HVAC reviews in Pasadena, California
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We hit our ac with a nasty heatwave and it promptly gave up the ghost. We reached out to our insurance for help, and they connected us with Williams Brothers AC and Heat. They sent someone from their office over straight away, and this lady was super friendly and genuinely seemed to care about getting our cooling situation sorted ASAP. She booked us in right away.
The technician arrived on time and introduced himself as roman. He was a total pro - got the old unit up and running in no time, explained everything in simple terms so we could understand what was going on. After the insurance lot finished their bit, Williams Brothers called us first to arrange the install. This was cory and ezekiel who turned up early and got the new unit in place within 8 hours - an absolute breeze. The whole process felt seamless and stress-free. We're extremely happy with our experience and will definitely be calling them again if we need any future ac repairs. -
I was blown away by Williams Brothers AC and Heat's service after another company told me my heater needed a costly fix or replacement. Roman from their team came out, inspected the issue, and found it was just low refrigerant - a common and affordable problem. He swiftly topped up the system, added dye to check for leaks, and had my heater working like new again. The price was spot on, and Roman even checked in later to ensure everything stayed running smoothly. It's refreshing to find a company that's genuinely customer-focused and knows their stuff.
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We've hired Williams Brothers AC and Heat twice for our Pasadena home, and both times they exceeded expectations. For the second assessment, Cory provided a thorough evaluation of our duplex's AC systems, offering practical advice that made sense. The quote we received was surprisingly affordable considering the quality of their service and equipment. On installation day, Cory and his team showed up on time, were respectful of my property, and demonstrated professional work ethic. Throughout the process, I received prompt responses to my questions. The final result was impeccable, leaving me confident in their abilities and eager to use them again for any future heating or cooling needs.
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When my heater went out, I was really concerned about being without it for too long. Another company had told me that the entire system would have to be replaced, which sounded like a big expense. So I asked Roman to take another look. He came right away and quickly identified the issue - I didn't even need to get a new unit. What impressed me most was how knowledgeable and professional Roman was throughout the whole process. His work not only fixed my problem but also saved me money. I'll definitely be calling them for any future heating or cooling issues, and I'd definitely recommend them to others who value reliable service.
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From the moment I contacted them, it was clear that my comfort at home took priority with this company. When my old furnace needed replacement, Cory answered promptly, offered a reasonable price, and got the job done quickly. The technician arrived on time, was courteous, and ensured everything was completed correctly. What impressed me most was their focus on customer satisfaction. I'd highly recommend Williams Brothers AC and Heat for any HVAC needs - they genuinely care about their customers and deliver top-notch service and reliable products.
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From the moment Cory showed up with his proposal, I was impressed. He presented himself professionally, demonstrated respect, and clearly understood what he was doing, explaining my heating system in a way that made sense to me. Compared to other quotes I received, Cory's expertise put my mind at ease when choosing this company for my furnace replacement. Roman and Ezekiel, the technicians who installed it, were equally impressive. They displayed exceptional skill and attention to detail, arriving on time and working diligently to get everything set up flawlessly. Their focus never wavered throughout the day. Overall, I'm extremely satisfied with the service provided. I strongly recommend this company for anyone requiring furnace repair or installation.
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We recently moved into a new home in Pasadena and were in desperate need of an HVAC system overhaul. With no prior knowledge of local companies, we tried out a few options, but this particular team stood head and shoulders above the rest. From the initial response to the final inspection, they demonstrated exceptional professionalism, friendliness, and a genuine understanding of their craft.
Our old heating and cooling system was in dire need of replacement due to lack of maintenance from previous owners. The new team arrived equipped with the latest technology, upgrading our furnace, central AC, and even replacing some ductwork for improved airflow and efficiency. Throughout the process, Cory and his crew were courteous, communicative, and attentive to our concerns.
We were thoroughly impressed by their attention to detail, ensuring that every aspect of the job was executed flawlessly from start to finish. The quality of work surpassed expectations, and we appreciated the more competitive pricing compared to other quotes we received.
What truly sets this team apart is their dedication to customer satisfaction and care. From our initial consultation to the final installation, they made us feel at ease, addressing all our questions and concerns. We now have complete trust in this company and would enthusiastically recommend them to anyone seeking HVAC services in Pasadena. -
I've had a fantastic experience with this HVAC company. They installed a new air conditioning system and handled some repairs at my home in Pasadena, and the whole process was seamless. From the initial office contact to the technicians who arrived on site, everyone I interacted with was friendly and professional. The installation was completed quickly, and they left everything tidy - it's clear that efficiency is their top priority.
Working with Cory initially set the tone for a stress-free experience; he was knowledgeable, explained things clearly, and answered all my questions promptly. His attention to detail made me feel confident in their ability to get the job done right. Given this was my first major AC upgrade, I appreciated how straightforward everything was.
The company pays close attention to even the smallest details, delivering high-quality service consistently. After the installation, they're still available for maintenance scheduling and answering follow-up questions - a testament to their commitment to customer care. Overall, I'd highly recommend this company to anyone in need of AC repair or installation in Pasadena; they truly go above and beyond! -
Roman and Cory did an outstanding job with our furnace repair in Pasadena. They came across as genuinely friendly, which made a huge difference considering I'm pregnant. The fact that they helped me clear some space beforehand was greatly appreciated. Their demeanor towards my dogs was also a nice touch.
The installation looks fantastic from both inside and out, and the crew ensured everything was spotless before leaving. A pleasant surprise was the removal of asbestos without any issues - Ezekiel and Cory handled it with care. The new insulation in the return ducts is a great addition. I'm already looking forward to using their services again when my water heater needs replacing.
A small detail that caught my attention was the neatly stored information booklet attached to the unit's side panel - a thoughtful touch. Overall, Roman and Cory demonstrated exceptional professionalism and courtesy as local business owners in Pasadena. -
Our experience with this home services business is two for two - both times we've needed assistance with our HVAC system have been top-notch. This time, the old AC unit finally gave up after many years, so we opted to replace it entirely with a new one. We reached out and got help from Roman and Cory, who once again delivered exceptional service. They arrived promptly the next day, conducted a thorough inspection, and explained all our options in clear detail. On installation day, Roman and Cory showed up on time and worked efficiently. They replaced the old unit with the new one in about 5-6 hours, which was remarkably fast considering the task. The new AC is significantly quieter and keeps our Pasadena home cool, perfectly suited for California's hot weather. Throughout the process, we received professional, friendly, and efficient service - everything we needed to be satisfied. We're thoroughly impressed with our new HVAC system and highly recommend this business to anyone requiring AC or heating services - they truly excel!
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I've been pleased with Williams Brothers AC & Heat's services. They recently replaced my old AC and furnace, which went smoothly. In the office, Cory was a pleasure to deal with - efficient and organized. Roman was great at explaining our options for the new system. The installation team did a professional job, leaving my home feeling cooler and more comfortable. I've also had them service my mini splits at two properties, consistently showing up on time, completing work quickly, and treating each space with respect. Their professionalism has earned me trust in their abilities - they're now my go-to for HVAC repairs and AC service.
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I had a fantastic experience with this company when my furnace started malfunctioning. They didn't try to upsell me on a new system, but instead offered a repair that saved me from having to replace it. The price was very affordable considering the quality of work.
When my old furnace finally gave up, they came out and did everything in one visit - taking measurements, setting up the new installation, and getting me up and running quickly. I've noticed many of my neighbors have had similar issues with their heating systems, requiring repeat visits from other companies. However, with my new setup, everything has been working smoothly without any problems.
I'm extremely satisfied with the service and workmanship provided by this company. The price was fair compared to what others in my neighborhood were paying, and I feel confident that it was worth every penny. -
They're pricey and painfully slow. Unskilled techs waste time with rates that are outrageous, especially for a job that shouldn't take more than an hour. Overpriced parts too. Won't be recommending this outfit to anyone.
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Didn't get a response after multiple attempts to contact them through their website. Didn't return my phone calls, despite being conveniently close by. Had to settle for a subpar AC service provider just around the corner, leaving me with a disappointing experience.
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This company finally got it right - they're honest, reliable, and motivated. They showed up on time and were professional throughout the appointment. The technician, Sevag, was top-notch, scaling the roof to diagnose and repair the issue efficiently. Pricing was fair, no surprises. Overall, a great experience that exceeded my expectations.
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This company has an extremely competent technical team. The sales representative showed up prepared to help, offering practical suggestions to optimize energy consumption and implement a cost-saving system. The technicians were courteous and thorough. Beyond our expectations in terms of support and service. We highly recommend this business.
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I've relied on GH&Son for heating and cooling needs for over a decade. If I weren't selling my house, I'd stick with them. Every interaction - from initial calls to the technicians working in my attic - was consistently professional, knowledgeable, and punctual. Their team's reliability is top-notch, making them an ideal choice for anyone seeking trustworthy service.
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I had a disastrous start when my AC broke down during a heatwave, and then the electricity went out, rendering the portable fans useless. Thankfully, the power came back on 12 hours later. When I called, Lymon from George Haney and Sons arrived within an hour, giving me a thorough investigation of the 1989 air conditioning system. I was presented with several options: repair or full replacement. Each option was explained in detail, highlighting its benefits. I chose a full replacement, which was scheduled for the next morning.
Three service men showed up at 8am and worked tirelessly until 5pm, taking only a brief 30-minute lunch break. I often checked on them outside, offered water, and got updates on their progress. The respect they showed me impressed me, as did the extra time they took to explain what they were doing, why, and how it would improve air quality and temperature.
The entire experience was exceptional, with excellent customer service from the office staff to the technicians themselves. They worked diligently in the sweltering sun until the job was complete, refusing to leave until I was comfortable again. -
I recently needed to replace my 28-year-old HVAC system due to a failed venting motor. Instead of upgrading an old system, I opted to research and compare bids from different companies. Haney & Son's Layman Lockwood stood out for his extensive knowledge of equipment and the industry, which was impressive considering the other bidders didn't quite match his expertise. His quote fell squarely in the middle price range, making it a competitive option. The workmen were skilled craftsmen who completed the job efficiently and within budget. I was thoroughly satisfied with their service, and as someone with extensive experience in the trades, I'd highly recommend Haney & Son for any HVAC repairs or replacements.
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Our heater packed up during one of the coldest weeks of the winter. The mornings were consistently above 40 degrees, making it a miserable experience without heat. We contacted George Haney & Son Inc. Heating and Air Conditioning after having a positive experience with Sevag Armoudikian fixing our Carrier AC last time. They sent him back to fix the heater, and he replaced the circuit board - it worked flawlessly. However, the issue recurred, causing noisy problems. We called them again, and we were glad they sent Sevag back to tackle the problem by replacing the motor. Now we can enjoy warm temperatures once more.
We want to express our gratitude to Sevag for his exceptional service, as he has a thorough understanding of both air conditioners and heaters. The company's decision to send the same technician back out for the second repair was also appreciated, saving us extra time and potential diagnostic costs. It's reassuring to have such reliable and efficient service, especially during extreme weather conditions. -
George Haney & Son is the top choice for AC and heater repairs in our area. When our old unit failed during a heatwave, they jumped into action, replacing it with a new one ASAP. Their technicians are friendly, efficient, and worked tirelessly to get everything done quickly.
This company is extremely reliable and knowledgeable - I have no doubt I made the right choice. They've won my trust, and I'll definitely be recommending them to anyone who needs similar work done.