HVAC reviews in Pasadena, California

The crew showed up on time and got the job done. They left no mess behind, painted the exterior to match the house, and did a great job installing the new system. I'm really pleased with the outcome, especially since they were able to seamlessly integrate it into my garage as a man cave.

Bill and Kohler Heating exceeded my expectations. They impressed me with their prompt communication and timely responses - even in today's fast-paced world. The work was top-notch, done fairly and honestly, with clear explanations of the tasks involved. I'm thoroughly satisfied and will undoubtedly continue to rely on them for all my home services needs.

From start to finish, these professionals delivered top-notch service. They responded promptly to our issue of a leaking upstairs and worked around my schedule to accommodate me. The job was completed quickly and with professional efficiency. The plumber was meticulous in his work and ensured the bathroom and hallway were left tidy despite hauling heavy equipment up the stairs. For a fair price, they provided excellent value. It's rare to find good customer service in this town, but these folks made it easy to feel valued as a customer.

We're thrilled with Superior Heating & Cooling's service - they replaced our entire system and did a great job. The technicians arrived promptly, diagnosed problems quickly, and fixed them efficiently. Initially, we experienced some issues but the team returned to resolve them soon after. Their follow-up was excellent, ensuring the problem didn't recur. We're now enjoying good air conditioning performance, thanks to Superior's professionalism and attention to detail.

Roman from this company showed up at my place for the furnace repair and was spot on - super careful and professional. He nailed down what was causing the issue and broke it down in a way I could understand. Turns out a part needed to be ordered, but he walked me through how to keep things running smoothly until it arrives. Overall, I'm very happy with this company's service. Their techs are top-notch - Roman and Cory were both great to deal with. When Cory came over for the thermostat and regular maintenance, I was impressed with his work. The whole experience was seamless.

This company is top-notch, thanks to my dad's recommendation. They've been reliable for years now, delivering excellent work at fair prices. When our upstairs heat pump died, they jumped into action, replacing it the very next day after I reached out. The new one was a great value, especially considering their speedy and high-quality service. Recently, Cory and Roman did a thorough maintenance check, impressing me with their professionalism and courtesy. Their work stands out from the rest, and we'll always be loyal customers.

I'd been dealing with a persistent problem with my smaller AC unit for years, but nothing seemed to work out. Frustrated, I started searching online for a reliable HVAC company in Pasadena that could help me find the issue. A positive review from one of these companies caught my attention, so I gave them a call.

Their technician arrived the next morning and immediately diagnosed the problem: a leaky indoor AC coil. To confirm their diagnosis, they added dye to the refrigerant, which later helped them spot the exact location of the leak using a blacklight. It was clear that the old copper coil was at fault. They replaced it with a new aluminum one without hesitation.

I appreciated the company's transparency and professionalism from start to finish. Roman and Cory, the technicians, were honest and straightforward about their diagnosis and repair process. The work was completed quickly and efficiently, leaving everything spotless.

What impressed me most was the reasonable price they quoted, considering the extent of the work needed. Their work ethic is top-notch, and I'm grateful for their services. I highly recommend this HVAC company to anyone in Pasadena who needs assistance with their AC unit.

We were impressed by Williams Brothers AC and Heat's integrity, particularly their willingness not to take advantage of us or push unnecessary upgrades. Our small home is equipped with an outdoor furnace still using Freon, which has been sufficient for our needs so far. As we approach the summer, we worried about its potential failure, prompting us to seek maintenance from another company.

In contrast, Williams Brothers AC and Heat genuinely assessed our situation. They noted that while a full replacement might not be necessary given our temporary stay, the Freon units have been outlawed, making it impossible for them to refill it legally. Instead of pushing for a complete overhaul, they recommended replacing just the outdoor unit to ensure our system wouldn't let us down during the summer.

The installation was efficient, and we're now confident in our heating system's ability to handle the heat. We wholeheartedly recommend Ezekiel, Cory, Roman, and the entire team.

We scheduled a furnace maintenance visit for a specific time slot. The technician, Cory, arrived precisely on schedule, just 5 minutes after stating his arrival time. He was courteous and efficient, quickly getting to work on our furnace system. We had also asked him to inspect the humidifier, which wasn't functioning as expected. It turned out that the previous year's technician hadn't installed the water filter correctly, causing the issue. Cory rectified the installation problem, and everything is now working properly. The level of service provided by Cory was impressive, and we appreciate his professionalism. He embodies the standards set by Williams Brothers AC and Heat.

We bought our house recently and the heater stopped working just two days later. We contacted Williams Brothers AC and Heat and they responded swiftly to investigate. They offered us an incredible deal and got our system up and running quickly. The staff is fantastic, especially Cory who handled the installation despite being in sales more often. When lightning struck our home last week, we needed help again. I called them and Roman arrived on a Friday evening to get us back on track. It turned out the thermostat was damaged, so he temporarily fixed it and ordered a replacement. I highly recommend their services - just give them a call, they'll take care of you! Having friendly and reliable people like them is a big plus, especially during tough times.

I've recently had a positive experience with a home services company that truly exceeded my expectations. When my home warranty company refused to fix my heating system during a particularly cold snap, I was at a loss. However, the technician from this company stepped up and provided top-notch service.

He took the time to address all my concerns and questions in a patient manner, offering helpful advice along the way. What struck me most was his willingness to accommodate my budget constraints – he installed the new heater immediately and suggested waiting for the AC installation, which was a huge relief.

Not only did this technician demonstrate excellent professionalism, but he also went above and beyond by helping me secure an extended warranty that has saved me thousands of dollars. He arrived on time, left everything tidy, and even took the time to set up my smart thermostat and teach me how to use it.

What I appreciate most about this company is their commitment to customer satisfaction and their ability to build trust with their clients. I've already recommended them to friends and family, and I would highly recommend them for any furnace repair needs they may have.

The technician was exceptional. Even though our HVAC system was working flawlessly, he thoroughly inspected every component to ensure optimal performance. He also offered valuable advice on minimizing heat gain. We've been using Williams Brothers AC and Heat for our house since purchase, and this is the first replacement that wasn't performed by them. Both of their recent installations have exceeded expectations, keeping our home comfortably cool. Their work has been outstanding from start to finish.

We had a frustrating experience with our AC during a heatwave after it stopped working - it was a real crisis, especially with young kids in tow. The home warranty company took ages to sort us out and we ended up without AC for weeks. Different repair teams visited a few times, but the issue kept coming back, only lasting one night before breaking again. We eventually found someone who knew what they were doing and Roman was that person. He's top-notch - professional, courteous, efficient, and genuinely knowledgeable about his craft. He took the time to explain everything clearly and showed empathy for our situation. If you need reliable AC repair, Roman is your guy - you can trust him to do a great job.

I needed a complete heating system overhaul, which meant replacing everything from scratch. With my house on the market, I required the job to begin ASAP and wrap it up swiftly, even in the dead of winter. Williams Brothers AC & Heat understood my urgency and presented a suitable plan that fit within my budget. Roman and his team got straight to work, removed the old equipment and its parts, installed the new system, and ensured everything functioned flawlessly. They also left the area spotless, which was crucial for me since I was selling the house. The experience was top-notch – I just wish I'd contacted them sooner! Thankfully, the sale of my home proceeded quickly, and the new owners will benefit from this upgraded system for years to come.

We've been loyal customers of Williams Brothers AC and Heat for a long time - nearly 30 years. One contact has convinced us they're the only choice. I expected some delays due to supply chain issues, but our new units were installed in just 10 days. The whole process took less than two hours, with Cory and Ezekiel delivering top-notch work. They walked me through each step and even set up our new thermostat. Quotation was clear and upfront, no hidden costs. We're thrilled to stick with Trane and this company. Their online reviews are glowing, which is well-deserved.

I should have written this review sooner. Williams Brothers AC and Heat is the go-to company for me in Pasadena - I've found a reliable partner for all my air conditioning needs. When our unit started blowing lukewarm air, I called them and they sent someone over on the same day. The service was thorough and fair, with Cory, the technician, being knowledgeable, courteous, and efficient to work with. Despite an initial stubborn issue with the electrical panel that kept popping up, they returned multiple times until it was fixed without charging extra. Their commitment to quality is clear - they'll stand by their work and ensure it's done right from the start.

I was fortunate to connect with a trustworthy company through my home warranty for heater repairs. My first claim started at the beginning of summer, and once it was approved, I received a call to schedule an initial inspection for my heater. Roman handled all the appointment scheduling and communication with my insurance provider. Their technician, Ezekiel, came out to service my heater multiple times, checking the system, performing diagnostics, and providing detailed reports with photos for my insurance.

Ezekiel's expertise was impressive, and he explained the situation clearly, outlining what repairs were necessary. I was very satisfied with the service I received and made sure to provide positive feedback every time my insurance reached out for updates on my heater repairs. Roman's support didn't stop there; when my insurance began to hesitate about a second claim for an additional unit, Roman stepped in to help me navigate the process.

He guided me through finalizing the claim, ordering necessary parts for the new installation, and ensured I received approval. The office kept me informed throughout the entire process, providing clear invoices detailing what I needed to pay out of pocket for items not covered by insurance. They worked efficiently to get the new heater parts delivered promptly after I approved the claim estimates, and scheduled the installation soon after.

I was pleasantly surprised by how quickly they addressed my urgent need for a new heater, especially during the extreme heat outside. Both units were installed within a week of each other, with Cory and Ezekiel handling the installations. They were professional, efficient, and thorough, paying attention to every detail. Despite navigating challenging areas like my stairs and hot attic, they worked hard without complaints.

Now that both installations are complete, my home feels amazing with the cool air from my new, properly functioning heaters. I appreciate the company's transparency in billing and their commitment to honest work. It's refreshing to find a team that keeps costs straightforward. I'm thrilled with my new heaters and the exceptional service I received!

When my heating system stopped working and wouldn't turn on, I called Williams Brothers AC and Heat for assistance. Given past experience with similar issues, I was concerned it might be connected to a previous problem, but this time Roman arrived to investigate. He identified an ant lodged in the electrical connector, causing the malfunction. He demonstrated the issue and explained what had happened clearly. The damaged connector was replaced, the area cleaned out, and the heater functioning properly again. The service was quick, courteous, and efficient. I'm grateful that the issue was resolved swiftly, allowing me to enjoy a comfortable home once more.

As a maintenance supervisor for a local business in Pasadena, I found myself in a bind when our usual HVAC company shut down unexpectedly. We needed a new 4-ton split air conditioning system installed ASAP, and most other companies couldn't accommodate the urgency. However, when I reached out to this particular HVAC firm, Ezekiel assured me he could swing by right away.

He made good on his promise, showing up within thirty minutes of our initial conversation. After discussing the details and agreeing on a fair price, Ezekiel asked about my flexibility regarding his late departure since he specializes in same-day installations. Initially, I was skeptical but Ezekiel kept his word. He swiftly arranged for a crane to transport the equipment, had it picked up, and assembled a three-person crew at our location within the hour.

By the end of the day, our new system was operational as promised. Everyone at my office is thrilled, and our customers are enjoying comfortable temperatures once again. If you're seeking trustworthy and speedy HVAC service in Pasadena, I strongly recommend this team. They consistently deliver on their commitments and prioritize customer satisfaction above all else.

Our furnace stopped working over the holiday weekend, and no matter what we tried, it wouldn't turn back on. We had to rely on our fireplace to keep the house warm enough for our family gathering. On Monday morning, I left a message to schedule an appointment as soon as possible with one of your technicians. Within hours, a guy showed up at my doorstep - Roman was his name - and took a look. It turned out a small bird had gotten stuck in the exhaust pipe, blocking airflow and causing the problem. He fixed it for a fair price, and now our furnace is working like new. I'm impressed with how quickly your team responded to get our heat back on.

Thanks for a top-notch job on my heater repair. My Pasadena home is now cozy and warm. The whole process was speedy and I got clear answers to all my questions. Cory and the crew were pleasant, efficient, and great to deal with. I'm so pleased with the outcome that I'll definitely come back if I need it again - and I'd highly suggest them to anyone in a similar spot.