Home Services reviews in San Francisco, California

As an interior designer, having a great team of carpet cleaning professionals is so important for my work. I’ve worked with this carpet cleaning company for a while now, and I’m always impressed by their careful work and professionalism. They have cleaned all types of rugs for us—silk, silk/wool blends, and thick wool carpets—and every time, the carpets come back looking fresh and like new, sometimes even better than before! I’m excited to keep working with them in the future.

We’ve had several carpets cleaned and fixed by Zen Carpet Cleaning in San Francisco over many years. They always do a fantastic job and their prices are fair. Once, we brought in an old rug with bad moth damage. Cesar let us know that although they could repair the damaged spots, it would cost more than the rug’s value. He suggested a deep cleaning and moth treatment instead, and to place the rug where the damage wouldn’t show. We followed his advice and are very happy with the results. We really appreciate their honest and helpful service.

zen carpet cleaning provided an excellent service during my recent carpet clean. they were quick to respond, friendly, and efficient. as a fellow cat owner, austin was very knowledgeable about addressing our main concerns with the rugs. he was professional, caring, and truly passionate about his work. it was great to have him back, especially since he remembered the specific needs of our home from our last carpet cleaning. working with him and the team was a fantastic experience, and they are my go-to choice for all carpet and rug cleaning needs.

Here’s your revised review following all the requirements: i am writing about my experience with Zen Carpet Cleaning in San Francisco. i have not used their services before, but as a fellow carpet cleaner, i know a lot about the industry and the different cleaning methods, especially hot water extraction (steam cleaning). Zen Carpet Cleaning is well respected among carpet cleaning professionals, and Cesar is known for sharing helpful advice and tips with others who are just starting out. he is also creative with carpet cleaning equipment and some of his ideas have been used by big equipment makers. sometimes people post reviews with claims like “every spot came back” or “baseboards got damaged from the water” and say nothing can be done. usually, these stories are not true and are used to scare customers away from steam cleaning, which is actually the method most carpet manufacturers recommend. it’s common to see a few negative reviews appear all at once, but i think it’s important to look at the many positive reviews online and trust the method that works best for most carpets. if you are thinking about getting your carpets cleaned, i suggest reading lots of reviews and considering the good reputation Zen Carpet Cleaning has in San Francisco.

I just had 3 area rugs cleaned by Zen Carpet Cleaning in San Francisco. My carpets hadn't been cleaned in years and were in pretty rough shape, especially one with a pet stain. I thought they would look a little better, but they actually look brand new. The pet stain is completely gone. I used another company before, but this team did a much better job. Austin took care of all the heavy lifting and moving. I was thinking I might need to buy new rugs soon, but now I don't have to. The service was excellent.

As a local Realtor, I've been working with Cesar at Zen Carpet Cleaning for about 15 years. I've tried other companies and even used my own machine, but I was never truly satisfied. Cesar has a talent for rejuvenating carpets without leaving them overly wet like other services or rental machines do. I appreciate how he takes the time to assess whether the carpet I need cleaned is worth saving. He is honest and will let me know if replacement is the better option, which I really value. Cesar is someone you can rely on.

I had an amazing experience getting our couch and ottoman cleaned. Austin arrived on time and was very respectful of our home, making sure to leave everything tidy. His attention to detail was impressive. Our couch, which was in rough shape, looked spotless and almost brand new after the cleaning. The tough stains that I thought would never come out were completely removed, and the upholstery felt so fresh. The pricing was fair and clear, with no hidden fees, and the final cost matched the quote, which I really appreciated. I highly recommend this service. Their professionalism, skill, and outstanding service have truly set a new standard for upholstery cleaning. If you need a reliable, efficient, and friendly team to revive your furniture, this is the one to choose!

Austin from Zen Carpet Cleaning has been taking care of my carpets and floors in San Francisco for many years, and I honestly wouldn't use anyone else. He is always on time, polite, neat, and professional. He has answered all my questions about keeping my carpet fresh and tidy. I have three cats who sometimes make messes and shed fur, but my friends always say they wouldn't even know I had cats if they didn't see them—my home feels that clean after a visit. Austin also gives helpful advice about spot cleaning in between my regular carpet cleanings, which really helps with knowing how to handle spills and pet messes. I just had my light beige carpet and grout cleaned, and the carpet looks fantastic, considering its age and color, and the grout looks like new. I’ve thought about replacing my carpet, but it still looks and feels amazing, so it’s hard to say goodbye. If you need your carpets, tile, or upholstery cleaned, you will be very happy with the service!

I am extremely happy with the carpet cleaning service I received at my home. The technician, Cesar, called before arriving and was right on time. He was very professional and made sure to ask if I had any questions or areas of the carpet that needed special attention. Cesar set up his equipment quickly and got straight to cleaning. My carpets look fresh and almost new again, and I’m really pleased with the results. I highly recommend this carpet cleaning company if you want your carpets cleaned properly. I will definitely ask for Cesar next time. Excellent job!

as a returning customer, i wish i could give more than 5 stars! the customer service and the way they cleaned my carpets were amazing. i just had my white carpet and a recliner cleaned, and all the stains—including tough clay—were completely gone. austin did a fantastic job. i highly recommend zen carpet cleaning for anyone who wants spotless carpets and great service. if you've had trouble getting your carpets clean before, give them a try—you'll see the difference!

Austin and his team did an outstanding job from start to finish. We moved into a new home in San Francisco that really needed a deep cleaning, and we weren’t sure if the carpets could be saved or if we’d have to replace them. After their work, the carpets looked like new. Since the house had been empty for some time, we also wanted the air to be fresh, and the duct cleaning made everything smell great. Austin also cleaned the carpets in our old rental before we moved out, which helped us get our full deposit back. Five stars for excellent, professional carpet and duct cleaning—everything was spotless and fresh!

A carpet cleaning service really helped me out when another company didn’t show up. They have 24-hour online customer support, so I was able to send a message at any time. The customer service agent called me back in the morning, gave me a special deal, and even added a senior discount. Cesar arrived in less than three hours and spent about an hour and a half cleaning two bedrooms, a loft, and a small walk-in closet. The carpets look fantastic now, even though they hadn't been cleaned in years! They really make the place look better for selling. I highly recommend this carpet cleaning service!

I highly recommend this carpet cleaning service! I had the pleasure of having Austin clean the carpets in two of my homes, and the results were truly outstanding. Austin's professionalism, attention to detail, and commitment to excellent service are impressive. I've used this service twice and will definitely continue in the future. From the moment Austin arrived, he was on time, friendly, and respectful of my home. He carefully assessed the areas that needed cleaning and explained the process clearly, so I knew exactly what to expect. The transformation of my carpets was incredible; stains I thought would never come out vanished, and the carpets looked and felt brand new. What makes this service stand out is their dedication to quality and customer satisfaction. They go the extra mile to ensure you're happy with the results, which really shows in their work. Austin is truly skilled at what he does. If you're searching for a dependable, thorough, and professional carpet cleaning service, this is the one to choose. Ask for Austin; you won't be disappointed!

This morning, Austin cleaned our carpets and six upholstered chairs. He was professional, polite, and took great care with our furniture. Even though cleaning the chairs was a tough job, he stuck to the original quote. That shows real honesty and integrity. The carpets and chairs look fantastic now. I will always call Zen Carpet Cleaning for carpet cleaning in San Francisco. I highly recommend their services. The house smelled fresh and clean when the work was done.

austin runs the show, but his team really acts like they care about every job too, and that's great. they made sure all our carpet cleaning and repairs were handled with skill and attention. we needed five or six small fixes, and now those spots just blend in with the rest of the carpet—you'd never know they were repaired. the response was quick from my first call, and they managed to fit us in for cleaning and repairs within a few days. good people. good work. definitely recommend.

I wish I had taken before and after pictures, but I was busy working. Cesar did an amazing job! I was so happy to see that all the stains on my daughter's carpet were gone, and my area rug looks brand new again. When I called, I didn’t have an appointment, but he came right out since he was already in San Francisco. He was professional, fast, and the price was fair. I’m very happy with the service and will use them again. Highly recommend to family and friends.

We recently had our den carpet and kitchen tile cleaned by Austin from Zen Carpet Cleaning. He arrived right on time and finished the job quickly and with great attention to detail. We talked about a tough spot on the carpet caused by pet stains that had been cleaned before by others but never really came out. After Austin was done, the kitchen tile looked brand new and the problem area on the carpet was almost gone. He let us know that sometimes stains can come back up after cleaning, but assured us that with their 30-day guarantee, they’d be happy to come back if needed. A couple of weeks later, the stain started to show up again, so I gave them a call, and Austin returned to clean that area again at no extra cost. The stain might eventually come back for good, but thanks to the extra effort, the carpet looks so much better now. Very satisfied with the service!

Absolutely outstanding service and results! I had a major carpet disaster at my home in San Francisco when an entire gallon of purple and blue paint spilled all over the carpet. I was sure it was ruined for good. I called Zen Carpet Cleaning right away. Austin responded quickly, even leaving another job to help me out. He was honest and said he'd do his best, but couldn't promise what the outcome would be. To my surprise, he removed every bit of the paint stain! The transformation was incredible—my carpet looked as good as new. I was relieved I didn't have to spend a ton of money replacing the carpet. Their work goes far beyond just regular carpet cleaning. I’m so grateful for the fast, professional, and thorough service. They’ll always be my go-to for carpet cleaning needs.

Zen Carpet Cleaning really lives up to its name. Cesar did a fantastic job cleaning my carpet and tile. He texted me a couple of days before, and called to let me know before arriving on the day of the service. Very professional! He never asked me to leave a review, but I wanted to share how great the cleaning was. If you need your carpet, tile, or furniture cleaned in San Francisco, I highly recommend using them. I recommend their services to all my friends and family, and I think you should try them too.

I have used this company several times for carpet cleaning and they always do a fantastic job. Most recently, I had them clean my living room couch, which had some normal dirt and a few stains from daily use. The couch is good quality, and after the cleaning, I noticed a big improvement—the dirt around the skirt was much better and the whole piece looked refreshed. There were still some light stains on the front cushion, but overall, the results were great. I was especially impressed when Cesar from their team followed up with me to make sure I was happy with the job. He scheduled another visit and tried a different method to tackle the tougher spots. After the second cleaning, the stains were almost completely gone and the couch looked even better. Their dedication to customer satisfaction really stands out. If you’re looking for a reliable carpet or upholstery cleaning service, I highly recommend this company. They’re professional, friendly, and really care about making sure you’re happy with the results.

Our carpet cleaning appointment with Cesar was fantastic! He was very knowledgeable and professional, and he made our carpets look fresh and spotless, just like new. Cesar brought a variety of cleaning tools to handle different pet stains, and every room looked immaculate after he finished. We were really impressed with his work. The company should have more technicians like Cesar because he truly represents them well. We will definitely use their carpet cleaning services again, especially if Cesar is our technician.