Plumbing reviews in Novato, California

4.9 based on 265 reviews Back to the listing
    5

    Manny was fantastic! Very professional, educative, and efficient. Great consulting talent.

    5

    Very helpful. Solved my plumbing problem and explained how I can protect my system from future failures..

    5

    My husband and I are very pleased with the personalized and efficient service we receive from S. Waters Plumbing. They have completed a number of different jobs for us over the past few years. Steve and Star are easy to talk to and responsive to our inquires. Kevin and Brandon are both friendly people and highly skilled plumbers. The work they have done for us has been great. It has always been done right the first time. We highly recommend S Waters Plumbing!

    5

    Kevin was most mannerly and shared whst was going on. Very pleased with his work.

    5

    Kevin quickly diagnosed the cause of a leaky outdoor pipe on my patio and clearly explained repair options and associated costs. The repair and new piping look great! He also took on a last-minute request to assess and ultimately replace several worn parts on a toilet that had been “acting up”. Through it all was Kevin was awesome as he patiently and professionally fielded my questions. This is my 2nd excellent experience with S. Waters Plumbing (the first was replacing my 20+ year water heater a few years back, courtesy of Brandon). A huge thank you to Kevin, and the S. Waters Crew!!!

    5

    We discovered a leak between the street water main and our front garden. We immediately called S. Waters Plumbing and spoke with Brandon who assured us he could get to us within 15 minutes, and he did. He immediately turned off the water, isolated the leaky pipe, and fixed the issue. I was fascinated by the various tools Brandon had at his disposal and he patiently allowed me to watch every step while explained the function of each tool. Brandon was thorough and great to work with.

    5

    I'm very happy with the service of S Waters Plumbing. When I called the office with a very last minute request, Paige was very nice and was able to get us scheduled for the next day. The technician, Kevin Hardy, was exceptional. He was very knowledgeable and experienced. He was able to educate us and help us understand the pros and cons of the plans we had for future upgrades. I was very impressed with his honesty and straight forward approach. He's a great asset to the company and earned our future business. I highly recommend Kevin and S Waters Plumbing.

    5

    Kevin was amazing! He was prompt, knowledgable, very polite and fixed my plumbing problems on a Sunday. I will call S. Waters again when I need a plumber.

    5

    Manny was prompt, super friendly and professional. Thanks for getting our water heater up to code!

    5

    Kevin went over and above, came in, took care of our issue and made sure it was all working well. Very friendly and informative.

    5

    Brandon was fast to arrive in an emergency and cleared the backup most effectively. Exceptional service & the nicest guy ever! We will always call them first from now on.

    5

    My problem seemed to be one of the century. AJ and Brandon were spectacular. Things didn’t go the way we expected but they were kind, helpful and after hours and hours of dirty, nasty work, they fixed the issue. I appreciate their time and attention. I expected a bill of $1000+ but it was less than $700. So grateful!

    5

    Kevin was awesome. My water heater went out, I called rheem and got the part sent out. Gave S Waters plumbing a call when the part got here, they got me on the schedule promptly and Kevin got the job done in less than an hour and charged me a fair rate. Would definitely recommend S Water Plumbing for all your plumbing needs.

    5

    Thank you and great work AJ! Faucet working great and no more water leaks. Appreciate your advice on the water heater.

    5

    I was very happy with the professional and knowledgeable service on an issue we had with a slow leak. Kevin assessed the issue and got the job done - and helped share how to have awareness for future issues. Thank you !

    5

    Cannot stress how good this service was. Brandon came right away after hours, and fixed my toilet very fast. From calling to service being done was all in under an hour. Very impressed with everything!

    5

    Your staff, "Manny" in particular, did an outstanding job. If in the future I had another plumbing problem I would ask for Manny.

    5

    Brandon was great. He explained the problem to me and fixed it- was careful to clean up the area after and was very kind and professional. I was very happy to get someone out to repair the same day I called

    5

    Kevin from S Waters was great in initially helping us with a water pipe punctured accidentally by AT&T, and then on a separate visit, helping us service Navien tankless water heaters that hadn't been serviced in multiple years. He seemed highly knowledgeable, willing to provide tips, point out best practices, and even help redirect acidic discharge from water heaters away from other piping. Highly recommend and would use again!

    5

    Pleasure to work with! Talk to someone on the phone immediately and Kevin was at my door two hours later. He was great and really helpful.

    5

    The pan under our water heater was overflowing. A previous plumber recommended replacing the heater (“about $3,500”). Kevin H, the plumber from S. Waters, determined that the water heater and connections were fine, that the water came from condensation from our air conditioner, worked all day for time and materials to repair the problem. We are very pleased with the work done by our new trusted friend Kevin.