All reviews for Thomas Brothers Heating & Air Conditioning

My AC was only blowing warm air, which is tough during the summer, so I scheduled a service request through my home warranty. I got a call a few hours later to set up an appointment for the next day. Brandon came out, quickly figured out the problem, and had my AC running cold again in about 30 minutes. He was very professional and did a great job. I would definitely recommend this service to anyone who needs help with their HVAC system!

I’m not usually impressed, but my experience with Grant was outstanding. Our furnace stopped working, and he came out to our home in Moreno Valley for an after-hours service call. Grant quickly found that a previous technician had installed the wrong part, which ended up causing the fan motor to wear out and start leaking oil. He didn’t stop there—he also noticed we were having issues with low airflow. After a thorough inspection, Grant discovered that the electrician who originally wired the furnace had accidentally disabled the variable speed feature on the air handler, which explained the poor airflow. The attention to detail and commitment to solving all our furnace problems really stood out. I highly recommend their service for anyone needing furnace repair or maintenance.

I found Thomas Brothers Heating & Air Conditioning through my home warranty company and have been really happy with every visit, from regular heater checkups to small repairs, and most recently, a complete heater replacement. when my old heater stopped working, david checked my home and ductwork and offered me three good choices for a new unit. my new heating system gives much better warmth and air flow throughout my house, especially in a family room that used to feel cold. the new outside unit is much quieter than before. i also got a smart thermostat and a humidifier, which i love. everyone has made it easy to talk to them by phone or text and they always reply quickly. i always felt like my business really mattered to them.

I hired an HVAC company in Moreno Valley to replace an old furnace, repair and seal some ductwork, and install a new mini split system. Tanner and the team were very friendly, professional, and explained everything clearly. The quoting and scheduling were straightforward and accurate, the job was finished on time, and they left the area clean. All the HVAC equipment works perfectly. When there was a small issue with the furnace settings, the crew even came out during a snowstorm to make sure everything was working right. This was one of the best contractor experiences I’ve ever had. I highly recommend them!

our heater was almost 20 years old and finally stopped working a couple weeks ago. we knew it was time to get it replaced, so we got several quotes. thomas brothers heating & air conditioning was recommended by a few neighbors. they also had the best equipment choices among three companies and gave us the lowest price. grant and tanner were both very friendly and professional. grant explained all the heater options in detail, which made us feel confident with our choice. tanner handled most of the installation and made sure everything looked great and was super tidy. they were both very careful and clearly cared about their work. they kept me updated throughout the whole heater installation and didn’t take any shortcuts. i am 100% happy with the service from beginning to end. i would recommend them to anyone needing heater repair or replacement!

I highly recommend their heater repair service. I called to set up an appointment, and just like they promised, they showed up the next day in Moreno Valley. The heater repair was done quickly, and they made sure to leave everything neat and tidy. They even cleaned up some leaves around the area at no extra charge. Their prices are very fair too. If you speak only Spanish, that’s not a problem—they can help in Spanish as well. The technician, David, showed real dedication, working hard even when it was extremely hot outside. I offered for them to come back when it was cooler, but David was very polite and insisted on finishing the repair the right way without cutting corners. I’ve stuck with their heater repair services for years because of this kind of excellent service. I feel much better now that my heater is working perfectly again.

Brandon and Grant came out to Moreno Valley to remove our old heat pump and install a new ductless heat pump system. They worked quickly and efficiently, kept everything tidy, and were very friendly throughout the whole process. It was great having them handle our HVAC installation—they made everything easy and comfortable for us. Later, David visited to help us troubleshoot some system errors. He patiently explained that it was just a user error, then gave us a thorough walkthrough of how to use our new system, including all the features with the wifi and smart home setup. The service we received was outstanding, and we would definitely call them again for any HVAC needs.

If you need AC repair or related services, this is the team you should call first. We’ve used their services for years, and they always treat our home with care, just like it was their own. Brandon and the office staff are outstanding—always professional, friendly, and reliable. The technicians are skilled and pay attention to every detail. We’ve had them out for routine AC maintenance, a gas furnace replacement, and even installed two heat pumps. Every time, they have been respectful, quick to respond, affordable, and finished the work on time. We highly recommend them to anyone looking for quality AC repair and service.

I had a new furnace installed at my home in Moreno Valley. The team did a fantastic job! They took out the old furnace and finished the whole installation quickly, in just two days. Grant and the crew were careful and paid attention to every detail. When they were done, they made sure everything was clean and tidy, so I didn’t have any mess to worry about. They also checked in with me several times to see if I needed anything else. I highly recommend them for anyone looking for reliable and efficient furnace repair or installation at a good price.

Absolutely fantastic service! We needed to replace our old AC system in Moreno Valley, and Tanner worked with us to find the best option that fit our budget. Grant and David showed up right on time to handle the installation, and they were very professional and knew exactly what they were doing. They explained the whole process from start to finish and made sure to answer any questions I had before getting started. They put down tarps to protect our floors, and while Grant worked outside, David took care of things inside. Our old AC unit was really outdated, but Grant and David handled the removal and installation without any trouble. After the job was done, they explained how the new AC system worked and gave us a quick lesson on using the new thermostat. They cleaned everything up so well, you couldn't even tell any work had been done. We’re so happy with our new AC and will definitely recommend this company to our neighbors in Moreno Valley who still have old units!

Two technicians arrived right on time at my home in Moreno Valley to repair my furnace early in the morning. My old furnace wasn't heating properly, but they quickly diagnosed the problem and replaced it with a new energy-efficient model. They removed the old furnace, installed the new one, and had everything finished by noon. The work area was cleaned up carefully and looked great. I’m very happy with how efficient and professional they were. The attention to detail and quality of service really stood out.

Awesome people and excellent service at a great price! I needed my entire furnace system replaced, and it was a tough job since the furnace is in the crawl space and it was really hot in Moreno Valley. The crew worked hard and clearly knew what they were doing. Another company wouldn’t even give me an estimate because it was too difficult, but Thomas Brothers Heating & Air Conditioning jumped right in and handled everything with no issues. Just two days later, my family was relaxing in a comfortable, warm home again. Grant and the whole team made the process easy and stress-free.

David and Tanner were fantastic technicians! My heater stopped working, and I was able to get same-day help after speaking with the friendly service desk person on the phone. She made sure they could assist me and asked all the right questions about my heating issue. I got a time window for the visit and even received a text with a photo, so I knew who would be coming. David and Tanner showed up right on time and were very pleasant during the whole heater repair process. They answered all my questions and explained everything clearly, which was great for me as a first-time homeowner. David also shared useful information about my heater and gave tips on how to keep it running smoothly. I would definitely recommend their heater repair services and would call them again if I need help in the future.

After getting several estimates for a new furnace, we chose Thomas Brothers Heating & Air Conditioning. Their quote was detailed and easy to understand. David, who handled our estimate, is an experienced HVAC technician and took the time to explain the furnace options and what would happen during the installation. The installation team arrived on time, worked efficiently, and treated our home with respect. Scheduling and payment were both simple and stress-free. Their annual maintenance plan is very affordable compared to others in the area. It’s clear they care about building long-term relationships with customers. I highly recommend them for any heating and air conditioning services.

We are extremely happy with the service from Thomas Brothers Heating & Air Conditioning. Grant handled the removal of our old ductwork and heater, then installed new, upgraded ducts and a brand new furnace. We appreciated that he was on site to make sure everything with the heater installation went smoothly. From the beginning, his estimates were clear and detailed. He also suggested we make our air intake larger so the new heating system would work better. After the install, it was great that an independent duct test and inspection were done. Our new heating system feels very strong, and best of all, the air in our home is much cleaner now.

i highly recommend this company for heater repair and installation services. our new house needed a heating system, and from the first visit, everything was handled professionally. david came by to talk about our options and gave us a clear estimate. the installation of the heater and ac unit was smooth and efficient—they finished everything in just a few hours and kept us updated throughout the process. the equipment they used is top-notch, and they did not cut any corners. we’re looking forward to having a comfortable home year-round.

our air conditioner stopped working during a really hot day. we called for ac repair after a neighbor recommended this company. they were super helpful and scheduled a visit right away. our ac unit was pretty old, so we understood when brandon suggested it was time for a replacement. brandon was very honest and explained all the different options we had. the team handled the installation quickly and professionally. now our home stays cool and comfortable, and we’re very happy with how everything turned out.

I recently called Thomas Brothers Heating & Air Conditioning for help with my furnace. I spoke with David, who was very friendly and professional. He arrived quickly, even after normal business hours, and made sure our furnace was working properly so we could stay comfortable at home. David explained everything clearly and provided a fair quote for a new system, but there was no pressure to decide right away. When we were ready to move forward, David came out the same day and had our new furnace installed in less than a day. He took the time to show us how to use the thermostat and made sure we understood everything before he left. The price was very reasonable, and the service was excellent from start to finish. I highly recommend them for anyone needing furnace repair or installation. The experience was smooth, fast, and stress-free.

I wanted to take a moment to share my great experience with this heater repair team in Moreno Valley. I recently had a new heating system installed in my cottage, and I am very satisfied with the whole process from start to finish. When I first called, I spoke with Grant, who was very helpful and directed me to David. I also spoke with a friendly lady in the office who made scheduling easy. David came out to my house and spent time explaining all my options. I was a bit unsure about certain aspects of the installation, especially how the supply lines would look. David explained that they could run the lines through the interior of my house, even up to the second floor, so it would look good and work well. He answered all of my emails and questions quickly, and I really appreciated his patience in making sure I was comfortable with everything. I did get another quote from a different company that was slightly cheaper, but their representative wasn’t as creative or responsive as David, so I felt more confident going with this team. Tanner and Grant were the installers who worked on my heater. They arrived on time every day and worked very hard, even when the installation was a bit tricky. Whenever there was a decision to make about the placement of a unit or any other detail, they always checked with me first. After finishing, they showed me how everything worked and made sure to answer all my questions. David and Grant also came by for a final inspection and were just as informative and attentive as before. The office sent me my warranty information and invoice promptly, and all their communication was clear and timely. Overall, I am very impressed with their service and professionalism. The whole team made sure I was happy with my new heating system, and I would definitely recommend them to anyone in need of heater repair or installation in Moreno Valley.

Our heater was over 20 years old and had started leaking, so we decided it was time for a new system. The team did the installation quickly, the price was fair, and the technicians were friendly and professional. After a few days, we noticed the heater was sometimes blowing lukewarm air, so I called for service even though it was a weekend. David came out right away, but by the time he arrived, it was working fine and he couldn't find the problem. When it happened again, Tanner came to take a look. He inspected everything very thoroughly, but the issue wasn’t happening at that moment. Tanner suggested that I contact him as soon as it acted up again so he could check it while it was happening. Later that day, I called Tanner, and he arrived within 20 minutes. He found out that the problem was a faulty part from the factory. He tried his best to repair it, but when that didn’t work, he contacted the manufacturer and got the warranty process started. Even though warranty claims can be tricky, Tanner was persistent and made sure we got a replacement approved. The new part was installed today, and now our heater is working perfectly. I really appreciate Tanner’s great communication and determination to solve our problem quickly. He made the whole experience easy and stress-free. I will definitely call them again for any future heater repairs and would gladly recommend them to anyone who needs heater service. We are very satisfied with our new system!

We had Thomas Brothers Heating & Air Conditioning install a new furnace, heat pump, and ductwork at our old house in Moreno Valley, and were so happy with the service and quality that we called them again when we moved to a new place. It's rare to find such great customer service these days, but this company really stands out. The technicians and the folks in the office are always friendly and ready to help. Brandon made us feel like part of the family, and it’s clear they treat all their customers with care. Anytime we had a question about our furnace or needed something checked, a technician would come out quickly, sometimes within just a few hours. I highly recommend using them for any furnace repair or installation—you won’t be disappointed!