Kitchen Fantastic

We hired Kitchen Fantastic for a major home renovation including kitchen remodeling, bathroom remodeling, whole-house painting, replacing ceiling lights, and installing brand-new appliances purchased through them. Unfortunately, the overall experience was very disappointing.
The finishing quality throughout the project was very poor and many items were left incomplete. Several cabinets were not fitted correctly. In addition, all the doors in the house (bathroom doors, bedroom doors, etc.) were painted with what appears to be regular paint, and the paint has already started peeling.
The whole-house painting also had several finishing issues.
The electrical finishing is also substandard. Many wall plates have visible gaps and look poorly installed.
All the kitchen appliances were brand new and purchased through them as part of the remodeling project. While they were working on site, there was an issue with the stove they had just installed, but instead of resolving it they asked me to contact Thermador myself, even though it had just been installed by them.
The bathroom remodel also has problems — water is coming out where it shouldn’t.
In addition, they replaced all the ceiling lights in the house claiming the new lights were the “best option.” However, after installation the lights started flickering and malfunctioning. Later they told us the lights were not compatible with the smart switches we already had. When I asked why they installed incompatible lights in the first place, there was no clear answer.
One important lesson from this experience: before signing the contract, make sure every single detail is clearly written in the contract. The design team tends to rush you to sign by saying everything is included, but once the actual crew starts the work, many things suddenly become “not specified in the contract” and are treated as extra charges.
Overall, the workmanship, attention to detail, and accountability were very disappointing. I strongly recommend others review contracts carefully and consider other options before choosing this contractor.

Small it took 7 weeks

Gorgeous new showroom!