All reviews for Magic Plumbing Heating & Cooling
Write a review-
First, Monique in the scheduling department did an amazing job with keeping me updated on the status and availability of their plumbers on Monday and finally advised that no one would be available until the following day. Marcos showed up within the appointment window and got right to work. I appreciated that Marcos explained what he was doing and what he was finding during each step of the process. In the end, Marcos summarized his findings, our options, pricing, etc. Though minor leaks were found, none substantiated the water meter readings we were getting from the Water Department. Marcos suggested we reach out to the water company...and here comes the best part, he provided us with his written report, photos and VIDEOS of his findings which included the water meter at a standstill (which appears to contradict a huge leak)! I am hopeful that Marcos' inspection and videos will go a long way in helping us resolve our water bill expenses with the water company. I highly recommend Magic Plumbing for their quick response, thorough inspection and supporting photos and videos.
-
Victor and his crew did an excellent job of installing my new heater. They were efficient, professional and kept me informed, both in what they were doing and how I needed to maintain it. I recommend Magic Plumbing. Rachel in the office is exceptional.
-
Because of a recent kitchen remodel and persistent allergies we were advised to have our ducts cleaned. Apparently it's not something that needs to be done routinely - but in our case the remodel tipped the balance. Magic Plumbing went above and beyond to get the job done around my time constraints - and did a great job. They sent Jeff over to assess and he explained their process very thoroughly so I knew what to expect. The technicians who arrived today knew their stuff and did a superb job - it took about 3 hours. They showed me the kind of dust that was extracted - it's an old Victorian, the ducts had never been cleaned. Plus, they pointed out that there was a great deal of dust high up behind the decorative molding, and doing away with that would also help with allergies. All in all, a seamless and satisfying project to check off the list!
-
Marcos was very straightforward and knowledgeable. He walked me through everything to explain what was going on and what was required to fix the issue.
-
I had my home’s heater repaired. The repairman, Randy from Magic Plumbing got the job done in a timely manner for a reasonable price. I found the whole experience rather pleasant and would call them again if I had another issue with heating, plumbing or air conditioning.
-
Thank you very much Franco for sending Manuel and Jose to fix our clogged bathroom sink and replace the corroded P trap pipe. They worked quickly and carefully to clear the drain and now we are so happy to be able to use our sink again. Pricing is very reasonable too. Your team is amazing. Thank you.
-
I'm so glad out of all the plumbing companies we chose Magic Plumbing. From the phone appointment to the excellent service everything went smoothly. The gentleman named Mike who came to our home was very friendly and professional and explained that he would check the issue then give us an estimate, at which time we would decide to agree or not. We said yes without hesitation and he fixed our problem and explained what was done and took photos to show me. All in all they are great and saved us by coming the same day we called. I would definitely suggest them.
-
Magic Plumbing was magic! From my first call to Anthony coming out to help me, everyone was so nice and friendly.
Anthony was punctual, knowledgable, and very professional. He explained everything to me, including the cost of the work. I appreciate his candor and kindness. I would definitely go back! However with the great work done, hopefully I don’t have to. -
Our Magic Plumbing experience was great! We needed plumbing help on a Sunday and weren't sure we'd be able to get anyone out to help before our bar opened for service. The call was answered immediately and she was very helpful in getting a plumbing tech out to help asap. He was professional, got the job done efficiently and checked with us before issuing any repairs to ensure we were okay with the cost. Highly recommend.
-
Jeremy Baldwin from Magic Plumbing is excellent. I've had him out on two occasions at two different properties to work on sump pumps. He's very knowledgeable on pumps and knows about all the pump model numbers as well as pros/cons. He's also very honest in how much things will cost and whether you need something done or not. Plus, he's also super friendly! Thanks Jeremy!
-
I called the top 3 rated plumbing companies in SF. I ended up contracting Magic Plumbing for a garbage disposal replacement. They had the lowest price in town (no junk fees, no overcharging, and pricing flexibility), best customer service (plumber and call center), and plumber (Adam) communicated well and provided several options. 5 stars for all that!
-
Easy to get an estimate and to schedule the work. Alberto put in our new furnace very quickly and left everything neat as a pin after.
-
Cant believe he unclogged our drain. Adam was determined to get the job done. He put some overtime in and was able to get our kitchen up and running! Adam saved the day!
-
Found magic plumbing to be very courteous and prompt. They did the job in record time and were detailed about the problem. I highly recommend this business
-
Cory was amazing and fixed our problem quickly! He was very helpful and communicative. Recommend!!!
-
Chris was great - could give an estimate quickly and did not charge for coming out. Did quick work. Expensive - but all plumbing is these days, no?
-
Anthony Jackson has great customer service skills. Even though the job cost me a bundle, his good natured attitude softened the sticker shock
-
Prompt, and to the point. I was expecting to have to have some work done to the water heater, but after a quick diagnosis by the Tech, it was found that it just needed a setting to be looked at. I really appreciate the level of honesty a service.
-
I highly recommend Magic Plumbing. I contracted them to install a new heater with new duct work. Victor and his colleague completed the job in 2 days, and the quality was great! I recommend asking for Jeff Griffin for HVAC quotes, he was awesome throughout the entire process. He also came to troubleshoot an unrelated issue with the HVAC system. He was kind enough to show me what he was doing to troubleshoot, and identified the problem quickly. Jeff’s customer service is second to none, and he’s a great asset to Magic Plumbing (deserves promotions, raises, and all of the above!)
-
Chris was able to help solve a shower pressure and temperature issue. He was able to work through the mistakes of a previous plumber and get everything working again. Really trusted his expertise and will definitely use again if any shower plumbing issues. Thank Chris!
-
Cory replaced our water heater and he was super friendly and efficient! I'd happily work with him again.