All reviews for Osborne Co

I recently moved into a new home that had a lot of strange plumbing problems from the previous owner's DIY attempts. Faucet handles would spin all the way around, the hot and cold lines were mixed up, and there were other odd plumbing issues. William came out and did a great job fixing everything. He clearly explained what needed to be done, how he would fix it, and how much it would cost. William worked hard and made sure everything was done right and on time. I highly recommend their plumbing services!

We recently moved into our new home in Moreno Valley and found out we had a septic system when all the drains in the house started backing up. We called a local plumbing company and the experience was fantastic. Every time I called, the front desk was friendly and took their time answering all my questions. We needed someone right away, so they arranged for an after-hours visit. Tanner, David, and Grant came out to help us. They were polite, knowledgeable, and very professional. They worked hard to locate our septic tank and pumped it out for us, making sure everything was working before they left. They really went above and beyond. I highly recommend this plumbing team and will definitely call them again for any plumbing needs or septic system maintenance.

Fantastic plumbing service at a fair price! After flushing the upstairs toilet caused water to leak through my living room ceiling, I made an emergency call early in the morning. They gave me clear instructions over the phone to stop the water and had a plumber, William, at my house quickly. He was experienced and quickly figured out the problem—a clogged pipe going out to the main line. They had everything needed to fix the clog and finished the job in just a few hours. Also, be careful with those so-called 'flushable' wipes—they can really block up your pipes!

i called for help with a leaking toilet, and the plumber responded fast, scheduling a visit the very next day. brandon arrived on time and was very professional. he checked the sewer line and made sure the connection to the toilet was secure to stop the leak completely. the installation of the new toilet was done quickly, and he even sealed around the base with caulk for a clean finish. the price was very fair, and the service was excellent. i will definitely reach out to them again if i need any plumbing work in moreno valley. highly recommend their plumbing services—you won’t be disappointed!

we use a lot of hot water, so when both of our water heaters stopped working, we decided to buy two new 50-gallon units. we looked into installation through a big box store, but the national installer wanted at least $2500 since our setup also included a geothermal system and a humidifier connected to the water lines. after searching online, i found a local plumbing company. their quote was much better, just $1300. i spoke with brandon, the service manager, and he came out to give us an estimate. the plumbers arrived on time, put down protective coverings on our carpets and stairs, and acted very professionally. they did a fantastic job with the installation and everything works perfectly. i highly recommend them to anyone needing plumbing work done. it’s great to find a plumbing company that really cares, does quality work, and charges a fair price.

Osborne Co. did an amazing job when my water heater stopped working. Grant answered my call right away and set up the fastest appointment possible. He even arrived 10 minutes early to start replacing the water heater. The whole job was done in just an hour and a half, which was very efficient. Everyone I spoke with was very friendly, and the new installation looks excellent with a great warranty. This was my first plumbing issue since moving, and I’ll definitely call them again for any plumbing needs. I’m so happy to have hot water again!

Absolutely fantastic plumbing service! My heating contractor recommended them when I needed help with a toilet fill line and a shower faucet repair at my home in Moreno Valley. Even though it was a busy Friday night, Brandon made time to come out and fix everything quickly and professionally, and the price was very fair. I’m really grateful for the referral and will definitely call them again. Later, Brandon had to come back because my shower wouldn’t shut off. It turned out the part I bought from the store was defective, but he only charged me a small trip fee for coming out again. Very honest and reliable! Another time, I was out of town on Sunday and my neighbor noticed a leak in my house. She called Brandon, and he stopped by to shut off the water on his way home, then returned the next day to repair the leak. When I got back, the place was spotless—he had cleaned up the wet sheetrock, vacuumed up the water, and even set out fans to help dry things out. Truly amazing! He is now my go-to plumber in Moreno Valley, and I’ll recommend him to everyone!

I contacted a local plumbing company to help my elderly mother with a sudden leak in her home that needed urgent repair. Even though I was far away, their team kept me updated every step of the way and made sure my mother didn’t have to worry. The plumber, David, was not only professional but also very understanding and caring throughout the whole process. In a busy state like California, it’s rare to find a plumbing service that truly cares and communicates so well. I’m very thankful for their quick response and excellent service. If you need reliable and friendly plumbers, I highly recommend them!

Where's the 10-star rating? Osborne Co. definitely deserves it after my recent experience. I had a plumbing emergency in Moreno Valley late in the evening and had to shut off the water to my whole house. I called for help and someone came out within an hour, but they didn’t have the right part for my situation and all the supply stores were already closed. Dispatch was contacted, and luckily Brandon was able to come by with the exact part I needed. He arrived before 8pm, was super friendly, and clearly knew his plumbing inside and out. Brandon explained what he was going to do, fixed the issue in about 20 minutes, and double-checked to make sure everything was working perfectly before leaving. I honestly don’t know what I would have done if he hadn’t shown up. I’ll definitely be calling them for any future plumbing needs, and I’ll be asking for Brandon every time.

This is my second time using Osborne Co. for plumbing work and once again I got fantastic service at a fair price. We needed a quick fix because our tenant mentioned the garbage disposal stopped working. I called Tanner early in the morning and he arrived just a couple of hours later. He repaired it quickly and charged a reasonable fee. I won’t use any other plumber from now on! A few days ago, I had a new dishwasher being installed when the installer accidentally broke the water shutoff under my sink. Water started leaking everywhere, and they asked if I knew a plumber who could come right away, or else they wouldn’t finish the job. I decided to call, and Grant picked up the phone. He said he’d be over within 40 minutes—and he was! He fixed the problem fast and the price was very fair. Now I keep his number handy for any plumbing issues and will recommend him to all my friends. Great plumbers!

FANTASTIC SERVICE! I wasn't even a customer of Osborne Co., but they still took the time to help me out with a major plumbing issue. The County came by my house in Moreno Valley to let me know our water meter was showing we were using about 400 gallons of water every hour! I was really worried. Unfortunately, both my usual plumber and contractor were out of town, but my contractor recommended reaching out to Osborne Co. for advice on finding a leak detection service that could come out fast. It was a Friday afternoon, but David from the company patiently guided me through some steps to check for leaks myself and also shared contact info for a local leak detection specialist. When I called, they didn’t have any openings until Monday. I called David back for more help, and he went the extra mile by reaching out to the leak detection company again on my behalf. Thanks to his persistence, they were able to fit me in and sent someone out right away. David was very friendly, extremely knowledgeable, and truly cared about resolving my plumbing emergency. The level of support and commitment I received was impressive and really made a difference during a stressful time. This is the kind of customer care that stands out!

this is definitely my new go-to plumber. when i had a plumbing emergency, they showed up the very next morning. brandon found a quick temporary fix right away, then returned later to handle the bigger problem. i even called them back a third time for another plumbing job. brandon was the plumber who came out each time, and he was fantastic. he was careful, thorough, and took the time to explain what needed to be done and why. there was no pressure to buy extra services—brandon just gave me the details and let me choose what worked for my needs and budget. highly recommend these folks for any plumbing work!

i submitted a request for plumbing help online and got a quick response right away. a service date was set up on the spot. the staff who called me were polite, and the plumbers, tanner and william, showed up in moreno valley right on time. they introduced themselves and got started with swapping out my old sink, garbage disposal, and faucet for new kraus fixtures. they answered all my questions during the job and even helped me out with some sump pump worries by taking photos and talking to their office for extra advice. this is the second time i've used this company for plumbing work, and i'd definitely recommend them if you need a plumber. the guys they sent were friendly and professional, and i was really happy with the quality and the price.

This plumbing company in Moreno Valley really sets the standard for how a local business should serve its customers. We had an issue with our sink making gurgling noises whenever the washing machine was draining. Grant and his team showed up right on time, took the time to explain everything clearly, and got the job done with great care at a reasonable price. They replaced the aerators and pipe vents, snaked out the main sewer line all the way to the street, and even used a camera after to make sure all the roots and clogs were totally cleared out. I’ve called them a few times for different plumbing jobs at my house and my parents’ place, and I always recommend them to friends and coworkers looking for a reliable plumber. If you need plumbing help in Moreno Valley, definitely give them a call. You won’t be disappointed!

It always seems like plumbing problems happen at the worst times! Last Friday evening in Moreno Valley, I accidentally broke an outdoor faucet, which sent water spraying all the way across the yard. The only thing I could do was turn off the water pump and hope a plumber could come quickly. Osborne Co. sent William out in about an hour, even though it was after five on a Friday night. He was friendly, skilled, and fixed the faucet quickly. The price was fair too. I highly recommend them for any plumbing needs.

Brandon arrived ahead of schedule to help unclog my kitchen drain in Moreno Valley. He started by working from inside the house, and when that didn’t solve the problem, he went outside to locate the main drain line. After searching around, he found it hidden in a flower bed. Brandon cut through the 1 1/4-inch galvanized pipe and kept working at the clog using different plumbing tools until he finally got the line cleared. He was patient and persistent the whole time. Brandon even let me help finish up so I could save some money. I’m very happy with the service and would definitely call this plumber again.

after buying a home in moreno valley, our investment group found out the water main was leaking between the main shutoff valve in the garage and the street as soon as we got the water turned on. we looked up a local plumber and gave them a call since they were nearby. they were very friendly and quick to respond, and gave us a fair price for the repair. they replaced the water line to get water flowing back to the house, and while working, they also found several other leaks inside the walls. they tracked down every issue, gave us another great estimate, and fixed everything right away once we approved the work. their help really turned a stressful situation into a smooth project. we plan to use them again for any future plumbing needs at other properties in moreno valley and would definitely recommend their services. super professional, especially tanner, who took care of our invoice payment quickly.

After dealing with a plumber who kept rescheduling on us and left us without running water for almost a week, we finally decided to call Osborne Co. We’re so glad we did! brandon arrived at our place in Moreno Valley in less than half an hour after we called. Even though another plumber eventually showed up to give us a quote, brandon was kind enough to return after they left, just because we asked. He really went the extra mile, spending time to track down the exact spot where our leak was coming from. Even though it was during dinner time for his family, he stayed at our house until he found the problem. He promised to come back within two days to get our plumbing fixed and the water running again. We couldn’t be more thankful for the quick and caring service. We’re definitely going to call again for all our plumbing needs. honestly, i just wish we had called them first, it would have saved us so much time and stress, especially with a baby at home and another on the way.

osborne co. was absolutely fantastic. i have a really old house in moreno valley, and the plumbing had a tricky issue that was tough to figure out. brandon showed great patience and determination to solve a problem that had us all stumped for hours. he never gave up and just kept working until he found the answer. when the first tool didn’t clear out my old pipes, he went and got another one. when that didn’t do the trick either, brandon paused and thought maybe the first tool would work now. even after using it for a couple of hours already, he tried it again but with a different method, and this time, it worked perfectly. brandon was polite, professional, and showed real skill and persistence to get my plumbing running again. he really went above and beyond to help out, and i was super impressed with the care and effort he put into fixing everything. highly recommend for anyone needing plumbing help in the area.

we had a problem with our toilet leaking because the wax seal went bad, which is really stressful when you live on the second floor—any water leak can cause trouble fast. brandon from osborne co. came out and fixed the toilet within just a couple hours after we called. later, our water heater stopped working, so a plumber did a video call with us to check it out and reassured us there wasn't any risk of flooding. just a few days later, we had a brand new water heater installed, and they finished the job in one day. we also decided to get the toilet replaced while they were here. the person answering the phone is always so friendly and helpful. it’s hard to find good plumbing service, but these folks made everything easy and stress free.

all the drains in my home started backing up, and there was a strong sewage smell throughout the house. after reaching out to a few other plumbers, i was glad to find a company willing to come out and give me an honest assessment without any extra charges. william arrived quickly, checked out the situation in less than half an hour, and got right to work. he cleared the main sewer line, capped off an old unused drain, and made sure everything was flowing perfectly before he left. the whole process was quick, professional, and the quality of work was outstanding. i would definitely recommend their plumbing services to anyone needing help with drains or sewer lines.