Electrical reviews in Poway, California
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My relationship with Burtek starter over a year ago when Jay came out to the house to evaluate our energy situation. He did a study that showed some need for increased solar (we already had a 4K system), but no real need for a battery about which we had inquired. I liked that he not only didn't try to sell me something I didn't need, but actively recommended against it. So, naturally, I waited a year and decided I wanted the whole works, solar and battery. Jay's team gave us a competitive quote, showed up exactly when they said they would, handled all the permitting, and completed the install right on schedule. They were not only professional, but also. real pleasure to work with. I'd give them a strong recommendation in every category I can.
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Got in touch with Burtek Energy/Ryan LaFleur through a reference for our solar installation.
Ryan helped us through the whole project starting from initial stage to PTO and beyond. The folks at Burtek Energy and SunPower were very professional, on-time, and completed a fairly complicated project as promised within the proposed timeline. Ryan's earlier experience helped understanding the intricate details of the project, and also getting appropriate approvals from the HOA and complete the project in a timely manner.
I would definitely recommend Ryan and his team at Burtek for Solar Installation projects. -
4.26.23 update…See Contractors State License Board Complaint SF 2022 11998. Multiple violations issued to Burtek Energy in direct contradiction to their dishonest and misleading response below. This is public information anybody can request which will include documentation by owner Jay Burden attempting to have a big voice and threaten us if we told about the actions of his company.
Stay Away! I was a previously happy customer returning to add more panels to my roof. I even had given previous referrals but something has drastically changed. Day before installation I was contacted and told design didn’t properly account for 3 panels they previously installed/sold me and it would need to be reconfigured to fit my roof. Instead I come home to the 3 previously purchased panels taken completely down(approximately 3 yrs old)thrown on my side yard. This has resulted in me being double sold 3 panels for the same location with the same exact sales rep involved in both transactions. Currently pursuing action with State Contractors Board which I should not have to do. Know your rights and don’t be intimidated to share your experience so others can make informed decisions.
Update 10.20.22 In reviewing the “owners” comments below, the reply is an attempt to mislead. His sales representative (an employee of Burtek) is listed on both contracts from 2018 and 2022. In 2022 they attempted to have another vendor due the install, hence the misleading statement below. The other vendor identified what they were apparently given/sold by Burtek was not possible as panels were already there. Burtek then sent their own vendor and removed the 3 panels that were double sold by this same sales representative (employee of Burtek) and left them on our side yard. Burtek does not deny doing this, but instead has sent a threatening email trying to silence me and not share my experience. I wonder how many other people have experienced similar situations but were intimidated and bullied by Burtek not to share??? All is documented in writing and when the dust settles will be documented through the State Contractors Board under both Burteks license number as well as the sales representative.
Honesty is the best policy and that is NOT what you get from Burtek as they documented for everyone to see in their response below. -
If you are looking to go solar Burtek Energy is the best company to get you there. I had a very complicated install; on a separate structure, building permits, trees in the way and I travel with my work so I'm not around a lot. Jay was AWESOME! Even when I was ready to give up and just not get solar, he hung in there, starting with getting trees out of the way, to dealing with all the permitting issues, to my 20 million questions about why it still wasn't approved (city issues not his), on and on. And finally he got my system approved, installed and running and I could not be happier! My bill has gone from an average of $400 to paying for my system and SDGE minimums and of course, gas. But can you imagine how happy and stress free it makes me to know my electric bill will be almost nothing for the next 25 years! Thank you, Jay! Thank you, Burtek! I am forever grateful.
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This was one of the best purchasing experiences I've had. I want to emphasize "purchase" as I was given information that helped me decide to purchase from Butek. At no time did I feel pressured or hyped. The salesperson Ryan Lafleur was knowledgeable, personable and provided pros and cons. He did not over promise which I saw during the installation. Ryan came out each day during installation of the panels and the batteries (yes, I got backup batteries). I must admit I was skeptical when he told me the owner assists with the installation, but Jay (the owner did come and did hands on in the batter install. All in all I feel I have made a superior investment in my home, my family and the environment. Thank you Ryan, Jay and the whole Burtek team.
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I had solar panels installed a few years ago, and a while ago I was ready to have the same company install a solar battery. Two problems: they couldn’t get the storage battery that I wanted in a timely fashion, and they were no longer a local company; I was dealing with a sales person located a few hundred miles away. Enter Blake Sorenson, a sales person for Burtek Energy, a local company. He and his associate, Jay Burden, were very responsive to my emails, phone calls, and face-to-face meetings, and helped me understand that the storage battery, made locally by NeoVolta, is a superior product (safer, longer lasting, and more efficient) compared to the other product. Blake also helped me deal with SDG&E, not an insignificant accomplishment. These individuals, including the owner of local battery manufacturer, NeoVolta, personally visited my home a number of times to ensure that my system met my needs (my goal wasn’t to lower my electric bill, which was near zero, but to increase the likelihood that I would have sufficient energy reserves in case of a prolonged power grid failure—an increasing risk!). To that end, I also had them add a few more SunPower solar panels (also top of the line and made in America). So whether your primary goal is to lower your annual cost of electricity, or to survive a prolonged power outage, or to help decrease your carbon footprint in an effort to decrease global warming, I highly recommend Burtek Energy. One last comment: I HATE high pressure sales people, and I never once felt pressured, I felt enlightened!
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I was curious about solar, and happened to stumble upon Burtek's booth at a local farmer's market. I chatted up the salesperson there, who ended up being my main POC, Blake Sorensen. He was very patient with me and was always willing to answer any of my questions/doubts by laying out facts instead of guilt. We met many times prior to him even securing commitment from me. I met with several other companies, including some of Sunpower's Master dealers, but none of them could measure up to Burtek (and Blake's) attentiveness and customer service.
Once all the papers were signed, he continued to maintain dialogue between Sunpower and myself. I highly recommend Blake and his team at Burtek. -
This company is very professional and does quality installations. The crew was great and very detail oriented. Blake Sorensen was particularly great as the Energy Consultant and Project Manager. He basically held my hand the whole way through. Any questions or needed communications were address very quickly by Blake. They may be a little more expensive than other companies but SunPower has the best quality product and hires the best installers and representatives.
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I began the solar panel installation process with SunPower, and the company handled the site survey. Eric was extremely knowledgeable and answered all my questions, no matter how trivial they seemed. He took his time to go over the small details, and his honesty and approachable demeanor put all my concerns to rest. I highly recommend this company to anyone considering solar panels or HVAC systems.
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Ryan was very knowledgable and professional, guiding us through the process. Very pleased with the solar system Burtek installed, well designed, looks great, and provides one of the best warranty that we’ve found. Everything was done in house from financing, install to service. Would definitely recommend Burtek to cover your solar needs. Ryan really took the time to answer our questions and made sure to follow up after we got up and running.
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Looking for solar we pulled in a few companies for quotes. Blake at BURTEK did an excellent job with the proposal and follow up. This continued through the entire project as he stayed involved in all communications. At one point we thought there might be a bit of a setback and he was there to check on it immediately. The rest of the team was great as well, and worked with our requests onsite. The entire process was quicker than expected and the value makes this a no brainer. A big thank you to Blake, BURTEK, and their team.
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Eric, a Burtek company electrician, inspected our solar system today for the purpose of giving us an estimate. He was courteous. He explained his findings clearly and made sure my questions were answered. The price for this service was the most reasonable I have found in the past month of searching.
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I started my solar project by contacting several companies and the one that really stood up is Burtek Energy.
I specifically worked with Blake Sorensen who supervised the entire project from the estimation of the energy requirements to the final inspection. He was absolutely professional, always on top of the whole situation at any stage of the work, and he represented the ideal liaison between the installer, the admin department and the inspectors.
We had to go through a couple of changes along the way, and he was always able to explain the reasons behind the modification; furthermore, he was always able to provide a timely reminder prior any scheduled visit and I definitively recommend Burtek Energy and specifically Blake for any serious solar project.
Last but not least, there were no bad surprises. The price he indicated to me at his first visit was honored and the schedule was met as predicted. I am a very satisfied customer of Burtek Energy and they deserve the 5 start rating. -
I was a little apprehensive about moving forward with Sunpower, after the recent email I received from them concerning a major change in their company regarding installation. All my reservations vanished as soon as I met Eric Loveday, when he came to my home to do his site survey. He was polite, professional, and informative. He answered all of my questions in a way that I could understand what to expect moving forward with the installation. I look forward to his return on the project. Sunpower and Burtek are very fortunate to have him on their team.
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Better late than never. I would like to recommend Burtek Energy to anyone that wants/needs roofing with solar panels. Ilyan was one of the few company representatives that actually took the time to come to my house, do a detailed inspection and work with me to come up with a solution that works for my family. I was able to find his company’s information through SunPower’s approved contactors/dealers. Overall, my family is pleased with the outcome. From the initial roof inspection, to finally turning on the system and watching it convert solar energy into electricity to power our home, was remarkable. Yes, there were some hiccups here and there, due to weather delays, and the city taking its time to approve the final stages of the project. Nonetheless, the roofing guys treated my house as theirs and did a thorough job. The solar panels team were also great. The roof is in great shape and the solar panels are powering our home. I even got a refund in the end. Thanks Ilyan.
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Burtek Energy installed my Solar years ago. I reached out to them when my system, while still working fine, wasn't communicating my output to SunPower and my home report was generating a blank report of my usage. Jay responded right away and set up a warranty visit for me. Eric, the technician, came out first thing in the a.m. and was very personable and professional. He found another issue with my system and reported it to SunPower right away and it is being addressed.
I have been very pleased with Burtek Energy, their employees and level of professionalism right from the start. I wouldn't hesitate to refer them to anyone. -
I could not have been luckier in working with Ryan + the folks at Burtek. To summarize my experience with them they have been knowledgable on the process and legal process, accommodating with the thousands of channels my home + HOA provided, communicative and quick in terms of scheduling and delays, and lastly all around a good group of ethical people to work with.
I cannot say thank you enough to the Burtek team for working through what felt like the longest and most arduous solar installation. It is greatly appreciated and I would absolutely recommend them to anyone looking to install solar. -
I recently had the pleasure of utilizing Burtek Energy's services, and I must say, I couldn't be more satisfied! Eric, their representative, demonstrated exceptional professionalism and efficiency when dealing with an issue we encountered with our monitoring system. His prompt response and meticulous approach truly impressed me. Not only did he resolve the problem, but he also took the time to review other issues that need further attention.
Based on my experience, I wholeheartedly recommend Burtek Energy to anyone needing reliable and competent energy solutions. With professionals like Eric on their team, you can trust that your needs will be met with excellence. Thank you, Burtek Energy, for a job well done! -
Burtek Energy was contracted by Sunpower to come fix my Solar System . Burtek demonstrated fantastic customer service throughout this process. Especially Melodie , who was in constant contact with me, from getting the correct parts and scheduling the install to my schedule and Eric who did a great job of installing my parts. Thanks Burtek Energy !! I would recommend this company for all your Solar Needs !!👍
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I've had a great experience working with BURTEK Energy, starting with Ryan LaFleur who spent the time to explain the different battery options for my existing solar panels. I never felt pressured throughout the process. Ryan was very responsive when I had questions for him.
The installation also went well with Jay Burden, lead electrician Saul and team. The installers worked efficiently, answered any questions I had, and cleaned up after themselves. Another visit was made to configure the Wi-Fi monitoring and to optimize some battery settings.
Overall I highly recommend BURTEK Energy. -
Burtek Energy was professional in delivering a complete solar system for our home & property. They were innovative in implementing a solar plan to meet our current and future requirements. They were skilled in installing the ground mount panels, batteries & a backup generator. They repaired & updated the electrical systems for the home, casita, garage, and pool. The office team provided us with workable financial options throughout the entire project. We would highly recommend the Burtek Energy Team for any electrical, solar or energy projects.
The Robinson’s