Water Damage Restoration reviews in Escondido, California

We had a great experience with Rainbow for our water damage remediation. Would definitely use them again. Fernando, Alonso, Oscar and Miguel were thorough and professional and left the house very clean. Fernando took the time to explain everything to me and really helped with peace of mind. I hope I don’t have another property damage issue but if I do I definitely know who to call.

Rainbow Restoration came into my life at 5am on one of the worst water losses I have ever experienced. Since the first day they have been nothing but professional and helpful. James has been managing the job with precision and expertise. Dominic has been here every day working diligently with respect and kindness, which really goes a long way when you are going through something like this. Shout out to Dominic. I also want to shout out Marshall and Oscar who were a huge help. Also, I thank Tiffany in the office for organizing and helping us understand what needs to happen. I truly appreciate the support that Rainbow Restoration has given to me and my family through it all. Thank you all so much!

Matt is TOP NOTCH PROFESSIONAL!! He was so quick to respond and so professional throughout the entire process. Oscar helped us last year with the remediation management and he was so trusted and respected by my landlord as well. Kyle was at our house almost everyday and was a TRUE pleasure and professional! We enjoyed having him around! David was also super helpful in getting things on the books for rebuild! Anyone we worked with was great! Definitely recommend.

A friend recommended Rainbow Restoration of San Diego to help us fix a significant amount of damage caused by water intrusion on a relatively small beach condo. Over the time that it took to do the work we had a chance to interact with David, Austin, Manny, Oscar, Nick, and Tiffany. It was always a pleasure working with them. They are extremely helpful, courteous, professional, and friendly. In the end, the restoration work was impeccable!

We had a major issue requiring mitigation and Rainbow has been great. Our roof was demoed in preparation for a new one, they didn’t cover the roof and it rained. Rainbow was called out and they came within an hour or so. They’ve been friendly, communicative and extremely responsive to us during this whole nightmare. Matt, James and Teresa have been phenomenal. Matt was our project coordinator and has kept us updated every step of the way. He’s listened to my complaints, commiserated with me and made me laugh while all of this has been going on. He always responds to my texts or calls immediately, even on weekends & I trusted him, James & his team inside our house while we weren’t there since we had to move out for the demo. Since they aren’t an approved vendor for our insurance we aren’t using them for reconstruction but I’m sure they’d be great at that too. They were honest about everything & had our best interests in mind, letting us know that going with an approved company for reconstruction would get us home sooner, which is all we want. I’d highly recommend them if you find yourself in a crappy situation where you need their services. While I hate I had to meet them, I’m glad they are who was sent out. Thanks, Matt, James, Teresa and the whole team!

I want to say James and Christian were very nice and very informational about the work they performed in my kitchen. I appreciate how they were easy to talk to and answered all my questions. They did an excellent job keeping all areas clean. Thank you Rainbow for sending us great people. I would 100% recommend rainbow international restoration to family and friends.
Lydia Estrada

Rainbow Restoration is a standout in the industry, and it all starts with Kellie’s incredible leadership. As a fellow woman business owner in the restoration space, I truly admire the culture she’s built, one rooted in professionalism, compassion, and results. Her team is knowledgeable, reliable, and clearly takes pride in their work. You can feel the difference when a company is led with heart and purpose, and Rainbow Restoration delivers that every time. It’s inspiring to see women leading the way in this industry, and Kellie sets the bar high.

Having a water damage in the house is stressful enough but the crew from Rainbow Restoration made our experience less stressful. Our appreciation goes to Tiffany ( always have answers to my questions) , Cristian, Fernando, Austin , Julio, Manny , Nick , David, Oscar and Leo. These guys start their day by explaining what they will work on the house and when their shift is done they informed us of what they accomplished and then assured that the areas they worked on are clean and neat . Thank you guys and gal. YOU ALL ROCK .

I recently had an insurance claim for my kitchen and needed a reconstruction estimate. Many companies required me to sign a contract before providing a detailed estimate, which felt like a high-pressure sales tactic. Tiffany and James from Rainbow Restoration was different.

From the start, James was honest, transparent, and professional. He took the time to thoroughly assess the scope of work, provided a detailed and well-explained estimate, and never pressured me into signing anything prematurely. His approach made me feel like he truly cared about helping me restore my home rather than just securing a job.

Beyond his integrity, James delivers top-quality service. His knowledge and attention to detail gave me confidence that I was in great hands. If you need a trustworthy, high-quality restoration company, I highly recommend James and the Rainbow Restoration team!

— Ram G

They were very responsive. Took great care of us. Tiffany in the office helped me save $60 by changing my method of payment. Thanks Tiffany!

Many thanks to the whole 5+ star RR team. I highly recommend RR if you expect exceptional customer service and high quality mitigation and restoration/rebuild work. Tiffany went above and beyond to keep the lines of communication open and coordinate the mitigation, rebuild and insurance process. I truly appreciate her and all the team for returning calls/texts and emails promptly. The mitigation team (Alonso, Julio, Cristian and Oscar) came on site daily and kept us updated. The rebuild team (Grant,David, Austin,Nick and Manny) arrived on time and did an excellent job getting my parents kitchen job completed. I would never have expected water damage to cause such challenges, stress and upheaval to daily life, but the RR team helped so much to make a very terrible situation more tolerable. What a stellar team, one you can trust to get your job done from mitigation to restoration. I can't thank you enough for the services you provided and most importantly for the kindness and concern each of you extended to my family.

We had a great experience working with Rainbow Restoration and especially with Julio, who was a pleasure to work with. He was kind, knowledgeable, and professional from start to finish. It was clear that he really knew what he was doing and took pride in his work - taking his time to make sure everything was done properly and to answer all our questions. Julio made a stressful situation much easier to navigate, and we felt confident in his expertise during each step of the process. We would recommend them for others in need or restoration services!

If you ever find yourself needing restoration services, I cant recommend Rainbow Restoration enough. Be sure to ask for Tiffany. She is very helpful , professional, and a delight to talk with. You can hear her smile through the phone!

The apartment I rent flooded recently and Rainbow was hired by the insurance company to contain and repair the damage. The containment team was excellent. Oscar, Alonzo, Christian and the rest of the team acted fast, and were professional, informative, empathetic, and accommodating.
The reconstruction team on the other hand, was a disaster. No organization, planning, or sense of urgency. A total inability to source materials in a timely manner, zero empathy for the tenant, not showing up to do the work when scheduled. And to top it all off, someone in the crew stole four pairs of my personal underwear. Very creepy!

We recently had our bathroom remodeled by Rainbow Restoration and we are absolutely thrilled with the results! From the initial consultation to the final walkthrough, the team at Rainbow was professional, reliable, great communicators and extremely easy to work with.

The bathroom now looks like it belongs in a luxury hotel. The remodel is top-of-the-line and adds so much value to our home. We especially appreciate the attention to detail and the high-quality materials used.

We couldn't be happier with the final product and would highly recommend Rainbow to anyone considering a bathroom remodel. They truly exceeded our expectations and we will definitely be using them for any future home improvement needs. Special shout out to Jose, an exceptional PM that was easy to work with and went above and beyond to make us happy. The entire crew was friendly and professional: Brian, Will, Dan, Kyle, Jessie & James. Five stars all around!

I was so thankful for this team. I had sudden water leak in my wall that resulted in water damage and extensive mold. The RR team came and evaluated promptly and got to work as soon as I gave the green light. Tiffany was an excellent communicator and always took my calls and answered my questions clearly without judgement. She also kept email communication organized and timely. Alonzo led the mitigation and was amazing and I felt very well cared for. He was on time and very respectful. Grant went above and beyond to get my kitchen repair estimate approved and even went to bat extra for me. He was extremely professional and personable. I never felt like a client but a person that they all truly wanted to help. SO THANKFUL

Last year, we had a dishwasher leak that led to the complete removal of our kitchen. It was an overwhelming and frustrating situation, but the team at Rainbow Restoration made the process so much easier. They not only helped us navigate the complexities of the insurance claim but also guided us in selecting beautiful materials for a brand-new kitchen and updated flooring.

From start to finish, every member of the team went above and beyond:

Tiffany was fantastic with communication and kept everything organized. I love that she sent everything by docusign for convenience. Kellie made sure the project stayed on track, and our project was completed several days sooner than we expected!

James brought a designer’s eye to the build and helped us create a kitchen we truly love. David took the time to explain the technical details so we always felt informed and confident.

Austin, Manny, and Nick were hardworking, courteous, and dedicated to getting the job done right.

Everyone came together to finish the project and get my family back into my home just in time for summer. I’m so grateful for the professionalism, care, and craftsmanship this team delivered. Highly recommend!

Rainbow Restoration has been a great company to work with. All the employees have been pleasant.
Tiffany is professional, helpful and has a refreshing upbeat attitude.
Thank you, Laury

Ivan and I would like to express our deepest gratitude to the entire team at Rainbow Restoration. Every phase of the process was done professionally. We would like to thank Jonny, Alonzo, Julio, Leo, David,Austin, Nick and Grant for their politeness, Their workmanship was outstanding and they explained everything to us at each phase of their work. Also, Tiffany was extremely helpful answering many of our concerns. Finally, the job was completed and we could see the results of many weeks. We would like to recommend this company for its excellent service to customers.

Manny, Tiffany, Oscar H., David, Julio, Daniel, Pete, Leo, and Oscar A. were the crew that took such fine care of us. Our closet was damaged by water, took a lot of mitigation and reconstruction. You can't tell anything bad ever happened to it. We are extremely glad we picked Rainbow.

100 % best service
Can't say enough about the excellent service I received due to water damage
The team was excellent, and Tiffany is the greatest coordinator going above and beyond
The team doing the work was top notch and included Daniel, Peter, Alonzo, Oscar H and Grant whose expertise is of the highest quality keeping customer first

I highly recommend Rainbow Restorations for your needs
Thanks Again !!!! to Tiffany and the Team