Plumbing reviews in Granada Hills, California

4.8 based on 266 reviews Back to the listing
    5

    A ruder hero plumbing and air conditioner representative that came to mind home. I am performed with the service. We're very professional well-dressed. That's very helpful.I highly recommend this company.

    5

    Joe was excelllent. Did the job professionally and informed me every step of the way. Was very knowledge of what the issue was. He had time and went over to fix the problem with no issues.

    5

    Despite a few delays getting someone out to our home, which I would expect to some degree given the unknown when dealing with clogged drains, the technician - Jonathan Trejo - was thorough and quite determined to get our drains cleared. In the end he was able to get 2 out of 3 cleared with the 3rd being insanely stubborn and clogged beyond the scope of what he was doing (my bad for ignoring it) without taking much more drastic measures (like hydro-jetting). But if I do decide to go that route, I will def be calling Jonathan and the folks at Rooter Hero!

    5

    Great service.
    Loved that you provide a camera shot to show where the problem is in the pipe. Very thorough service. Adam and his assistant were on time and very professional.
    Highly recommend.

    1

    Called them for a simple main line clog, told them several times main line is clogged just please snake the main line from a very easy access area on the side of the house.i was under the impression I was only getting charged $77. Technician came in, saw the problem and said I need to run a camera so they knew where the problem was, I told them clearly it's a main line clog but they didn't believe me. After running a camera they came to the conclusion that it's a main line clog, of course. They finally ran the snake and unclogging the main line. To top it all off they gave me a bill for $360.00 because they had to run a camera, very unprofessional

    5

    Tanner, Gabriel, and Rooter Hero did a very impressive plumbing job at my home. They were prompt, courteous, knowledgeable, and performed a neat and clean job. Rooter Hero is well-organized and responsive to our needs.

    5

    I want to thank Richard Drury for an excellent job on our plumbing project today. He has done previous work for us last year and he is very personable and professional. We will continue to call on Rooter Hero for our future needs and projects we need done around our home.
    Thank you !

    5

    Tony A was incredible at assessing the situation and giving me his honest opinion with multiple options. he also didn’t guilt me into jumping into the thousands of dollars of non urgent repairs that are ultimately needed but not at the moment. will definitely make me come back to him once I am ready to commit to those larger repairs for my home.

    5

    Tony was up front on the process and allowed me to know and feel secure that everything is taken care of. He is also a very detail oriented engineer and hope to do more business with him again in the near future.

    5

    Jay the technician had an outstanding knowledge of plumbing and knew where the problem was coming from. Great diagnosis and advice on what to do next. We got the best rates and expected rates for the upcoming job. Thanks Jay and rooter heros, keep up your good work.

    5

    This is my second time using Roto Hero with the hero Travis and it couldn’t have gone smoother. Came out same day and fixed the clog quickly. The price they quote is the price you pay and it’s so refreshing to have an honest company!

    5

    I called Rooter Hero to help with a clogged toilet backing up into my shower. Tony was great. He explained every step of the process and showed me the problems in my drainage pipes. He pointed out a few mistakes (one of which was missed in the inspection when I purchased my hose a few years ago) that are not up to code. He was friendly and professional. Also, he was prompt and friendly which was pleasant.

    5

    Gabe was incredible showed up early worked quickly was extremely clean and was way cheaper than expected. So polite. He is my new plumber and as a Realtor I am completely confident recommending him to my clients. He is also a young honest family man. Use him ask for Gabe

    5

    Gabriel was very helpful both with what he could do, walking through the process & what to expect when he was finished. Gave me price of job, & explained what to be aware of in case there is similar issue in future. I would definitely use Rooter Hero again. Especially like the "no charge" for inspection and estimate!

    5

    Very impressed with Travis. If I could add more stars, I would happily do so. Young man was professional and very polite. Travis answered all of my questions patiently and explained things I didn't understand. Definitely recommend.

    5

    Joseph is hands-down the best plumber I’ve ever worked with! When my kitchen sink got completely clogged, he was quick to respond and arrived right on time. Not only was he professional and efficient, but he also took the time to explain the problem and what needed to be done to fix it.

    Within no time, my sink was running perfectly again! I also appreciated how clean he left the workspace—no mess, no stress. If you’re looking for a skilled, reliable plumber who truly knows what he’s doing, Joseph is your guy. Highly recommend!

    4

    Jay is very good at what he does. Very personable. This company does not negotiate its price for a job. The negotiation is over the scope of the job. But this scope does not really change the quoted price which is set by the "home office." I believe he is not empowered to change prices. The companies work is excellent. But l do not have great expertise in this specialty, plumbing. They kept their work area, after each day, neat and orderly. Overall a 4 plus for this company.
    Allan

    5

    We had a few different plumbers come by. Ivan was definitely the best! He was really nice, explained everything very well, gave us a great price, and got everything done right away. We are extremely appreciative and highly recommend him/Rooter Hero!

    5

    I was very impressed with Travis, an employee of Rooter Hero Plumbing. He arrived promptly, conducted himself in a professional manner, and demonstrated a high level of expertise. He quickly identified the sewer problem and efficiently resolved it. The entire process was hassle-free, and his proficiency was evident. Notably, the cost of the service, which included a video inspection of my pipes, was only $77.00.

    I highly recommend their services to anyone in need of plumbing assistance.

    5

    Our technician Jay came to help us with our clogged kitchen drain. He was extremely knowledgeable and helped unclog the terribly clogged drain within minutes. 10/10 would recommend

    5

    For me to take the time to post a review for a business or service means it was either so fantastic I have to tell people, or so horrific I have to warn folks. Rooter Hero is definitely the former.

    First, the office staff has great communication. I knew exactly when the tech would show up, and he was right on time. There was no charge to make a house call to diagnose the problem.

    Paul was friendly and very capable. He explained what he would do, and exactly how much it would cost. The $59 diagnosis included him attempting to fix the problem.

    I got quotes of $90 - $150 just to come look. Paul managed to fix the problem, so my repair was only $59!

    I just moved to town and have already found the best plumber. They could have gouged me, but instead took such good care of me I was inspired to write them a positive review.

    Bravo Paul and Rooter Hero! AAA+++