Constraction reviews in Riverside, California
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As seen with previous reviews, I’m sure they will have some form of defense to any statement I make. But when we started this journey, I couldn’t find many reviews so I feel a duty to leave one. I will keep this short. Hindsight is 20/20 and we should’ve taken the insurance money and found our own contractor. Our bottom floor flooded and it was a big task to fix. Ignoring the lack of communication and professionalism, the bottom line is Prime’s work is not quality and we signed papers saying the work was complete even while knowing corners were cut. We’d much rather fix the issues and finish the work than deal with them any longer. Cabinet drawer holes are the wrong size, outlet was installed blocking our dishwasher from sitting correctly, portions of baseboards weren’t painted, and there’s more…. Only positive thing I can say is that their front desk gals are the sweetest people. Seriously, super apologetic the entire time and I felt so bad that they have to apologize for issues they didn’t cause.
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This company has a contract and thousands of dollars deposit... and hasn’t even started the job... it’s been a month... and they’re only supposed to rebuild the cabinet boxes for a butcher block and put it back together. I could only imagine if they had to repair a flooded full kitchen or bathroom.
Do Not Use These People... Mercury Insurance recommended them, and now my claim adjuster is involved trying to get the work started.... even involved the owner and he didn’t even have the decency to help in anyways. Thanks Mike Boab and Mike Robbins... we delayed the sale of our home for a month due to their lack of urgency. -
I had an excellent experience working with Prime Construction on some home repairs resulting from a water leak. They gave a fair estimate and completed the work within the agreed upon rates. They were professional and always on time, and I was able to communicate regularly with them throughout the job. The job was also completed in a very timely manner. I would highly recommend Prime Construction.
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Rudy the project manager and Juan and Sergio did a great job. We had a water heater leak. They did the dry wall repair, painting and flooring.
All the crew and office is friendly and easy to work with. -
Prime Construction was recommended by my insurance company. From the initial call about the estimate to the final day of payment, Mike and Deanna made this process flow smoothly and with patience. I did receive another quote for the same work and Prime outbid the other companies. For me, any company could have done the work but it really is the customer service that retains customers. I highly recommend Prime. As you can see from the pictures, the before and after made a drastic change to my home. Although the insurance process is long to get the work done, it wasn’t that way with Prime. Mike was able to get a team out to my home sooner than expected because he knew my urgency. If you’re out there looking for a reason to choose Prime, I hope a new homeowner like me makes it easier for you. I have found someone to lean back on if I ever run into a similar issue. Special thanks to all the Prime team members that had a hand on this transaction. Forever appreciated.
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I have had Prime Construction work on two different issues I had. Both were water leaks in different areas, one requiring gutting a portion of my kitchen and another involving flooring in which both times, my experience was excellent. Prime employees responded quickly and helped me to navigate the process with my insurance to get things handled efficiently. I tend to ask a lot of question and be very particular about people in my home and everyone that came in to work on the projects was polite, on time, and professional. In the end, I was very pleased with the finished product and I would highly recommend using Prime Construction to fix your home.
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After an accidental flood,Prime construction renovated our whole house. They are professional and courteous. The job was done quickly and cleanly.If I could I'd give them 11 stars. I recommend them to anyone who require work done. Thanks Prime you have made the renovation a great experience.
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Prime Construction was recommended by my insurance company.
Rudy was professional and very responsive to any questions we had. He did frequent follow-ups to ensure things were going well. Great manager!
Rudy and his team did a great job on building my cabinets! We love them! Thank you Rudy and team. -
We recently worked with Prime Construction as a subcontractor on a sunroom replacement after the homeowner experienced a fire. Communication from their team was clear, professional, productive and expectations were outlined appropriately at the outset. We were brought in to oversee the demolition of an existing sunroom, replace concrete and build a new TEMO sunroom.
We appreciate the opportunity to collaborate with Prime Construction and would enjoy working together again in the future. -
I have never dealt with such horrible labor and unprofessionalism. In dealing with rob, my contract manager.
There was very little communication to me when I had to have a condo bedroom and downstairs rebuilt, because of a small fire. I was never informed of things happening. Ahead of time, only afterwards and I was treated as if I was a second class citizen. They were a referral from State Farm. I will never make this mistake again. Very, very poor service when it comes to their contract labor.
The only bright spot seemed to be was Deanna in the office and Sonia, the office assistant.
The people they hired to paint did a very bad job. They had to come back twice. And I'm still not happy with it. Please do your research when trying to decide if you want to use these people. I highly do not suggest using them. -
The downstairs bathroom toilet leaked and I had extensive water damage March 2025. Whenever I had to file a claim with my Homeowners insurance it was a nightmare.
First, I was blessed with an excellent insurance agent that recommended Prime Construction. Deanna from Prime and the insurance agent worked great together and I didn’t have to stress over ver anything. Prime paid my insurance directly which was awesome. The water damage included the lowers parts of 2 walls and part of a garage wall behind the bathroom. The wax ring of the toilet needed to be replaced. The toilet and vanity needed to be removed. Because of past experiences when other companies removed walks they ended up destroying the room. But Prime cut out only what needed to be cut out and they carefully removed and packed my toilet, vanity, sink, and mirror. When I had a problem with the separate plumber contractor, Prime stepped in and fixed the wax ring and hooked up my plumbing. The wall texture and matching the paint color was perfect.
If I had any concerns, Prime was quick to fix.
The job took less than 2 weeks to complete.
5 months later I had an issue with the main water line in my front lawn. My gardener broke the line. I called around but it was a Sunday and I had a hard time getting a plumber to come out. For whatever reason, I called Prime Construction to see if they could recommend a plumber. Since it was a Sunday, the office was closed, but the phone call went to Deanna cell phone, and she answered. She was kind enough to recommend a plumber that would come out on Sunday. She didn’t have to do this for me. My claim had been completed months prior. I was able to get a couple of quotes from 2 other plumbers but the one Deanna from Prime Construction gave me the best quote and wouldn’t charge me anything if he couldn’t fix the leak. I asked if he had to do more work then he quoted would he charge more and he said, “No”. Thank you Deanna! Thank you for going above and beyond. -
Da Kind
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Small world.
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We highly recommend Alvarez Construction Services for home remodeling projects. They were referred to us when we needed major repairs in both of our bathrooms. Diego and the team handled everything—from installing a new shower pan and bathtub, to laying new tile, updating the flooring, replacing faucets, and repainting the walls. Later, we added more work, having them paint and put in new flooring in other rooms. Throughout the two weeks of the renovation, the crew was respectful of our home and kept things as tidy as possible. The pricing was fair and reasonable for the quality of work provided. Even though we had an unrelated electrical issue that required a separate contractor, the focus and skill shown in transforming our bathrooms and updating our floors made the whole experience very positive. Our bathrooms look fantastic, and we are thrilled with the results!
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Our experience with Alvarez Construction Services for our complete home remodel was fantastic. We needed a full renovation, including updates to the kitchen, bathrooms, living areas, and even added a master bedroom upstairs. From the beginning, Norman and Gerald were reliable, communicative, and truly attentive to every detail. After researching many companies and getting several quotes, we felt confident choosing this team, even though their estimate was a bit higher—it was absolutely worth it! The entire project was finished ahead of schedule, taking only 8 months instead of the expected 10, and everything stayed perfectly on budget with no unexpected costs. Throughout the process, Norman was patient, organized, and always made us feel like our home was a priority. From the initial design and planning, to architectural details and city permits, to a clear payment schedule, everything was handled with professionalism and care. Even after the remodel was complete, Norman checked in to ensure we were satisfied and that everything was working smoothly. We feel so lucky to have chosen this team for such a big project, and we couldn’t be happier with our beautiful new home. We highly recommend them to anyone looking to renovate their space!
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i have worked with another contractor before, but after my experience with this team, i would definitely recommend them to anyone looking for home remodeling services. gerald and his crew helped us build two adus on our property and also extended our master bedroom. from the first meeting, gerald was prepared with our engineer’s plans printed out and ready to walk through our ideas, even before we signed any contract. anytime we faced challenges, gerald always found smart and cost-effective solutions to keep the project moving forward while trying to save us money, even though home remodeling in california can be expensive. what really stood out for us was the clear communication, honesty, and transparency throughout the entire project. gerald delivered on all of those things. overall, we feel like we got a great balance of price and quality. our property turned out even better than we imagined, and we’re really happy with the results.
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We hired a remodeling team to update both of our bathrooms, and we are really pleased with the results. The bathrooms were finished right on schedule and within our budget. We’ve relied on their services for several years now, and everything has held up perfectly—no issues at all. The craftsmanship is top-notch and both spaces still look beautiful. Later on, I contacted Diego to see if they could add a custom gazebo for some extra shade in our sunny backyard. They built it just the way we wanted, and it still looks fantastic. You can really tell they pay attention to detail in all their work. We’re very happy with everything they’ve done for our home.
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if you're searching for a home remodeling company that provides accurate estimates, clear budget updates, and finishes projects on schedule, this is the team to trust. they have a strong understanding of what works well in california homes, especially considering the local climate and unique style preferences. the crew, especially diego, always brings creative ideas to solve remodeling challenges while being mindful of the budget. diego and the team make the process enjoyable with a positive attitude and a real passion for their work. they involve skilled local workers and always consider the specific needs of homeowners, including those with rental properties. we plan to use their services for all of our future home improvement projects, both big and small. highly recommended for anyone looking for quality home remodeling!
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As a new homeowner, I’ve really appreciated the help I got with my home remodeling projects. From checking things out before I bought the house to recommending and handling repairs, the team was always there when I needed them. Diego and Jeff showed up right on time, finished the repairs under my house quickly, and left the area spotless—like no one had even been there. When it was time to fix some issues the termite inspection found, they handled the structural work efficiently and made sure everything looked great before heading out. My house feels safe and sturdy now, thanks to their hard work. I was especially impressed that they followed up after the job to make sure I was happy with everything. That kind of dedication shows they really care about their work and their customers. You don’t see that kind of service with most contractors. I’ll definitely use them for any future home repairs or remodeling projects—I couldn’t be happier with their service!
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Our home in Riverside needed a complete remodel, with almost the entire house stripped down to the framing. We had a limited budget, but Gerald and his team came out, carefully assessed the work, and provided a clear and detailed estimate. They managed to finish the renovation right on budget and even completed everything ahead of schedule. Throughout the process, Gerald shared great design suggestions that truly transformed our home and made the finished space even better than we imagined. Communication was always quick and reliable, no matter if we reached out by phone, text, or email. Choosing this remodeling company was definitely the right decision. They remodeled two bathrooms, the kitchen, three bedrooms, plus the living and dining rooms—our house has never looked so good. Gerald can even share before and after photos to show the amazing results. As first-time homeowners working with a contractor, we couldn’t be happier with our choice.
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I recently hired Alvarez Construction Services for a soft-story retrofit at my rental property in Riverside and had a truly great experience. Gerald worked closely with my budget and made sure the entire remodeling process went smoothly and stayed on schedule. Norman handled all the necessary paperwork for the city and was very helpful in answering my questions. Before deciding, I got quotes from a few other remodeling companies, but I chose this company because they handle everything in-house, which made things much easier. Gerald even gave me a tour of their facility so I could see the quality of their work firsthand. I highly recommend them to anyone looking for home remodeling or retrofit services.