Plumbing reviews in Pasadena, California

Antonio responded quickly and kept me informed every step of the way. He did an excellent job - I'm very satisfied with the service.

My toilet backed up and Sebastian arrived promptly. He efficiently resolved the problem and was extremely professional, explaining each step clearly. His excellent service left me very satisfied, thanks to his expertise and friendly demeanor.

Javier is top-notch! His prompt arrival solved my garbage disposal issue, which had been out of commission for ages. He tackled the problem with impressive efficiency and explained what went wrong in detail. Not only did he fix it quickly, but also offered practical tips to avoid future issues. The whole experience was hassle-free, and his tidy work left no mess behind. Javier's professionalism and expertise make him a standout – I highly recommend him for anyone needing reliable service!

They addressed my backup concerns by inspecting and fixing the problem area, providing clear communication, photos, and a plan for future maintenance, which felt more like prevention than an afterthought.

The service technician came to fix our water heater, which had been inconsistent. They walked us through the options for repair or replacement and got the job done efficiently. We appreciated their helpful advice afterwards as well.

The plumber I hired did a great job, arriving quickly and efficiently. He was friendly and professional throughout the visit, ensuring all the repairs were done properly. His work was satisfactory and resolved the issues promptly.

They showed up promptly the following day and delivered top-notch service. I discovered them through a promotion offering discounted drain cleaning - it lived up to expectations. The staff were excellent, straightforward, and genuinely good at what they do.

I was relieved by upfront pricing that put my mind at ease. Clear explanations of all options helped me make an informed decision without feeling pressured. The work turned out as planned, and I appreciated being able to choose a solution without any surprises.

Called out for new home problems, but office staff, communications, and Carlos the worker were all top-notch. Fortunately or unfortunately, our issues didn't require their exceptional service right now. We'll definitely call them when we do need help - thanks.

I was hesitant to work with a provider who'd throw technical terms at me without explaining them. Thankfully, this plumber took the time to listen and walk me through what was wrong. They presented my options clearly, including timelines for each choice. The solution made sense, and I felt valued, not pressured or confused.

We had plumbing issues with our showers and toilets, so we contacted MVP. The next morning, Luis arrived and figured out what went wrong during his 10-hour visit. He identified the 6 broken pipes and fixed the first one on the spot before returning the following day to tackle the remaining ones. On the third day, he double-checked everything was working properly. The service was outstanding, and I'd definitely recommend MVP - thanks again for an excellent job by Luis!

We experienced a plumbing disaster over the weekend, prompting us to call MVP. They assigned Luis, who quickly diagnosed the issue. He efficiently resolved 6 separate problems, explaining everything clearly as he worked and even entertained our young child during the process. Luis was exceptional - his professionalism and courtesy made him truly outstanding.

Gabriel does fantastic work and shows great dedication to his job. He's extremely reliable and gets the task done right. If you're looking for someone who will do a good job, Gabriel is top-notch.

They showed up when they said they would and did a good job without rushing through anything. The guy who came over was reliable, kept me informed, and finished on time. Overall, it felt like I got what I paid for - service that turned up when it said it would, no drama.

We experienced a severe back-up issue with our tubs and showers, which prompted us to contact Most Valuable Plumbers. Luis Gonzalez arrived promptly the following morning and worked diligently, pinpointing all six faulty breaks within a relatively short timeframe. His clear explanations made the complex process accessible and earned him top marks for customer service - we'll definitely be calling again.

Fernando was exceptional - incredibly professional, meticulous, and explained everything clearly. He documented issues thoroughly and provided honest, detailed advice with transparency. It's rare to find a company that's this organized and genuinely cares about its customers. Most Valuable Plumbing is the go-to for reliable service and peace of mind; I highly recommend them.

Great service from start to finish. The technician, Angel, quickly spotted the issue and fixed it efficiently. Office staff, including Steven and Gabby, were helpful and explained things in a clear, patient manner that put my mind at ease. Definitely would use them again.

We called them on a Friday afternoon after all our tubs and showers backed up with sewer water 😬. They sent someone over first thing Saturday morning. The team was great, especially Luis Gonzalez - he and his crew did an amazing job. We knew our pipes were clogged from roots, so they ran their camera through to find five breaks in the line. They worked non-stop over the weekend to fix a 15-year-old problem. It was expensive, but the financing options were straightforward and reasonable. Everything came with detailed explanations and photos. Luis went above and beyond by involving us in the process - even my kid enjoyed him! By the end of the weekend, it felt like they were part of the family. The work is guaranteed for 15 years, which gives me peace of mind. I'd definitely call them again if I need help with future plumbing issues.

They initially claimed they couldn't clear a blockage in our pipe, then said they needed to use a high-pressure washer to try again. Despite this, they still couldn't get it out. They charged us $350 for the pressure wash and an additional $3,500 to descale the pipe. I pointed out that we had already cleaned out the roof, but they don't offer such services. We waited, and a different plumber came out who was able to access the roof and resolve the issue quickly. This prompt response was appreciated, and they refunded our original charge when we requested it because they hadn't done what they should have in the first place.

I had a top-notch experience with this plumbing service. I reached out on a Saturday morning about a clogged kitchen sink and was answered promptly by a friendly dispatcher who gave me an estimated time frame of a couple hours later. When David showed up, he arrived right on schedule and got straight to work. He examined the sink and asked some smart questions about my house's plumbing setup before checking the exterior cleanout and crawlspace. He gave me a fair quote for snaking the drain and got started right away. What impressed me was his explanation of how certain items can exacerbate kitchen sink clogs - it really made sense. The whole job took about an hour to complete, leaving the area tidy as well. Overall, I was thoroughly satisfied with the service, and my newfound knowledge on maintaining a healthy kitchen drain system is thanks to this company.

Jorge came out to deal with my clogged kitchen pipes, which turned out to be beyond repair due to corrosion. Despite his efforts, he was upfront about the issue and gave me some options to consider. His good attitude and professional demeanor were a welcome change.