Electrical reviews in Poway, California

At first, I though I'd found my 'forever go to' electrical service. I spoke to David and he was very knowledgable, providing an evaluation of what needed to be accomplished through texted photos and phone conversations. Then, it took weeks to get a cost quote. Once the quote came it took several more weeks to get a scheduled appointment. Then on the appointment date, they never showed up. I waited, and waited, then called them and they didn't even have me on their schedule (and they are the ones that gave me the appointment day and time). I could go on, however no need. It doesn't matter how much experience and knowledge a business can provide, if they have no customer service acumen and they don't follow through.....

I was having charging issues with my inverter in my motor home and convinced a new inverter was needed. I was given Mark's number by Ashley at Murrieta RV Repair in Temecula. I contacted Mark and explaned the symptoms. Without requiring payment for advice, Mark advised me of what was needed and on the phone, walked me through the reprogramming process of the charging system. Mark patiently repeated each step as needed.
With his expertise and friendly demeanor, Mark saved me about $1000 and a lot of stress and I didn't need a new inverter.
I would recommend Snyder Electric to anyone. Mark is top notch in my book.

I just had my electrical panel replaced in my condo. Start to finish they were extremely professional. They provided a reasonable and detailed quote, they completed the work on time and did everything they promised. The final bill came under the quoted amount. I have no complaints, if I ever need electrical work again I will definitely call them first.

At about midnight on Christmas Eve our property management firm was looking for an after-hours electrician after exhausting our current list of vendors. Mark Snyder promptly replied, set an appointment for Christmas morning, arrived on time, was professional and courteous to our tenant, provided photos of the repair, and followed up with a detailed invoice at a very reasonable cost. For a property manager, it doesn't get much better than that!

My experience with them was horrible. Many times they said they would call me back or that they would provide me information and they didn't. Their worst crime however was charging me $110/hour (electrician's rate) to wait on hold with Solar Edge for 2 hours and 45 minutes to see if the equipment that failed was under warranty or not!!! Of course I didn't know I was paying for an electrician to be playing on his phone or working on other customer's projects while on hold with Solar Edge until I received the bill from Mark Snyder Electric. In fact, when I spoke with Mark he told me they were NOT waiting on hold but waiting for Solar Edge to call them back. So why am I paying for THAT?!?!? This place is a total rip off and do not fall for them the way I did.

Watch out! I was overcharged on labor hours and have life security camera footage of the actual amount of time they were here working but they charged me for 3 additional hours. Not an honest company. Beware!

** I have streaming video proof of drivers driving up into driveway and on street, as well as continuous video of ladders, as well as continuous view of them driving away. The day two men were here (one man was here for 15 min)- only one man did the job - he just swapped out solar optimizers.

Mr. Snyder wants me to trust them because they are " Christians". I don't think an active Christian would curse me out over the phone Mr. Snyder - or lie - or cheat - or steal. Where can I send proof without you cursing at me or putting me down?

I have used Mark Snyder Electric several times over the years. On my most recent visit, I dropped off an Outback inverter for repair and never heard back from them. After leaving several messages that were not returned, I finally got hold of Holly. She told me that they could not reach Outback to get the parts needed. A month had already gone by. I went in and picked up the inverter, which they had a hard time finding and was left disassembled and missing parts. I contacted Outback and they had a part shipped to me within 2 weeks. As a long time repeat customer, I was repeatedly ignored and lied to. Their utter disorganization, lies and blatant disrespect for my customers property was inexcusably unprofessional.

Mark and his team were absolutely extraordinary, I am so pleased with the thoroughness of him and his team's evaluation. We are renters in our property, and one day the electricity in our kitchen entirely went out. He promptly came over and analyzed our situation which ended up being a horrible electrical job done by the previous contractor. Despite the mess of the previous contractor, Mark's team was wickedly efficient, so incredibly friendly, hardworking, and educational.

Overall 10/10 stars. I will definitely be hiring Mark and his team for any future repairs or inspections once I own a future home!

I used Mark Snyder Electric today for an emergency situation. Mark was extremely helpful, walking me through getting my refrigerator powered on the phone before even coming out to fix the actual problem. He arrived on time and knew all the right things to do. I was very happy with his services and will use him again if I need to.

Mark’s shop is very thorough. His crew does really good work. I liked working with Dave. These guys got me in and out in the same day. That’s not an easy task for an RV crew. These guys chased a ghost out of my rv. The flickering lights and a/c units have stopped. Mark even put his name and personal guarantee behind his crews work. What more could you ask for?

We were recommended to bring our inverter here for repair. It was a 2 1/2 drive each way but so worth it. From the office staff to the technicians as well as Mark himself were so fantastic. We needed to have it bench tested so we left it with them. They were so good about getting back to us on what they had found out on the unit! Once it was determined, parts were ordered and the repair completed. They were so good at explaining how it works and even emailed us a document about how to take care of your batteries and inverter! I highly recommend Mark Snyder Electric.

Mark Snyder Electric was absolutely fantastic for us. Our solar system had been down for over 1.3 years…the ‘other’ company we were using just kept putting bandaid-fixes (that didn’t work). We switched to MSE and instantly we knew what the real problems were, how to fix them, and the cost. Mark’s team went right to work, negotiating with our Inverter manufacturer, and got us back and running in no time. Hands-down thee best solar guys to use!

Great Job by Jay with Mark Snyder Electric installing a 50 Amp service line for a kitchen range conversion from gas to electric.

After two other supposedly 5 star contractors failed, Mark Snyder Electric got the work done for over a thousand dollars less than the nearest competition. One other 5 star electrician quoted $2600 and couldn't do the work for 2 months, the other ghosted me for days and then, when questioned, abruptly declined to bid claiming incorrectly that AC plus an electric range would overload the 100 amp panel.

Mark Snyder Electric solved the problem by adding a subpanel and did a beautiful job with this 41 ft run. I will use them again in the future. $1459.45 is a whole lot less than the other electrician's quote of $2,600.00!

Great Company!!

A great experience

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The work was excellently made and we do not have any problems with it since it was done.

Called in to replace a small light fixture that was hard wired in. Responded quickly to my call, very happy with the repairman and workmanship, just cost more than I would have expected

We are so happy with the professional service and speed of service. Same day, problems fixed and heat back on. Thank you!

We contacted Gforce Green Electric on a last minute notice and within an hour I received a call and an appointment was scheduled and my job was done and we had a very much happy and satisfied client.

Service was professional and able to work around our busy schedule with a Sunday visit. Everything was explained and work was completed well and at a reasonable price