HVAC reviews in Glendale, California

The technician arrived on time and was polite. He brought the needed parts, avoiding an extra visit. The work was done promptly and professionally.

I recently needed a comprehensive solution for my HVAC issue, which multiple other contractors were unable to fix due to their lack of expertise or willingness to tackle the necessary repairs. One contractor group sent by AHS diagnosed the problem but ultimately advised me that they couldn't access the air handler, which was located in a closet behind a sundeck wall. This was because they weren't equipped to remove and replace it. Fortunately, Comfort Zone took on the challenge and demonstrated the necessary skills to complete the job successfully - replacing my entire HVAC system.

This company ripped me off with my hard-earned cash, promising to fix my AC unit but delivering nothing. I watched them leave and still saw no change - the problem persists. Don't waste your money on them, they're not worth it.

They showed up promptly despite having to navigate a frustrating insurance company issue. The technician fixed the compressor and now my air conditioning works properly, providing me with relief from the heat.

This company is a complete disaster. The customer service representatives, Miraina and Liliana, have appalling attitudes. After taking $1930 from them, they failed to deliver on their promises. Multiple complaints have been filed with the Better Business Bureau, and chargebacks were initiated with the credit card company on November 14, 2018. Be warned: if you value your money and don't want to be misled, stay far away from this company. They will take your hard-earned cash but can't deliver what they promise.

The second company sent by American Home Shield has given me conflicting reports. The first stated everything was in order, while these new ones claim that everything needs replacement. The home warranty company is now estimating over $2400 in non-covered costs. I'm doing research and reviewing reviews from both companies, as well as our own inspection, and it seems like a significant scam might be unfolding here - I aim to investigate further.

This company is completely unprofessional. I've been waiting since Monday, June 17th, for someone to show up at my house as agreed. After no one arrived or called, I got a call the next day saying they'd be there within an hour, but they never showed. This happened again on Tuesday, when I received another call saying they'd arrive within ten minutes, only to not come. Today, after being told they'd arrive at noon, it's now two pm and no one has shown up. Given the extreme heat in Riverside County during the summer months with young children, this level of inattention is unacceptable. It's clear that these people need a complete overhaul, either by firing the current staff or hiring new employees who actually care about their customers.

Hamlet's expertise is impressive, getting the job done quickly and efficiently. They showed up on time and understood exactly what was needed. The fix took under 30 minutes - a welcome relief after being without heat for over a month. I'll definitely recommend them to anyone in need of heating or AC services.

Don't waste your time scheduling service with this company. I booked a visit through my home warranty plan for 9/8/17, expecting it between 1-5 p.m. But when I called to check in, they said they'd arrive closer to 5. About an hour later, I got a call rescheduling for the next day. They promised I'd be first on the list, but that didn't happen. When they finally showed up at 11:30, the service was fine, but my AC still isn't cooling like it should. I contacted my home warranty plan again to reschedule a follow-up visit. That's for today between 2-6, but so far, nothing has shown up.

The complete lack of consideration and terrible customer service from this company is appalling. They clearly don't value their customers' time or the effort we put into making arrangements to be home. I'm going to file a complaint with my home warranty plan, attaching all the negative experiences on Yelp and Google. It's unacceptable that they think their schedule takes priority over ours.

There are companies that actually take professionalism seriously and deserve our business. Even family-owned businesses need to hold each other accountable. Shame on this company for being so irresponsible and inconsiderate.

This company delivers top-notch service and does it on time. Their tech, Hamlet, is exceptional - like having an expert doctor for your HVAC needs. He even checked in the next morning to ensure everything was satisfactory. The office team, particularly Marina, is a pleasure to deal with. Outstanding experience, would highly recommend.

Great job! They handled our AC replacement efficiently through a home warranty program, keeping costs super low. Excellent communication throughout the process, very satisfied with their work and would highly recommend them.

I hired Comfort Zone to install a new HVAC system in my home, which cost $23,000. The Goodman system they installed is extremely loud and freezes up after just an hour of use.

When I reported the issue, Hamlet claimed everything was fine with the system and installation, but told me I needed new ducts for an additional $6,000. It's surprising I wasn't informed about this extra cost when they first came out to bid the job.

A second contractor evaluated my work and said the installation was subpar, but that my ducts were okay. Apparently, Comfort Zone didn't install a filter because the coil they put in was too big for my system.

I've tried calling Hamlet multiple times, but he's ignored me. I'm extremely dissatisfied with this company and wouldn't recommend them to anyone. Their lack of accountability is appalling, and I would never work with them again.

Had a decent experience with this company. Started off well with Marina at the office, but they struggled to get on top of the AC issue right away. Hugo eventually resolved the problem, and now it's working great. Appreciate the help.

My AC gave out yesterday and a technician from Hamlet arrived to fix it. Unfortunately, it was beyond repair and they replaced the unit on the spot. David and the team were incredibly efficient - had it up and running in just three hours. I'm thoroughly impressed with their professionalism, integrity, and friendly demeanor. They're my go-to heating and air company now.

Thanks for fixing my air con quickly and professionally. The technicians arrived promptly, diagnosed the problem, and replaced the faulty part in record time - had it up and running within 30 minutes. Great job by Marina too, who provided top-notch support over the phone. I'll be recommending this service to anyone who needs it.

I've had this company visit my home nine times to fix my central heating system. The first few visits were a waste of time - they'd come out, make some temporary fixes that would only last for a day or two, and then leave. It wasn't until Alex, the owner, showed up that I found out there was a more serious problem: a carbon dioxide leak requiring a new system.

What really took the cake was when I asked Alex how his team didn't catch the issue sooner. His response? "I don't know." That was it. No explanation, no apology - just a shrug and a lack of concern for my safety. To me, that's unacceptable. It feels like this company is more interested in making money off customers than actually helping them.

The contractors they sent out didn't speak much English, which made communication a nightmare. Their customer service was subpar at best.

In contrast, I recently got a second opinion from JW plumbing and they were excellent. They actually listened to my concerns and figured out what was wrong with my system.

I recently had a fantastic experience with Comfort Zone after my air conditioning unit stopped working. I was able to reach out to them via text message, which they responded to promptly. A technician arrived quickly to diagnose the issue and fixed it the following day. The service was top-notch, with friendly and efficient staff. I'm extremely grateful to have my AC restored during this scorching heat – thanks again, Comfort Zone!

Had an urgent water heater issue. Technician arrived quickly and got the job done efficiently.

The entire process from initial scheduling to completion of the work went without a hitch. Staff were pleasant, and the tech was extremely knowledgeable.

The technician identified the problem promptly and got my air con up and running instantly - top-notch service.

The technician showed up right on schedule, was friendly, and got the job done quickly. Overall, a top-notch AC repair experience.