my A/C and heating unit. From that point on I worked very closely with Adriana D to coordinate the install, and work through a couple hiccups along the way due to supply chain issues. Adriana was always 2 steps ahead keeping the project on course, and most importantly keeping me informed. After the install she followed up to ensure the install was complete and that it met my expectations. She was the conductor of the orchestra keeping the project on task. I am grateful to have had Adriana working with me through the project. Many thanks to her and the crew.
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They’re great! I’m glad I have a good service that I can trust to keep my ac unit going. It was an expensive luxury and it’s important that the people that service it know what they’re doing. I’m selling my home, and I feel confident that the new homeowner will have a great unit. It’s 5 years old but still runs like it’s brand new thanks to Pacific Heating and AC!
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Nathan was the tech who came to help is with a safety check on the heater in the house we just bought he was on time followed all Covid precautions and was extremely professional and respectful of our time.
We knew the heater was old and Nathan's inspection gave us a great idea of what we needed to do next.
We will definitely contact Pacific Heating when we are read to upgrade the system and look forward to working with Nathan again.
Thank you for the great service. -
I had recently purchased a condo (first time) and was in the middle of the summer heatwave. Adrian came onsite to overview a few mini split quotes that our complex was considering at the time. Adrian overviewed my unit and noted that I was capable of doing something more than a mini split in my unit.
The initial process took a bit as I had to run everything by HOA, the team was there and waiting with any answers that I had to questions that were asked, or documents/specs that may be needed.
Adrian was very knowledge about the systems that were compatible with my unit, as well as how we could configure the unit to be tucked into the attic and hung onto our back wall (couldn’t do the floor since it’s an open alley and homeless people are an issue). There was a few delays with getting the product, which was communicated well by Adrian and his team, as well as a phone call was received by the owner.
Overall, Adrian and the team at Pacific Heating and Air were awesome! I highly recommend them to anyone looking to prepare for the next summer heatwave! -
Adriana & Nathan are the best!!
Adriana is on top of scheduling and is very communicative with the appointments for tenants and with the property manager.
Nathan was very good at explaining the options for repairs and had some great recommendations for our AC system.
Thank you Pacific Heating and Air!!! Looking forward to working with you more. -
Nick is very knowledgable about equipment, and will take the time to explain pros and cons of various options. He provided professional and personalized service, and during the recent heat wave, he managed to fit me in to his busy schedule. He suggests recommendations on preventative maintenance to avoid costly repairs. This is a company I trust and will definitely call again in the future!
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Pacific Heating & Air Conditioning was very professional. They made sure we understood what was needed and how things would go. They are by far the best company I have had out to service us as a business. I would highly recommend them. They also left everything cleaner then when they arrived. Impressive!
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We've used Pacific heating and air quite a few times now. They are always on time and can be at your house at a moment's notice. They have great maintenance packages that you can purchase as well and they call to set up the appointments themselves your heating and air conditioning maintenance. Nathan and Alex are both great technicians.
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I really appreciated the professional and timely service. I liked the text notifications to tell me when the service technician was in the way to the house. I also liked the the review of the worked needing to be done prior to starting and understanding the fees up front. This is a very good company and would recommend them for your HVAC needs.
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Great experience with Nick and crew! They were very professional, efficient, quick, and just awesome to work with! The heating and AC system that they put in works great, so much better than what we had. I couldn't be more happy to recommend them for any HVAC needs that you have. You won't regret working with them!
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I cannot say enough nice things about this family company. Nick the owner went out his way to help us out. He explained everything he was repairing, taught us how to maintain our machine and managed to repair it one an already long and hot work day. He was friendly, knowledgeable and very professional. I highly recommend this company for any of your heating and cooling needs. You won't be disappointed and you will learn to protect your investment as well.
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My husband and I cannot say enough praises for Nick and his company. He gave great suggestions for placement of the air conditioning units both inside and outside the house. He has been very responsive to all of our needs. When we had needed him to investigate a problem with the pipes, he came ASAP. We highly recommend Pacific Heating & Air Conditioning!
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Fast, professional and knowledgeable! Nick came down day of, quickly traced the issue and got my unit working again, even with my Nest setup. The issue was quickly resolved and he charged me a reasonable rate for the work. After he left, he remained reachable. When I had an issue where I was only receiving hot air, I was able to send a picture and he offered advice that eventually fixed the issue. Would definitely recommend to others!
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Adrian Anda did a great job servicing my system. He is knowledgeable, efficient, clean, and personable. He addressed my concerns and gave good advice. I would recommend him.
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Nick came today to install the Halo-Led Home Air
Purification. He was very professional, courteous and efficient. He answered my questions and didn't waste any time getting started. Hearing about his past experience installing this system, I feel very confident and secure in my decision to have it installed in my home. -
These people installed my mini splits. They messaged me every months to service them but after making the appointment they never showed up. I've even made the appointment with Nick who's supposed to be the owner still no show. Now my condensers are clogged and due to pressure build up it created a leak. Nick who is the owner quoted me over $6100 to come and repair it. I now know that these units have a 10 year warranty that Nick failed to tell me.
Wouldn't recommend this company to anyone!!!!!!!!!!!!!
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My apartment's central heat was not maintaining temperature so I submitted a work ticket through my property manager's website. Within in 24 hours Pacific Heating & Air called to confirm availability. On the same day the technician, Adrian arrived. He was very prompt, had great customer service and was able to resolve the problem quickly. Thank you!
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Adrian was quick, efficient, and communicative during the whole process. Pacific Heating & Air Conditioning provide day of service checks and then promptly resolved the issues we were experiencing. Highly recommend them!