Orkin

Rude customer service and ineffective treatment. Would not us again or refer anyone to this company.

DEAR ORKIN PEST CONTROL OWNER.
You sent me a message and told me to call customer care. I have been in contact with them since January they failed to remove 1 charge. I still have $91 on my bill. The total balance I own is $182. I asked them to remove $91 which was still on my bill and they give me the big run around. Lily and Sam were the ladies in your customer care department that failed to help me. I told them if those 2 services were removed I would pay the balance of $91. I asked to cancel my services until it is paid and twice they have sent me notices that they are coming to spray! What is the issue with your team!?!?! I fail to understand as to why it is so hard or difficult to get any part of this done!
Owner of the business you can call me direct at 559- 712-9143
I don't want to deal with your people because it seems they have no idea what they are doing. I'm not going to pay for the terrible service that they gave me here in Fresno!
Feel free to call me.
The issues is I received 2 spraying service that were not satisfactory.
Very poor. I have cameras and 1 guy stayed 2 minutes that service was removed. Another service was when it was pouring rain. Prior to arrival I call in to cancel service until it stopped raining. They came anyway. I received a letter stating my account was being sent to collections. I look forward to going to court to state my case in receiving this kind of service.

I Been with orkin for over 10 years this is the 2nd time out of the 10 years that I called in to request service for inside the houses due to seeing more spiders and bugs. My appointment with orkin was 7/24 from 8am to 10pm.

My wife had to take half day off work and we had to drop the kids off at my parents house because after the service we have to leave the house for 2-4 hours.

I everything is fine, problem is no one showed up !!! My wife waited till 12 and left to work. A orkin tech called me at 12:30 saying no one is comming out they have to reschedule for tomorrow. That's kinda pointless because we already took half day off work and drop the kids off so orkin can do the service inside.

This is Terrible service, we use terminix at our office for 15 years+ as well and never had experience anything like this. If you're not going to come at least call between 8-10 to let us know NOT at 12 noon. No appoligies or anything like it was my mistake this happened.

I already canceled my service with orkin and will ever use any service from orkin again and will make sure none of my family members or friends use orkin service because I will tell them of my experience.

Who ever made the mistake on our appointment should be fired because we never received a call from anyone saying orkin is not comming. When we received the call at around 12:30 noon it's already too late what's the point of calling when my wife waited from 8-12 already.