Chavez Plumbing & Rooter Inc

Avoid this company! (Updated response to owner reply at bottom of this review.)

We chose this company because of all their good Google and Yelp reviews, but now I have to imagine they aren't real, because from our experience, the folks from the company are dishonest and unable to complete the jobs they say they will. After arriving, they tried to act like we had a catastrophic plumbing problem on our hands when we had called them for a maintenance project. They put the pressure on that we needed to act immediately and pay them thousands of dollars to resolve the problem. They tried to use every scare tactic in the books.

It didn't pass the smell test, so we had a different plumber come the very next day, who completed the maintenance job with the appropriate equipment that Chavez apparently didn't have, and while there was some truth to the need for additional repairs, the need wasn't immediate or catastrophic. They were just trying to scare us into spending a ton more money with them by creating a sense of false urgency. The new plumber showed us evidence that some of the things the folks from Chavez were saying were obviously false and only meant to scare us. Their pressure tactics have led to them losing our trust and business.

**Updated March 2023 to reply to owner response: This is not a scam or harassment. It's an honest review of your services. We are choosing not to engage with your company anymore because of how poorly it went before, which does not make this a false review. My account has a high Google reviewer status, so that helps show this is real.

Robert charged $300 to install 2 hoses that cost $20 and takes 10 minutes to install. Don’t recommend, they will overcharge you. Stay away. Taking advantage of Disabled War Veterans, just sad.

Jesus Chavez scheduled me in at the last minute. He was prepared, came on time, and got the job done. Very professional and affordable. I had a leak in between my walls and Jesus found the leak and repaired the pipe quickly. Thank you Chavez Plumbing ! Speedy and great service. I recommend to everyone.