Kitchen Remodeler reviews in Livermore, California

We hired Kitchen Fantastic for a major home renovation including kitchen remodeling, bathroom remodeling, whole-house painting, replacing ceiling lights, and installing brand-new appliances purchased through them. Unfortunately, the overall experience was very disappointing.
The finishing quality throughout the project was very poor and many items were left incomplete. Several cabinets were not fitted correctly. In addition, all the doors in the house (bathroom doors, bedroom doors, etc.) were painted with what appears to be regular paint, and the paint has already started peeling.
The whole-house painting also had several finishing issues.
The electrical finishing is also substandard. Many wall plates have visible gaps and look poorly installed.
All the kitchen appliances were brand new and purchased through them as part of the remodeling project. While they were working on site, there was an issue with the stove they had just installed, but instead of resolving it they asked me to contact Thermador myself, even though it had just been installed by them.
The bathroom remodel also has problems — water is coming out where it shouldn’t.
In addition, they replaced all the ceiling lights in the house claiming the new lights were the “best option.” However, after installation the lights started flickering and malfunctioning. Later they told us the lights were not compatible with the smart switches we already had. When I asked why they installed incompatible lights in the first place, there was no clear answer.
One important lesson from this experience: before signing the contract, make sure every single detail is clearly written in the contract. The design team tends to rush you to sign by saying everything is included, but once the actual crew starts the work, many things suddenly become “not specified in the contract” and are treated as extra charges.
Overall, the workmanship, attention to detail, and accountability were very disappointing. I strongly recommend others review contracts carefully and consider other options before choosing this contractor.

Small it took 7 weeks

Gorgeous new showroom!

Lousy customer service after the job was completed cant even get a manuel for the fridge the desinger straight out of high school buyers beware! Over priced

I really liked the outcome and everyone was very nice and respectful.Also the workers were amazing I definitely recommend.

Couldn’t recommend Kitchen Fantastic more. They did an amazing job on our remodel. I highly recommend getting a quote.

Overall great experience, the staff are very knowledgeable and helpful. They kept my appliance for months while my kitchen was getting ready. Highly recommend them.

Kitchen Fantastic has been so easy to work with. They kept us in the loop every step of the way during our remodel. Thank you Kitchen Fantastic for being on the ball!

Luis is a professional and aims to please. I absolutely love my kitchen and every guest who enter my home love it as well. Extremely satisfied and look forward to creating beautiful moments and dishes in my dream kitchen.

we honestly planned on purchasing our cabinets and new appliances for our recent remodel of the kitchen from kitchen fantastic. Had it not been for the absolute unprofessional and completely racist comments that we had to endure from one of the representatives by the name of Ronn today, we probably would have given them our business. When Ronn came by our home today to get measurements, not only did he insinuate that we were unable to speak in English and kept trying to use my children to translate when we were clearly able to speak english but also insinuated that our independent contractor, whom is a family friend of ours, was unable to speak English and understand the rude and unprofessional conversation Ronn was having. Because we told him we were content with using an independent contractor, Ronn believed that we were looking for cheaper options despite us multiple times telling him we are looking for higher quality value for our cabinets and appliances. He kept insisting in our conversation that if we were looking for cheap items then we should just go get "chinese" cabinets from Home Depot. I understand that they are running a business and they do want to show us that they can compete with other contractors, but surely it does not have to be done in a manner where you treat others beneath you when they're standing right in front of you. I really do hope that whoever is the owner of kitchen fantastic does take into consideration the type of people they hire to work with their clients especially in a climate like this where racially charged comments are not tolerated.

Kitchen Fantastic was hired by our landlady to redo our kitchen and the walls of our living room, family room, and laundry room which had been damaged by a broken water line. The supervisor of this project came TWICE, at the beginning of the project and for the rough inspection. Workers came a maximum of two days per week for six weeks, showed up around noon and left at 5 pm with two exceptions, when one worker came at 7:30 am and worked until 5:30 pm. The workers frequently did not know the details of what they needed to do. Also, their work was sloppy and incomplete. We had to make many requests to get things done correctly. What saved this job from disaster and poor workmanship was my husband, who happens to be a construction superintendent, knows how to build, and ensured that things were completed and done correctly. I would strongly recommend that you look elsewhere.

I had Kitchen Fantastic remodel my kitchen from ceiling to floor. John Lupo asked me what I wanted and then Bryce the designer went to work on his laptop and everything I didn't know I wanted came to life in just that one meeting. You will never find a better company or crew to do any remodel for you. I was told it would take 3 weeks to complete and it was completed in just 10 working days. Luis and his crew were so nice and wonderful to work with. My husband didn't believe it could be done that fast but now is also so amazed and in love with the finished product. We will be contacting them when we are ready to do our master bath. Great job guys!!!!!!

We Love Love our kitchen. Everything turned out wonderful. Best experience we’ve ever had. Thanks to Ron he made our life so much easier. And enjoyed our journey. I recommend Kitchen Fantastic to anyone. Who wants a Beautiful Kitchen.

Awesome staff, trustworthy , great ideas and suggestions.
Kitchen fantastic is the one stop shop from flooring, cabinets, countertops , demo, no middle person to have to schedule. They come in start and finish the job in a timely manner. I would hire again! I love my new kitchen and bath!!

We are really happy with our experience with kitchen fantastic and everyone who helped us there. We are doing a complete remodel of our kitchen and a friend highly recommended kitchen fantastic. We went with their in stock cabinet line which was so awesome that they are all wood, dovetail drawers, soft close cabinets and they got us our cabinets so fast-within two weeks of the order!! And the price was great. We even did two colors and they were able to accommodate that. That was appreciated especially since we had called other places and due to the pandemic were going to have to wait months and months in some cases. They came out to look at our space and help answer questions about our design which was helpful. Spencer helped us and is always very fast in getting back to us and getting us what we need which we appreciated because we would get our questions answered in a timely manner. He also helped us pick out the hardware which was great. Delivery is always on time, professional and nice. They have wonderful customer service and you feel they genuinely care about your project and want you to be happy. Our kitchen is coming along beautifully. We have received so many compliments on the quality and look of the cabinets. They are really beautiful and we are happy that we went with kitchen fantastic!! We highly recommend them!

The kitchen really is the heart of the home and I am pleased to say that I had an amazing experience with Kitchen Fantastic for the remodel of my kitchen.

I am so excited to host some friends and family over now.

If you are looking to add a new life to your home and kitchen, I couldn’t recommend Kitchen Fantastic enough.

Also want to give Ashton a huge thank you for helping me through the entire process and making it painless.

Give them a call!

I had kitchen fantastic out as things started to open back up, with how much I was using my kitchen I never realized how much I needed an upgrade. I had Ashton and Bryce and they gave me an estimate and design right there on the spot I was blown away to say the least. I did my due diligence and got a few more bids and kitchen fantastic was not the cheapest. They were definitely not the most expensive! I decided to move forward with them, we had some bumps in the road but Ricardo really did an amazing job on the finished product. Overall for my remodel it took about 5 weeks. Thank you kitchen fantastic for all the help I am loving my new kitchen!

It was the time to have my kitchen remodel. After getting a few estimates, I decided on Kitchen Fantastic. They were not only the most reasonable, but I really liked the ideas from John Lupo the owner, who came to my home for the consultation, ideas, and the estimate. John is also a certified designer, and has been in this business for over 20 years.

Ashton, the project manager, was with me every step of the way during my remodel, answering all questions and addressing my concerns. I wound up going to their showroom three times going over different patterns and ideas. A kitchen remodel is a big step and their ideas were very helpful. Once the project began, the full tear out and completion was done in about three weeks. Ashton was my “Rock of Gibraltar.” He always answered my texts in a timely manner, handled all my concerns and was very patient with me. He is a gem!

Their construction crew is great, and comprised of very highly skilled workers. I LOVE my new kitchen!

We have done 3 different projects with them and also purchased our appliances. Super happy with the results, ideas, and quality.

We had a complete kitchen and bathroom remodel, along with a bar installation, new ceiling lights and paint. The end product is lovely, looks great! Ashton Ohelo was great to work with…professional, helpful and responsive. So was Evan with appliances. All the subs were pleasant, neat and good. We had occasional scheduling snafus, but all in all, a very pleasurable experience. We love our kitchen and bathroom!

I called Kitchen Fantastic 4 weeks ago to get an estimate for a light kitchen remodel (a countertop replacement and backsplash) and the job is already complete. The crew did an amazing job, were very professional, and left the house clean at the end of each work day. While it wasn't a large job, Ashton was eager to work with me and get the job going. Ashton was also very quick to respond to questions, replying to my texts almost immediately. We had some older plumbing under our sink, so when the plumbing was removed, it created a slow leak. Once I discovered the leak, I let Ashton know and he sent someone over within a couple of hours to fix it. I could have put a bowl under it and wait for the new sink to be installed, but they wanted to address the problem immediately. Such great customer service!!! I would highly recommend Kitchen Fantastic!! We were so happy with the work that we want to use them in the future for a much larger bathroom remodel. #inlovewithmykitchen!