Tree reviews in Encinitas, California

We have been using them for years.

Brian and April have a great company. I have enjoyed getting to know them over the years. I highly recommend them.

After they re-scheduled 4 times and still never showing to 2 of their appointments. I just gave up on them, since they gave up on me. Terrible customer service.

I needed a queen palm removed asap. It had a fungal rot and was worried it was going to fall down. I left 2 voicemails and also emailed them asking to contact me as soon as possible. That was last week and to date never heard back. Terrible customer service!

Brian and team have been taking care of the trees on our property for over 10 years and they are great! Great service and good prices.

Two times they were no shows on scheduled appointments of 3 hour windows that I waited for them. The first was their own scheduling mistake. The second time no alert no one picks up phone at office. No bueno!

This will be my third time using Bishop's Tree Service.
The guy that comes and gives you a quote, is the nicest, most knowledgeable person you'll ever meet.

Bishop’s Tree Service has Poor Results and Customer Service

The recap of my experience with Bishop’s Tree Service is to not recommend them.
Botched tree trimming, broken planter, wasted time with delays and cancellations and an owner who fails to fix errors his company creates.

Bishop’s Tree Service did a terrible job “trimming” my once beautiful pine tree. In November 2018, Brian Bishop admitted he sent an inexperienced new tree trimmer who did not trim the tree correctly. Brian said he would supervise redoing it correctly. He then took four months to make it worse.

I waited patiently through holidays, cancellations and no shows for four months trying to give this company a chance. In April 2019, Brian and his team showed up unannounced at 7am one morning. Brian said just a bit more needed to be done to make some corrections but then his team proceeded to hack off large limbs and destroy the shape of the pine tree.

I am still shocked and fear for the tree’s recovery. Brian had again left the job right after it started so I called him. He said he would come over the next day. Brian has never shown up or called back and it has been over two weeks.

During the original job in November, the Bishop’s Tree workers where careless in taking down limbs and broke several scrubs and broke a planter. Brian did initially agree (with photographic evidence) that his team was responsible for the damage. He then took three months to issue a check for partial reimbursement for the planter even though I had an original purchase receipt.

The only positive thing I can say about this company is that the office staff was always polite and seemed to want to help. However, every request or question has to go through Brian so they have no impact on quality of service. In summary, there are plenty of great tree service companies in the area, this is not one of them.

A tree fell on my truck, Brian Bishop cleared it off in an hour and a half with no damage to my vehicle. If you want an honest days work from an honest man, you should call Bishop's Tree Service.

The low star rating on Google really surprises me, because Bishop’s is top notch. They’ve always been reasonably priced compared to the competition and do excellent work. After having used them for several years, my trees are looking more and more beautiful over time. The only negative might be that they are in high demand in the winter so you have to wait a bit, but this is to be expected. Brian takes care of his customers and does the right thing.

I have used Bishop's a few times over the years as needed. They just trimmed 5 jacaranda trees for us. Mr. Bishop came promptly to give us a bid. I had two others. Justin and crew came a few days later. They worked efficiently, knowledgeably, and communicated well. I wouldn't hesitate to call them again!

I have used Bishop Tree Service for approximately 5 years to trim approximately 8 large trees on my property. For 2024, I called their office to get a bid on tree-trimming for this year. Brian came to my home as scheduled, gave me a quote, the trimming crew arrived as scheduled to do the work. After the work was finished to my satisfaction, the crew cleaned up, and left my property clean and neat. A 5-star approval rating for their service and for being user friendly. I will use their services again next year.

My wife and I found ourselves in urgent need of an arborist to save our huge and tree-like bougainvillea which toppled over in one of our recent storms. While Theron and crew did a fantastic job on all our trees a year ago, I was skeptical they would be able to help on an urgent basis as they are usually so much in demand. However, because of the urgency, we were thrilled that Theron was able to come out in a couple of days and then he and his crew fit us in the following week. They did a great job salvaging the basic frame of the plant and shaping the foliage and even managed to preserve some flowers for us to enjoy. And, furthermore, they also perfectly trimmed three of our tall palm trees. No damage to landscape lighting, tidy cleanup, respectful social distancing and face-mask wearing for COVID-19, and Rachelle in the office made everything smooth and easy.

There's a big difference between an arborist and a tree trimmer. You may pay a bit more for an arborist, but they're worth it. One hack tree trimmer is all you need to ruin your property irreparably.

Theron at Pro Trees is an arborist. He was very attentive, he listened to what I wanted and advised on how best to approach each tree, individually and with special care for each one. Equally importantly, I told him what I didn't want and he completely understood. The crew came and did a great job, on time, immaculate, and professional. Theron oversaw the operation and made sure his team followed his instructions to the letter.

Theron and I worked out a long term plan to correct the mistakes and negligence of the previous tree trimmers and owner of my property. I will have them back every year!

If you're looking for an ARBORIST who is skilled in assessing trees and keeping them healthy, happy and beautiful, Pro Trees is a great choice.

I totally trust Pro Trees with all of my trees. I have had some RCE work done and most recently all of the huge pines in our front yard trimmed. They always do an excellent job and whoever is working is very professional and respectful of our space. Theron, the arborist is a wealth of knowledge. I have learned so much from the few times I've had him out. I'm a much better steward of the trees on our property since we have been working with them and I couldn't be happier.

Our community had a positive experience with ProTrees. They sent out an arborist to do a walk-through and explain what services were needed and to provide a quote for service. The quote was turned around quickly in time for our HOA board meeting and was clear in outlining the services to be performed. While rain made scheduling a little wonky (we had to schedule/reschedule a bit at the last minute) we didn't have any issues and were happy with the service performed. We plan to use them again for future service.

Pro Trees trimmed and reduced the canopy of a 65 ft. Aleppo pine on my property, near the street. A primary goal was to reduce the weight over the parking and street. My last tree trimming experience with another business was a total nightmare even with positive reviews, so I was cautious and vigilant. It was the first time I've used this company and they did a good job. The tree looks good and significantly more balanced. At one point I expressed concern that the crew avoid any branches falling on a trio of newly replaced mailboxes directly below the tree. They quickly found a way to avoid damage, which I appreciated. I will use Pro Trees again because I have 6 very large trees!

Pro Trees was so professional and took a sincere interest in my situation. Theron came to look at my tree within an hour after I called him. He assessed my tree for a great price. Theron has a wealth of information and he shared his knowledge with me. He gave me fantastic advice, which I followed. I am thrilled to say, that I won my fight with the City of Oceanside, and my 50 year old Camphor tree will be allowed to live as long as it desires! Thank you, Theron. I could not have convinced the City that my tree is healthy without you.

RE: Pro Trees

We had four large trees, as well as four other trees and large shrubs that needed pruning. Two of these were very difficult to access, (high bank with cacti & other shrubs in the way). We received a very specific bid for all of the work to be done. For much of the day we had 5-7 people in the yards and on the bank. Well-supervised crew members rotated in and out as the job progressed, depending upon the evolving requirements of the work. Upon completion, all debris was completely removed with astonishingly minimal impact on the other plants in the immediate vicinity. Cheerfully, they even helped us move our large potted plants back into place before leaving. The cost for the work represented an excellent value as well. We had a slightly lower bid from someone who had done it previously, but considering the comparable difference in quality and completeness between the two, (nothing looked "butchered" afterward), it is quite clear that we actually got a much better "deal" from Pro Trees. We will be definitely using them again in the future and have no hesitation in referring them to friends in need of trimming or other arboreal services!

I recently had the pleasure of working with Pro Trees, and I couldn't be more impressed. As someone who has managed open space preserves and local parks for years, I've encountered my fair share of tree services, but none compare to Pro Trees. From the moment I contacted them, the owner, Theron, provided a prompt and competitive quote. The crew was on-site in no time, addressing my concerns about the safety of our trees following a significant branch break.

I emphasized the importance of safety while also hoping to maintain the beauty and shade provided by our trees. Theron and his team not only prioritized safety but also managed to enhance the aesthetics of our trees in ways I never imagined possible. Theron's expertise truly shines through; he's more than just a tree service provider – he's a genuine tree artist.

What sets Pro Trees apart is their commitment to going above and beyond. Every aspect of their service exceeded my expectations. Thanks to their exceptional work, we won't ever need to consider another tree service. Pro Trees has earned our trust and loyalty, and I wholeheartedly recommend them to anyone in need of tree care.

We have been using Pro Trees for the past two years to lace our Torrey pine, and we are extremely pleased with the service provided by Theron and the entire Pro Trees team. This year, we had the pleasure of meeting Osman and his crew, and they exceeded our expectations.

From start to finish, they were punctual, professional, and incredibly considerate—taking extra care to protect not only our landscaping but also our neighbor’s backyard. Their attention to detail was evident, and they left everything in pristine condition after completing the job.

Pro Trees continues to provide outstanding service, and we highly recommend them for any tree care needs!