Constraction reviews in Laguna Hills, California

Está muy bien servicemaster Buenos trabajos asen

Great job!

It's grrrrrrreat👍

Alex, Bill and the crew did a great job with the work related to my insurance claim! Dan

Alex, Joey, and Mike were absolutely amazing through our kitchen reconstruction after we had some flooding, they were so kind and helpful through the process and truly went above and beyond what was expected! We cannot say thank you enough to this team for the amazing services we needed! Thank you guys!!!

They were in Irvine today on Santa Clara and they were throwing junk all across the side walk while I tried to walk by.. one guy just missed hitting me and another guy ran into me ..
These workers need a serious talking to and they give your company a bad name.

(wish I could give negative stars!!)
I am gobsmacked that, mathew bailey, the owner of servicemaster advanced restoration southern California treated me with such a lack of professionalism and tack that HE, and he alone, would be the reason NOT to hire this company.
due to a conundrum with my insurance company, there was a delay in payment for an open invoice. suffice to say: I kept this company abreast of any waiting period in payment. the accountant understood. then here comes mathew bailey on his broomstick. mathew. with his high ego, bullying, threats and- trying to coerse me to pay my bill immediately he threatened me with attorneys and a lien on my home) if I 'didn't pay or else'. mathew was unable to hold an adult conversation. he kept on interupting me, talking above me. hard to deal with that type of person trying to 'work' with him. he spoke 'down to me' as if I was a child. I am not sure who taught him how to treat people this way! this isn't how one does business. returning emails was another issue. he makes written threats and doesn't respond to replies.... his name calling, bullying, threats, incompetence as a leader/manager/owner leaves much to be desired. quite the dissapointment. I can only hope that I will be the last customer to be treated this way..... no customer service skills does not a manager/owner make. Mathew needs to grab himself by the suspenders, grow up and treat people in the manner in which he would like to be treated. it is a choice he must make. or not.

I have had this ServiceMaster team working on my water damage for over 4 months now. The initial team that did the remediation and tear out was good, the repair and reconstruction has been an absolute nightmare. From teams that don't show up when they are supposed to, to dumping drywall mud on the plants in my patio, it has been a horrible experience.

Cassandra was very helpful in helping me through this process. The mitigation was professionally completed. Alex and the team were extremely helpful in dealing with the insurance adjuster and in working with me to finalize everything to see the project to the end

This business was recommended by my insurance company. They came quickly to assess the A/C damage to our house, accurately diagnosed the problem and started work right away. From the work they did, the repairs were done very well.
However, they did not complete repairing the damage. Furthermore, they refused to complete the repairs to the outside of the house. If you have damage to the outside of your house, I would not recommend this business.

We had a flood in our master bath and bedroom and all of the moving parts to put us back together again were VERY confusing - water remediation, asbestos, testing, demolition, etc. When Alex reached out to us, he was like a breath of fresh air. He patiently explained the process and the various steps, the relationships between our insurance company, a third-party and the companies actually doing the advance work. It was extremely helpful and took a LOT of stress out of the equation. Once his company started work, the communication level was fantastic and the crew they sent out was professional and did great work. Our bathroom and bedroom are almost back to their original state and we couldn’t be more pleased. Alex has been a stand-out in our journey; very professional, communicates well and very friendly. Thank you very much!

I am very happy with the excellent service we received from ServiceMaster Advanced Restoration. They were very professional, skilled, efficient and competent. I would highly recommend them to my family and friends.

My insurance found this company and I have had nothing but issues since day one with them. My water heater ruptured the day before Thanksgiving causing a massive amount of water damage. It took two weeks before they even came out to begin the process for the water mitigation. The crew had zero regard for my personal property and had zero organization skills. I still have my bathroom scattered out through out my home because they removed something then set them in the other room, hallway or garage. They started putting light bulbs and parts inside my personal boxes in the garage that have metal fabrication tools in it. I asked to have the dryer covered before moving as it was a couple month old with no scratches. They not only didn't cover it they thought it would be a great idea to pile some metal bits and screws and what not on top of the brand new washer scratching it to hell. Welp after water mitigation was done a few weeks later they decided that it was an awesome idea to remove all the plastic (the only thing between the inside of my home and the freezing garage). They then proceeded to leave after removing the plastic, didn't put any of the doors back on or attempt any weather proofing and their reasoning was that the wall has a huge hole so no point. They were in a hurry to get to lunch(which they stated to me) so they didn't care to put the doors back on or assist me with any of them, mind you this was in December. Now I can stand in my hallway and see the neighbors if I have the garage door open. It is now February and they have since attempted to weather proof the walls, finish the reconstruction or anything. They took my money though no questions asked, well that is until I got on the phone with Garin the owner. I talked to him at the beginning of the process and expressed my worries going in and he reassured me not to worry that he will do right by me. I called yesterday because one of the lines that his contractor fitted started leaking, and when I mentioned that he gave me his word he flipped into a completely different person. Raised his voice, cut me off, wouldn't let me speak, cussing and just completely unprofessional all because I brought up him giving me his word. Imagine that you as a homeowner dealing with a freezing house, high gas bill and no hot water for months to be blown up on by the supposed owner of the company for mentioning him giving me his word. I have since cut ties with this company and will not tolerate being cussed at by someone who is supposed to be doing work on my home. Also since then because of the wonderful lack of walls during the coldest months of the year my gas bill has been an extra $300+ a month and they had no sense of urgency to get my home back together. I hate writing reviews especially negative ones. You don't just forget or disregard a customer because you're short staffed, you should have passed on the job if the staffing and or distance was an issue. But you'd rather collect the money and make the customer sit on their hands till you can find some people to do the job. I wish folks took more pride in their work these days. They seemed liked very nice and genuine folks too which is a shame it was all just a front to make the customers feel comfortable, they don't actually stand by their word..

Found through Allstate. We had water damage due to AC leak. Service master’s work has been professional and reasonable. Timely response and satisfied result. All workers seem to be well experienced. Special thanks to Casandra and Eileen. Great communication.

Good Jobs

It is a great company

RJH did an excellent job on our very large backyard remodel! 1st class service and quality! Would definitely recommend RJH!!

My experience with RJH Construction was outstanding. His innovated ideas really make for an incredible finished product.

I’m always gun shy when dealing with contractors… broken promises and unreliable is normally the rule but RJH was the exception.

They were on time, reliable and finished the job when they said they would.

Having strangers in and out of your house for 10 weeks isn’t ideal but the RJH team were always respectful and well mannered.

Thank you, Rich.

Happy Customer

RJH has done substantial work on 2 of our homes. There is a reason they were commissioned for the second home. They did such a great job on the first one we needed them for the second. Their attention to detail is second to none and any problems we had along the way were addressed and fixed to our satisfaction promptly. RJH has incredible knowledge on both interior and exterior of your property. I can't say enough good things about RJH and they are a must for your next home remodel.

RJH construction re-designed and refurbished the kitchen, sitting room, bar area, and staircase in our home. They did a great job. Always on time with high quality workmanship and results. We could not be happier. Our home is now much more modern, attractive and efficient. Thanks so much.
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