Home Services reviews in Fremont, California

Yep don’t go to these guys for cleaning.
1. They told me $179 for one and a half hour of cleaning for 9:30 am
2. They ended up coming at 1:05 even after multiple confirmations
3. Told me the charge was $275 upon arrival but thankfully I had written proof
4. So then they back tracked the hours to only 45 min and refused to do the full time
5. Did a mediocre job and I had to constantly watch over them and tell them to scrub the floors multiple times.

Don’t get these guys, lesson learned

I was quoted $199/hr for 2hrs with 3 maids cleaning on a Saturday afternoon. On Thursday, I got a text confirmation that I had a booking on Friday. I called and said, Friday would not work. I was pressured to change my appointment to Friday, but I held firm to Saturday. Then on Saturday, only 2 maids arrived and at the end of the job they told me the charge was $260/hr because there were only 2 of them. I did not have written proof of the quote so I got ripped off. Will not use this service again. Horrible business practice.

I hired them for move-out cleaning. I booked them a week ahead because I had a very tight schedule between vacating and the house being put up for sale. The team ended up not showing up at 9 am as agreed upon. There was no text or email confirmation about the booking or the delay. After several tries, the manager finally was able to send the team over in the afternoon.
The cleaning was just okay. Baseboards and walls had stains and they kept arguing that they won’t scrub. I ended up borrowing their scrub and cleaning it myself. The vacuuming person left out some stairs and closets. After mentioning that she was super grumbly. Kitchen oven glass had finger prints after they left. We ended up spending $$$ and then another hour to deep-clean the place up ourselves after they left.
They ” guarantee” clean house and the manager was calling them back to do the missed spots, but the team was so grumbly and angry that I thought it is better and safer to let them go before addressing the issues.

I would never use their service or recommend them to anyone.

I have been using the maids for a long time regularly, and they do a fantastic job cleaning my apartment! I have Team Red and they are the best team ever. Very professional, very communicative, and listens to feedback and adjust their work.

I have a cat at home that she's very scared from the cleaning sounds and strangers, and the Maids team always worked with me to ensure that I can move my cat from one area to another before they clean. The thoughtfulness showed me they really care about their clients and want the best for their situation.

I highly recommend them to anyone who lives in the area!

The women that showed up did a great job but the scheduling was iffy at best with poor communication. After the service was done felt under the gun to pay and was told by person on phone that they won't leave until after payment went through. They need to work on customer service skills and communication that would've given them 5 stars

I contacted The Maids of Fremont for an estimate for our mid-size home and was able to book a whole house clean in a very timely manner. The owner was very accommodating on the time and date.

The Maids arrived on time and ready to work. I had to give very little instruction on what needed to be done. After any larger area was completed, they confirmed with me whether the area was done to my liking. If there were any spots they missed, they promptly re-cleaned/dusted, etc.
The Maids were very professional and were not too loud or carrying on personal conversations, which is important as I work from home full time.

The work was done quickly (only 1h 10 min), and the house looks and feels very clean and tidy. I can definitely feel the difference in each room, and will be calling them for future cleanings.

One thing I wish I would've asked was for them to open the blinds (which most folks would not think they open) and clean around the window sill areas. This was an oversight on my end, and will ask about it next time.

Payment was easy - they have a number of different methods.

After the visit, I called the office to inquire on future visits and cost, and was able to get clarification and a date/time that fit my schedule.

The Maids are very reliable and do a good job. Because they usually come in a group of four, the work is done quickly and efficiently.. I would recommend The Maids.

I had such a great experience with The Maids! The three ladies who came to clean my home were incredibly efficient, quick, and so easy to work with. They handled my clutter without hesitation and somehow made the whole process feel effortless. I wish I had gotten their names because they truly knew exactly what needed to get done and did it with care. My home looks amazing — highly recommend!

They came in on a Saturday right on time and did a thorough job with the move out cleaning. There were a couple of spots which I asked them to clean a bit more. They did so without any complaints. Very professional team. Was a pleasure to deal with.

Excellent service! Solve cleaners were very professional and did such an amazing job at my apt! Thank you so much! Highly recommended!

The cleaned room looks like a new one!

Excellent attention to detail, quick service, and a good value.

I recently purchased a new home and scheduled a deep clean move-in service. I paid for many extras, including cleaning all the light fixtures, windows, blinds, cobwebs, fireplace, etc. I was excited to have the peace of mind of having a professional cleaning service take care of the new house while I was packing up the old house, but I was extremely let down with the result. It turns out this is a dispatch service, and once the cleaners left, most of the extras I had paid for had not been completed. There were several cabinets and drawers that had not been cleaned at all. Many corners and edges remained dirty.

To their credit, the cleaners returned promptly after I contacted the company, and they did not try to argue or make a fuss. In fact, it seemed the company didn't tell the cleaners about the extras I purchased. This time, I stuck around to try my best to watch them cleaning, costing me valuable time. That's when I noticed more details. It was a husband-and-wife duo trying to manage a 2400 sq. ft. 2-story home. The wife was trying her best, but the husband was clearly less motivated. Their vacuum cleaner was so small and weak that it would be impossible for them to deep clean in any reasonable amount of time. Days later, I uncovered so many things that weren't cleaned, but it was too late to seek any recourse (there's only so much I can inspect immediately).

Overall, what I wanted was peace-of-mind and a professional deep-clean, and this was anything but. I was excited for this one-time opportunity to deep clean a vacant house, and instead I paid an exorbitant amount for what amounted to a surface-level clean. I then called the cleaners I normally usually use for monthly cleaning, and they did a much better job for a fraction of the price. I wish I had just trusted them from the beginning. In summary, if you are looking for a professional deep-clean, this is not it.

Solve Cleaning's service is really perfect!!

Great work!

Great service for affordable price!

Great work at a fair price!

They did an excellent job cleaning our condo

Gloria is great for being responsive, reasonably priced, and thorough.

Decently priced. Professional. Cleaned entire house in 1-2 hours. Very satisfied with the level of cleanliness.

Arrived on time and did a great job with reasonable price. Definitely will use their service again.