Reviews of local pros in Pico Rivera, California

Service is decent, they're a solid first choice for me.

Heather, Lonnie, and the team provided excellent service.

Excellent work, these professionals exceeded my expectations.

Fast delivery, good job.

Great experience with this company, they clearly prioritize safety above all else.

Avoid this company entirely. They have horrible customer service and if you need assistance, don't bother asking anyone named Rich or Richard – they're completely unhelpful.

Some branches of Johnstone's seem slow with customer service, but I had a different experience at the one in Sun Valley.

They don't cater to individual customers; only offer products to licensed professionals. Called them for a specific part but was informed contractors only, so I bought it elsewhere.

We've had a decent experience working with this team, they're consistently on point and Lonnie does his job well, while Liz really stands out.

Great experience with this company, the staff were very friendly and provided top-notch service.

This location has its pros. Unlike some other spots, they actually make an effort to look up parts and respond in a timely manner.

They're always reliable, especially with Lisa. Quick turnaround times and excellent product knowledge make them stand out. Friendly staff who genuinely care about their customers – no issues ever experienced.

Exceptional customer service from start to finish. Lisa's professionalism, courtesy, and helpfulness made a great impression - she checked all boxes as my top priority.

Heather is fantastic - she handles our orders flawlessly. She truly goes above and beyond, making her an absolute must-visit for anyone needing home services.

The Johnstone supply store in Montebello is top-notch. I've never had any issues finding the right gear or supplies - they usually get it for me ASAP if they're out of stock. The staff are super friendly, always willing to lend a hand with a positive attitude. Even when you can't see them, there's one guy behind the counter who always greets you with a smile. Another employee knows his stuff and is extremely helpful with equipment - he's a lifesaver! Overall, great service from this store.

We're a regular customer here and have always been impressed with the staff - friendly and knowledgeable. Unlike some other suppliers who constantly change personnel, this place keeps its experts on board, which makes all the difference in their competence.

I was searching for a capacitor for my air conditioning unit and tried several places, only to be shut down multiple times because I wasn't dealing with a contractor. The website didn't even mention it as a requirement. Thankfully, I stumbled upon Johnstone Supply, which had the part I needed and was willing to sell it. What a refreshing change from the others - they actually wanted to do business! Thanks to these folks, I got my AC up and running just in time for the sweltering heat. Their prices were great and they're honest; thanks again to Johnstone Supply!

If you're an HVAC professional, this store is a dream come true - it's like a treasure trove of essentials. They cater exclusively to technicians with the right credentials, which adds to their authenticity. It's not a general retail space; you need the proper licensing to make purchases here.

Very poor customer experience due to difficulty reaching staff.

Went here because my house compressor wasn't working. They're wholesale, but retail prices are higher. Paid $20 for capacitors. Helpful guy behind the counter named Joe explained things and fixed our AC. Thanks, Joe!

Fast and efficient thermostat install completed in record time.