Magic Plumbing Heating & Cooling

First, Monique in the scheduling department did an amazing job with keeping me updated on the status and availability of their plumbers on Monday and finally advised that no one would be available until the following day. Marcos showed up within the appointment window and got right to work. I appreciated that Marcos explained what he was doing and what he was finding during each step of the process. In the end, Marcos summarized his findings, our options, pricing, etc. Though minor leaks were found, none substantiated the water meter readings we were getting from the Water Department. Marcos suggested we reach out to the water company...and here comes the best part, he provided us with his written report, photos and VIDEOS of his findings which included the water meter at a standstill (which appears to contradict a huge leak)! I am hopeful that Marcos' inspection and videos will go a long way in helping us resolve our water bill expenses with the water company. I highly recommend Magic Plumbing for their quick response, thorough inspection and supporting photos and videos.

Victor and his crew did an excellent job of installing my new heater. They were efficient, professional and kept me informed, both in what they were doing and how I needed to maintain it. I recommend Magic Plumbing. Rachel in the office is exceptional.

Because of a recent kitchen remodel and persistent allergies we were advised to have our ducts cleaned. Apparently it's not something that needs to be done routinely - but in our case the remodel tipped the balance. Magic Plumbing went above and beyond to get the job done around my time constraints - and did a great job. They sent Jeff over to assess and he explained their process very thoroughly so I knew what to expect. The technicians who arrived today knew their stuff and did a superb job - it took about 3 hours. They showed me the kind of dust that was extracted - it's an old Victorian, the ducts had never been cleaned. Plus, they pointed out that there was a great deal of dust high up behind the decorative molding, and doing away with that would also help with allergies. All in all, a seamless and satisfying project to check off the list!