Reviews of local pros in Pacifica, California

Our experience with Trenton and Bryson from Platinum Carpet Cleaning for our carpet maintenance was genuinely pleasant. They showed up on time in Pacifica, demonstrating both professionalism and courtesy, and they did a fantastic, streamlined job. We would recommend them and certainly utilize their services again in the future!

I manage a holiday rental and reached out to a carpet cleaning service to deal with some mysterious, large black spots on my carpets. Their minimum service charge was $75, which was explained to me over the phone (this was actually cheaper than the other options I looked into). I spoke with Trenton, who assured me that if the spot cleaning didn't reach the $75 minimum, he would provide additional services to make up the difference. He provided me with a two-hour arrival window. Trenton contacted me when he was en route, arriving on time and handling everything very professionally. I was really impressed by their branding. He pretreated the spots and cleaned them with a rotary tool before steam cleaning the entire room. The equipment he used for the steam cleaning was truck-mounted. The cost for the room was just $35, so I then asked him to clean a microfiber couch that I'd been considering getting rid of. The cost for the couch was $75, but it was completely worth it! Trenton managed to remove old spots and ink stains from the couch, making it look like new again. This means I won't have to replace the couch for a few more years. The carpet cleaning service was prompt and professional. I found their service to be valuable and reasonably priced. My total came to $110 for a large living room and a 5-foot microfiber couch. Trenton saved my carpet from needing a replacement and even offered to come back free of charge if the spots reappeared once the carpet had dried. The black spots are now gone, and I'll definitely be using their services again in the future!

trenton was fantastic. our pets made a mess on the carpets and we thought they were ruined. i wanted to try saving them, so i looked up carpet cleaning and found this company. i'm so glad we chose trenton! he showed up the day after i called and made our carpets look brand new. i forgot to mention one of the rugs needed extra attention, and after he had left for the day, we let him know. he came back, no extra charge, and took care of it right away. we are very thankful. trenton did an amazing job and we will definitely call him again when we move to a new place with carpet.

we have needed platinum carpet cleaning twice for carpet cleaning emergencies. the first time, we had a big water leak from our washing machine that went unnoticed for a week. bryson came out quickly and made sure to dry everything out, which took a while. they paid close attention to the whole process and kept us updated. when the carpet was finally dry, they returned and treated the area with an organic cleaner to prevent any mold. we never had any mold issues after that. recently, we had another leak in the same spot. i called at 4:30 on a friday afternoon, and by 7:00 they were already here. trenton checked for moisture, carefully lifted the carpet where needed, and set up fans and dryers to speed up the process. they will return to put everything back together once it’s totally dry. everyone is smart, polite, and truly cares about making sure your carpets are clean and safe.

I recently tried a carpet cleaning service for the first time and had a fantastic experience. Communication was excellent from the beginning. They were quick, efficient, and very professional. They addressed all our needs for shampooing our rental unit, which had several stains in different rooms. I made the call on a holiday weekend, and by the following week, I had a scheduled appointment. Even though it was my first time using this carpet cleaning service, it certainly won’t be my last. They truly delivered great value for the price, and I have nothing but positive things to say about them!

after a party, things got a bit messy, and i worried my carpet was ruined. i started calling local carpet cleaning services since it was my first time needing help. when i contacted platinum carpet cleaning, i immediately felt confident they could handle the job. preston was very professional and friendly on the phone. we scheduled a time for the next day, and he even sent me a message before arriving. he worked his magic, and now my carpet looks and smells fantastic! thanks for everything, you are amazing!

Trenton and his team are incredibly reliable and efficient. From the first moment I reached out, I knew he was the perfect choice for carpet cleaning. He thoroughly explained his cleaning techniques and reassured me about the state my carpet would be in afterward. My carpet hadn't been cleaned since moving in 7 years ago, and it looks fantastic now! If you need help with any carpet issues, Trenton is the go-to expert! He also offers floor cleaning and polishing services, but I decided to pass on that since the new owners plan to replace the flooring. I highly recommend Platinum Carpet Cleaning!

Platinum Carpet Cleaning is fantastic! The look of our carpet and tile is very important to me. Trenton has cleaned our entire home on two different occasions, and the carpet and tile feel brand new after he finishes. I particularly appreciate the clean grout and the shiny baseboards. We also had them clean the carpets at a home we were selling in Pacifica. That house had been on the market for six months, and it sold within weeks after the carpet cleaning. Everyone at the company shows a strong sense of competency, honesty, and integrity. It’s always a pleasure to have Trenton in our home. I really appreciate the great work and the kindness!

fantastic carpet cleaning service! when trenton arrived at my home, my 1-year-old granddaughter greeted him with a big hug, which made us all smile. trenton was very professional and friendly, and he showed up right on time. he did a wonderful job on my carpets, even getting out some tough spots i thought might not come out. my carpets look fantastic now. trenton even cleaned the carpet in my granddaughter’s room at no extra cost. i highly recommend this carpet cleaning service!

I had two very valuable rugs, both about 9'x12' and over 150 years old, that needed cleaning. I wanted to make sure they were in good hands, so I was careful about who I chose. I found Preston and Bryson in Pacifica, and they did an amazing job with my wool and silk rugs. The colors look bright and beautiful again, just like when they were new. I am extremely happy with their carpet cleaning service and highly recommend them! I also got new padding for these rugs and some others at home, and they kindly laid out all the pads and carpets for me. This is definitely my top choice for carpet cleaning!

I just got my rug back after having it cleaned by Platinum Carpet Cleaning, and I’m really happy with the whole process! Bryson worked with my busy schedule and was very friendly, always answering my questions. Trenton really knew a lot about different rugs, from older styles to the newer synthetic types, and he was great to talk to! My area rug is pretty big, and after seeing how clean it turned out, I thought the price was very fair. It looks fantastic now! They also offer carpet padding and can cut it to fit your space, which is super helpful. I highly recommend this service—definitely one of the best choices I’ve made for my home in Pacifica!

I have been using Platinum Carpet Cleaning for a long time. Hand-knotted rugs really come back to life after a proper cleaning—the colors look so much brighter. It’s also great to have the right padding under your carpet for extra protection. They take care of cleaning, padding, and repairs for these beautiful handmade carpets from all over. Trenton and the rest of the team are always professional, and the pickup and delivery service is very convenient. Five stars!

My wife called to set up a carpet cleaning for our rental house and was really pleased with how friendly and helpful the person on the phone was. Bryson and Preston, the technicians who came out, were very polite and professional, and they even arrived before the scheduled time, which I really appreciated. They worked quickly and did an excellent job treating and cleaning the carpets. I would definitely recommend their carpet cleaning services to anyone. The automated updates about the appointment were also a nice and helpful addition.

i am so happy with the carpet cleaning service! trenton and bryson arrived right on time and were both very friendly and professional. they didn’t judge at all and made me feel comfortable. my daughter has special needs and there were some tough urine and blue tie-dye ink stains on the carpet that i thought would never come out. but they worked their magic and got every stain out—the carpets look and smell amazing now! i was able to walk in and enjoy the fresh scent right away. we’ll be moving into a new place soon and i definitely plan to have them back to clean more rooms and help with some carpet patches. the whole process was fast and hassle-free. highly recommend!

I needed to get my WHITE couch cleaned, and since it’s both light-colored and pricey, I wanted someone truly experienced in carpet and upholstery cleaning. After searching online, I found a local company in Pacifica with great reviews and decided to give them a call. Bryson was very friendly and professional on the phone, and he actually came out to give me an estimate and clean the couch that same day. Bryson did an outstanding job. There were a few stubborn stains I didn’t think could ever come out, but he worked wonders and got them all out. I was really impressed by the advanced equipment and the special cleaning products they used. Bryson and his team stayed focused and were very professional throughout the whole process. I felt completely at ease having them in my home, and I could tell they really knew their stuff. If you need your carpets or furniture cleaned by true professionals in Pacifica, I highly recommend this company. You won’t be disappointed!

Preston did an excellent job cleaning our white berber carpet in the bedrooms. The carpet had been installed by the previous owners and now that the house is a rental, it was looking quite dirty, especially with some tough stains in one of the rooms. After the cleaning, you can’t even tell where the stains were—the carpets look almost brand new! I wasn’t able to be there in person, but Preston kept me updated by sending photos throughout the process, which was super helpful. I’m really pleased with how everything turned out and how simple it was to get things scheduled and done.

Preston was professional, knowledgeable, and very helpful with my carpet cleaning. I honestly thought my rug was beyond saving, but I wanted an expert opinion before making any decisions. Preston took the time to clearly explain the cleaning process and what could be done to restore my carpet. He even showed me a photo from a previous job, which looked fantastic. I decided to follow his friendly and expert advice, and I’m so glad I did. He did an excellent job and really paid attention to all the little details that matter to a homeowner. I highly recommend this carpet cleaning service. It was a pleasure having Preston do the work. A wonderful experience!

I called Platinum Carpet Cleaning and spoke with Bryson, who was very helpful and answered all my questions about getting my carpets cleaned. He was flexible and worked around my busy work schedule to set up an appointment. Trenton came to do the cleaning and was very professional. He made sure to focus on the areas I was most concerned about. With kids and pets, there were lots of stains, but after the cleaning, the carpets looked almost new and had a fresh, clean scent. I was thinking about replacing the carpets, but they were able to bring them back to life and saved me a lot of money. I’m really happy with the results and would highly recommend their carpet cleaning services.

when we moved into our new place, we had our carpets cleaned and were really impressed with the results. trenton did a fantastic job removing all the old stains and made the carpets look fresh again. because of this, we asked him to clean the carpets at my chiropractic clinic too. the clinic’s carpet was looking dull and worn out, but after trenton worked on it, it was much brighter and soft. he knows a lot about carpet care and even showed me how much leftover soap was still in the carpet from previous cleaners, explaining how that can attract more dirt. i will definitely ask him to come back for future carpet cleanings at both my home and clinic.

We had our upstairs carpets and air ducts cleaned before moving into our new home in Pacifica. Preston was very professional, arrived ahead of schedule, and even brought in a package that was delivered while he worked! That’s what I call great service. Preston also showed me videos of the air ducts as he cleaned them, which was really interesting and made me feel good about getting them cleaned before bringing our newborn home. I would definitely recommend this company to anyone in need of carpet or air duct cleaning.

Wow, I am so impressed with the carpet and upholstery cleaning service I received! We have a couple of Burmese cats who are very friendly and usually behave well, but while we were away, one of them got upset and started peeing on our custom silk curtains. I searched online for how to remove cat urine from delicate fabrics, and came across some helpful videos from this company. At first, I was still unsure, so I called a local cleaner to check out the curtains, but they refused to clean them. They said their usual method involved very hot water and strong machines that would probably ruin the fabric. As a last resort, I reached out to Preston at this carpet cleaning company. I’m so grateful I did! Preston responded right away and explained that their cleaning process is safe for delicate items. The price was very reasonable, especially compared to what it would cost to replace the drapes. I followed Preston’s instructions to send in the curtains, and to my surprise, they were cleaned and shipped back to me in just one day. The results were amazing—there were no stains left and absolutely no odor at all. I am telling everyone I know to use this carpet cleaning service, because you will not be disappointed!