Plumbing reviews in Pasadena, California

We had excellent plumbing work done by a professional team. The field supervisor and foreman, Korin and Gabriel, were knowledgeable and took the time to explain what was being done. They all worked hard, with Greg and Rene also contributing. We're very pleased with the service. The crew left our yard clean and tidy after completing their work. What impressed us most was Korin and Gabriel's politeness and kindness. They kept us informed throughout the process, ensuring a smooth experience.

We've had a couple of bad plumbing experiences recently, so we were relieved when these guys showed up. After another company left us with more leaks just a few weeks prior, they got right to work investigating the issue. The team found multiple sources in our attic and diagnosed the problem as a combination of old pipe failures and a faulty main valve - both of which they promptly replaced. We were surprised when new leaks popped up after pressure was applied to the system, but their professionalism and thoroughness put us at ease. Their expertise and replacement of nearly all of our original CPVC pipes with PEX was a welcome solution for an old house struggling with failing pipes.

We're grateful for Damary's assistance with our toilet problem. He provided clear answers to our queries, was efficient, and demonstrated a professional demeanor. While the repairs came with a higher cost than expected, we understood the necessity. The job was completed promptly, leaving us satisfied with his service.

They responded quickly and assessed my issue before fixing it. I'd consider using them again if the situation arose.

They've got skilled pros and respond promptly to issues - fast turnaround is a definite plus!

I'd highly recommend this service - fast, courteous, and efficient with a pleasant surprise on a weekend.

I called and was promised a follow-up twice - didn't happen. Their lack of reliability is concerning, especially for critical systems they install.

The product met my expectations at a fair cost. A convenient link to purchase was offered, and the item arrived promptly without hassle.

The installation was done efficiently and to our satisfaction. The technician completed the work quickly and fairly priced.

Showed up as promised. Replaced the old unit quickly and efficiently. Clearly explained the work and costs beforehand, then provided a fair invoice. Impressed by the promptness and transparency of the service.

My heater broke overnight and I called Blue Diamond as soon as morning arrived. They said they'd be at my place between 1-2pm, but by 5pm that day, nothing had shown up and no one followed up on their promise. In an emergency situation like this, their lack of reliability is unacceptable. My house is freezing cold now - it's a chilly 52 degrees inside - and I'm left to find another company to fix my furnace.

Blue Diamond Water Heater Repair supplied a vintage limit switch that suited my outdated hot water heater. Their staff, though uncharacteristically friendly, remained after closing hours to assist me. I'm grateful for their help; my household of five can look forward to clean clothes again.

Blue Diamond Water Heater Repair delivered with fast turnaround time and thorough fixes. I now rely on them for all my needs due to their reliability and fair pricing, earning them my top choice for future projects.

Exceptional service from this company! They didn't just fix my water heater, they took care of everything - even taught me how to keep it in good working order. The team was meticulous and explained everything clearly, making sure I knew what was going on. Their extra effort is truly appreciated.

The job done by this company was top-notch. They showed up fast when my water heater stopped working, fixed it, and left everything tidy. I'll definitely be calling them again in the future - they've earned my loyalty.

The plumber arrived right on schedule and got the new pipes installed quickly and professionally. Highly competent and thorough work done. All good now.

A major plumbing issue hit our basement, flooding everywhere. The technician showed up promptly, identified the source and repaired it on the same day. He explained what caused the leak and provided guidance on preventing future occurrences. Extremely knowledgeable and courteous, even in a challenging situation.

The new plumbers did an excellent job installing our kitchen sink and trash disposal - their professionalism and courtesy were truly appreciated, making for a very positive experience.

A good plumbing job. The technician showed up quickly, did the work without fuss, and made sure we knew what was going on. Now our hot water is fine.

We replaced the outdated plumbing system with a new one. The technicians arrived promptly, explained each step clearly, and left the area tidy. Their professionalism and courtesy made for an excellent experience.

We're pleased with our service, which has improved since the new water heater was installed. The plumber arrived promptly and explained the system's operation. The work demonstrates exceptional expertise.