Chimney reviews in Los Angeles, California

I recently hired The Chimney Guy for a chimney inspection on a new home I’m purchasing. He was professional, thorough, and punctual. When there was a pricing confusion, he handled it courteously and negotiated a better price for both of us and apologized for the confusion and agreed to communicate more effectively in the future. I highly recommended for reliable, fair service and will be using The Chimney Guy in the future if any issues should arise.

Louis, showed up early!!! A rarity for a contractor.. He was professional, courteous and very down to earth… I would highly recommend him to anyone….

John at The Chimney Guy was very professional, thorough and knowledgeable. He checked the fireplace, the chimney, performed some repairs, cleaned everything and organized the logs. Everything was done for a fair price. I will definitely use this company for maintenance and refer them to my friends.

Very caring and high quality service and workmanship!

Reliable, great work and competitive prices. Highly recommend.

I don’t recommend using their service. They came in and wasted my time. They couldn’t even find the problem let alone fix it.

Great honest service!

Bart was fantastic, truly care about his projects. I have worked with them for years and always do a great job.

Friendly and professional. As always

They will take care of you!

Excellent service at a reasonable price. Repaired my fireplace and their senior inspector came back couple weeks later to make sure the work was done right... which it was.

John was great and extremely knowledgeable!

I highly recommend this company Special thanks to John finishing the job in couple of hours.

John was amazing! He was meticulous about making sure the fireplace was up to standard and safe. Above and beyond. Very conscientious and courteous, left clean and tidy, and worked so hard to make sure we had a working fireplace when he left! This man knows his stuff! Thanks John!

Thorough, timely, kind and professional. Was a joy working with you. Thank you!

The Chimney Guy provided excellent fast service with high quality! They saved me as I’m a realtor and needed a quick inspection. I will highly recommend and use them again! Thank you so much Chimney Guy! And Bart was fantastic, professional and very knowledgeable!

Had The Chimney Guy inspect a gas fireplace on a home we were buying... CG inspector had a look and sent a review saying the fireplace needed a little over $400 in general updates like sealing the firebox, expanding tile to the hearth etc.

We moved in a month later and have never been able to get the fireplace to work... had another company come out to inspect and they said the electronics, valve and pilot assembly are shot- which are $1,800 to replace and not mentioned at all in the Chimney Guy's inspection report.

I asked CG to refund their inspection fee, as they missed these major components' poor condition, but they said "no, the inspection was thorough and proper". Imagine failing to notice very expensive parts of a gas fireplace are going bad and then trying to pass off your incompetent review as "proper"...

The Chimney Guy properly sucks, they don't stand behind their work. Don't waste your money on this business.

Wonderful people and company to work with. Highly recommend.

Eddie T did an inspection on our chimney for the buyer of the property when we were in escrow selling our house. His report stated the following:

"the only solution I see is to demo the chimney down to the ground, remove the existing foundation for the chimney, and then pour a new foundation and install either a new masonry base, new firebox, new smoke chamber and then follow the LA plans above that with metal flue and metal framing, etc., OR one installs a prefab fireplace and prefab pipes inside a chase enclosure. Or one removes the chimney completely and doesn't replace it with a new system, ending up with no fireplace."

The buyer ended up backing out of the sale after using that report along with some other shady reports to try to knock $200,000 off of the agreed purchase price. We did not believe the report so had a different chimney inspection done on our own. The outcome was a recommendation to fix a small crack and clean the chimney. Total price $300

Since then we have had another buyer go into escrow who hired a different company to do an inspection on the house and the chimney inspection came through with flying colors, no problems at all.

Two different Inspections post "The Chimney Guy" came back with no issues. My son had been living in the house for several years and had no issues with the fire place. The neighbor said the owners before that made a fire almost every night for 10 years, no problems.

DON'T TRUST THIS COMPANY. In my opinion "The Chimney Guy" (Eddie T) either made up work to try to make more money OR was paid off by the buyer to give a bad report so that she could try to get the price down drastically. I have never heard of that before but have since been told by multiple contractors that it is a common occurrence. (being offered money to give a bad report)

Brian

As a seasoned real estate agent with a track record of managing and selling 1.5 billion USD, I have encountered various service providers. However, my recent experience with the Chimney Guy has been nothing short of exceptional. The technician, Louis Coates conducted the most thorough fireplace inspection I have ever witnessed. His attention to detail was impeccable, and he meticulously evaluated every aspect of the fireplace. What truly set him apart was his ability to explain the information in a clear and comprehensive manner. He patiently walked us through his findings, providing insights and recommendations with utmost professionalism. His commitment to delivering top-notch service is evident, and it is clear that he takes great pride in his work. Based on my experience, I wholeheartedly recommend the Chimney Guy to anyone in need of fireplace inspection services. Without a doubt, we will be utilizing his services again in the future. Thank you, Chimney Guy, for your outstanding workmanship and unparalleled service!

Very satisfied. The chimney guy was great and very friendly.🎈🎈🎈😁