Constraction reviews in Pasadena, California

I'm happy with Environmental 911. They responded quickly after a roof leak damaged part of my kitchen. I had already performed lead/asbestos testing when I contacted them, so they sealed up the work area and removed my lead paint covered ceiling/walls. In doing so they discovered mold, so they took care of that too. They are hard working, fast, polite/friendly, on time, and the communication was ok. My only problem was being stuck between them and my Insurance company who had objections over some of their charges. And their invoices lack detail so there was a lot of time spent straightening out payments with insurance.

I am taking my review from yelp that I posted today 6.14.23 and repasting below 👇

I waited a few weeks after Environmental 911 finished to write this review.Just to give a bit of context: Found a leak in my room & had to get mitigation done to which they found black mold.
I have to admit I was on the fence with doing mitigation because it's not a "have to" you can ignore the possibility of mold in your home but I'm grateful I did it the right way, went ahead with mitigation & it was with the right team.
Russ was the head person I worked with as far as all communications went. Him and my insurance adjuster from nationwide did most the logistical communication. Russ was professional, quick , and direct.
Even with me pushing off starting everything "because I had my own personal hesitations" he remained patient & communicative.
When the job started, the employees (both by the name Javier) were very respectful. The best part is how they laid down a cardboard runway from the door to the room in working process so that the rest of my home remained peaceful & clean which I truly valued. They enclose the room that had the mitigation being performed & I have to say, my home remained very peaceful & as clean as one could keep it.
The employees never made me feel uncomfortable which is my most important thing to mention. Being a female & on my own you always run the risk of inappropriate behaviors with men coming to your home and working on stuff. Environmental remained super professional. They never made me feel uncomfortable & I could tell I was never looked at in any inappropriate way. I felt safe to let the Javiers be in my home while I was away and lock up on their own. So if you're a female & hesitate on who to trust, this is your company.
The only thing I personally did wish was a tiny bit of hand holding as far as explanation of every single moment went & that was to come next & what to expect but they did a wonderful job overall. I just had to face my fears of possibly coming off annoying and ask the questions I needed for my own personal awareness & peace of mind.
Thank you Environmental 911, I will be recommending you as I personally trust your company with ethics, transparency & reliability. So much gratitude, thank you.
Oh yea, job was greatly done & the process of a new room is almost done!

Environmental 911 has helped me in a full house remodel project due to a leak. They charge a fair price consistent with market value and are extremely professional. They are knowledgeable and get the job done swiftly and efficiently. If you are in the market for abatement services, look no further. 10/10! My experience with Russel and the rest of his team has been phenomenal.

Joe was very professional and polite. He did an excellent job on my unit. He always did extra for me when he didn’t have too. I would recommend to anyone. Thank you Joe

Had a great experience working with Russ and his team. Russ was communicative and on top of it with scheduling. His guys were very thorough in covering spaces before and then cleaning up after the removal of the asbestos. They were transparent about costs up front and the possibility of a slight increase in costs if they had to go into the wall to remove it (luckily they didn't have to, in my case). I would definitely recommend this company for taking care of any asbestos removal issues you have.

Joe and his team at Environmental 911 were so easy to work with when our home had a fire. Joe was thorough and patiently provided information to our family during a very stressful time. He helped us understand the mitigation and insurance process and their crew worked efficiently to get the demo and cleanup work done on our home so repairs could begin quickly. Definitely recommend!

Environmental 911 were professionals from the start. Previously, I had called several vendors to get my Eaton fire smoke/soot and lead contaminated attic properly remediated - none of them were reliable.

The folks at Environmental 911 stuck with it to get the very difficult job done. It is worth the money knowing that I'm am going back to a safer house.

Beyond 5 Stars—Joe, Javier, and the Environmental 911 Team Are Absolute Lifesavers.

I mean it! 5 stars is simply not an adequate amount for the absolute ANGELS that are Joe, Javier and the team. After the Altadena fires turned our world upside down, they stepped in with brilliance, compassion, and an unmatched level of professionalism. They worked with speed, precision, and genuine care, making an overwhelming process feel manageable.

I truly don’t know where my husband and I would be without them.

From the moment we called, it was clear they were different from the long list of other contractors. Joe took the time to explain everything in detail, guiding us through one of the most stressful experiences of our lives. He and his team moved quickly and thoroughly, ensuring that every step of the asbestos remediation was handled with the highest level of expertise and integrity.

Long story short: If you’re in the impossible position of needing environmental remediation, stop searching and call them. They are simply the best in the business, and some of the kindest, most hardworking people you will ever meet.

I can’t say enough good things about Environmental 911 Remediation Company! When my salon, Collective Hair, suffered from smoke and water damage, I was overwhelmed and worried about how we’d recover. Thankfully, Joe and his incredible team stepped in and made the entire process so much easier. They were quick, professional, and truly held our hand every step of the way. Joe, the owner, was fantastic—his expertise and care really stood out, and his whole team was just as awesome. Thanks to them, we were able to reopen our salon without missing a beat. If you’re ever in need of remediation services, I highly recommend Environmental 911—they’re the real deal!

Collective Hair

I had an excellent experience with Environmental 911! From the moment I made my first call, Joe was incredibly helpful, professional, and thorough in explaining the restoration process. He made what could have been a stressful situation much easier to navigate. The team was prompt, efficient, and went above and beyond to make sure everything was restored to perfect condition. Communication was clear throughout, and I felt like they genuinely cared about resolving the issue and providing top-notch service. Highly recommend Environmental 911 for any restoration needs! Thanks again, Joe, for your outstanding support!

I had the pleasure of working with Russell at Enviro 911 regarding a mold remediation estimate for one of my client's homes, and I cannot speak highly enough of his professionalism and responsiveness. From the moment we reached out, Russell provided seamless communication—clear, timely, and thorough every step of the way.

He promptly scheduled an inspection, delivered a detailed estimate, and made the entire process incredibly smooth during a stressful time for the homeowner. His knowledge and transparency gave our client confidence that they were in good hands. It’s rare to find someone so reliable and efficient in this industry. Highly recommend Russell and the Enviro 911 team for any remediation needs.

We’ve relied on 911 Environmental for all our abatements. They have consistent communication and are very knowledgeable. They keep us well-informed throughout every step of the process. If you’re looking for a reliable company and exceptional service, we highly recommend giving them a call.

After one of the largest urban fires to hit Los Angeles (Eaton Fire) I turned to Environmental 911 to remediate my home, and I couldn’t be more impressed with the results. From day one, they provided outstanding service, tackling every detail with care and precision. No corner was overlooked, and their thoroughness gave me complete confidence that my home was being remediated the right way — and, most importantly, that it was safe for me and my family (including young kids) to come back to.

Equally important, the team was professional, friendly, and supportive throughout the entire process. They went above and beyond not only in the remediation itself but also in helping me navigate a complex insurance situation. That guidance alone was invaluable during such a stressful time.

I especially want to recognize Efren, Joe, and Javier. Each one was excellent in their own way — knowledgeable, dependable, and always ready to help. Their combined effort made what could have been an overwhelming ordeal into something manageable and even reassuring.

Environmental 911 isn’t just a restoration company — they’re a partner you can count on when things feel at their worst. If you want a team that combines expertise, professionalism, and genuine care, I can’t recommend them highly enough.

We had a fantastic experience with Environmental 911. They played a huge role in helping us feel safe returning to our home after the Eaton Fire. From the beginning, we felt confident that everything was going to be cleaned thoroughly and done to the highest standards.
Joe, the owner was incredibly helpful and clearly knows his stuff when it comes to state guidelines and regulations. Environmental 911 is certified in lead abatement (which not all remediation companies are) so choosing them was an easy decision.
We always felt heard and supported, and it truly felt like they were partners in helping us get back to a safe, clean home. Highly recommend! Couldn’t have made it back without their help!

The services offered were top notch. I felt like the employees respected my business and were thoughtful in their work.

Servpro was so helpful. They got the job done fast and effective. I would recommend them to anyone!

Had some roofing issues and the team at Servpro did a great job of taking care of the issues in a professional and timely manner. Thanks again.

Servpro was on it. Had some water damage and they walked us through the whole process answering every question we had. Very happy with their service.

Servpro did a great job! The whole process was seamless.

I have heard nothing but great things about Joe McCann and his team...will definitely use if we ever have a water or fire loss!

Servpro has been wonderful during the mitigation section of our basement flood!