Janitorial reviews in Murrieta, California

UPDATE: After submitting this honest review, the owner sends me yet another unprofessional email. All I can say is, YIKES!

"Thank you for the opportunity.
I hope you enjoy your review.
Reviews can be very informative and helpful.
You're an excellent example of a person who has been hand fed by every single person who comes in contact with you. Hope you feel better about yourself and life."

I am honestly shocked with the level of unprofessionalism I encountered with this business.

We hired them to clean our preschool and I was very transparent that I have high expectations regarding the cleanliness of our school. Cutting corners is not an option since children are in this space and germs spread quickly!

The first few days I encountered several discrepancies, I contacted the owner with photos showing that counters were not wiped down, the sink was not cleaned, there was rice and food left on the carpets that I had to clean upon my arrival.

The owner apologized and thought they would ensure these things were not missed again.

Long behold our second week I’m encountering the same issues, we had a Mother’s Day event on Friday so the kitchen was used to prep food. When I arrived on Monday the stove was not even touched nothing was wiped down the sink was dirty, and the classroom counters were also not clean.

This morning I arrived and the toilet paper dispenser was completely empty, there was food still plastered in the kitchen sink, and crumbs all over the counters. I sent an Email with photos attached and just asked that they please ensure the counters are wiped down sufficiently. This was the reply from the owner:
“ Good morning.
I am really not feeling your mindset about this account.
I have put a ton of effort into this preschool, use employees to make sure that we get the best possible results daily. The kitchen counter is a good place to start with this conversation. The countertop was clean, I always try to wipe down best as possible. Toilet paper dispenser sorry for the inconvenience. The counter and sinks in each room are done daily. Do you ever get any compliments about anything clean.
I will stop cleaning this account asap if you want me too.”

He then goes on to say i’m not taking the time to appreciate all that he is done - ( mind you you’re a brand new business providing cleaning services and each day I’ve come in I found errors, But I guess I should be complementing you instead??)

Steer clear of this company!!

Good professional service

Very professional cleaning

Great customer service representatives

Fast and easy to book a cleaning!

I would highly recommend DBM! Excellent work and customer service!!

Website of was overwhelming and the individual who answered the phone was rude unprofessional.

They were immaculate with the job! I’m so grateful!!!

I have been using DBM for both business over the past 10 years and the service has consistently been top notch. I strongly recommend this establishment!

Very dependable with easy access to all your cleaning needs. Accessible and reliable

Very professional with there work , they got all the tough grease stains out :)

Very professional. Love that it started as a small family business and grew into what it is today. Definitely recommend.

A very professional, dependable, and consistent team. Hats off to the best janitorial/cleaning services for the Murrieta and Temecula areas!

Very detailed and thorough cleaning service for all commercial business needs! They really know what they’re doing highly recommend

We have been using Dave for 13 years now and there are not enough nice things to say about him, his company, or their work ethic! We love Dave and DBM! Dave has become part of the family!

They cleaned a church I go to and they were over the top. Very nice management

Contracting out cleaning services can be the best decision a business owner can make. Call DBM for a no strings attached quote !

David, owner of DBM has been exceptional in his response to our cleaning needs and standards. He has friendly, responsible staff
who clean as scheduled, are detailed in cleaning our business, and are flexible with our changing needs especially in this
COVID 19 year!
Finding a reputable Cleaning Service is difficult, and DBM has/does deliver.
I recommend them highly for their services.
Loretta Falkner-Falkner Winery

I was feeling overwhelmed and exhausted as a business owner with limited stafff, and the last thing I wanted to do was clean. But DBM Commercial Cleaning surpassed all my expectations! The cleaner did an amazing job - everything sparkled after they finished. They were very kind too; I'll definitely be using their services on a regular basis from now.

DBM Commercial Cleaning and Janitorial Services has years of experience in institutional cleaning for hospitals, schools, buildings and commercial buildings. They are heavily experienced and well reviewed by clients as shown on their website. All the information including an easy to use website for information, obtaining a quote and requesting more information are available on the website.

David Jr. and staff have truly been amazing! Extremely thorough, dependable and on time. They consistently do a wonderful job cleaning our administrative offices as well our clinic. David and team always check in to ensure we are satisfied and if there is anything they can do to make our staff happier! I highly recommend this team for all of your commercial and residential needs. Myself and Cardiology Specialist Group appreciate you being our super hero’s!