All reviews for Magic Plumbing Heating & Cooling

We had a small amount of water leaking into our downstairs bedroom closet. The leak was coming from the wall. I called Magic Plumbing and they immediately sent out a technician within the hour. Alberto cut a hole into the wall, determined that the leak was from a crack in our kitchen drain pipe. He then repaired it quickly and tested it. All done professionally within a few hours! What wonderful work, completed in super fast time. No more worries for us, since we called Magic Plumbing!

Magic Plumbing did a great job. First time tech came and unclogged drain past pea trap. Had the same issue a few days later and Magic Plumbing schedule a tech to come free of charge. Scheduler stayed me updated of techs eta which was most appreciated. Alberto the tech came out and he was friendly and professional. Thank you

Your company was very prompt in coming out and quickly install a new heating system but they did not fully explain that I would have to have an electrical outlet installed in my garage. The old forced air heater came with the house, I now have to pay my electrician to install the outlet for me at an extra cost. I was not told this and am not happy about that . I am a senior citizen who lives alone. If my electrician had not been here I would not have been able to plug in the heater. I cannot give you a great review because of that. While I am still unhappy that I have to pay to have an outlet installed, Magic Plumbing came out to the house on short notice to show me how the new thermostat works which was very nice.

The experience would have been better if there was less of a mess in the aftermath. A bucket to catch the dirty water and or some plastic sheeting to help with the dirty water splatter would have gone a long way to a better experience. Lots of stuff got wet and dirty. I'm still cleaning up stuff as I come across it. Almost $1500 to primarily clear a drain seems steep to me, especially with easy access to pipe in garage.

I'm disappointed with magic plumbing service. Not only was it very expensive $300 for the 20 min to unclog a sink drain, but I asked if our toilets were in need of repair because of a water hissing sound I have heard. The service person said they seemed fine as he didn't hear hissing. But he didn't flush the toilets to check. We then had a water department inspector come a couple days later and he put dye into the tank and showed us we need to replace the flush valves and flappers because of leaking.

Overpriced and I won’t call them again. I had a clogged toilet. I called them and one technician showed up on the same day. He tried to use a plunger and it did not work. Then he brought an auger. It took him less than two minutes to unclog it. It was a toy my son threw into the toilet. He charged me $310 for the two minutes of work. I won’t call them again.

I was very disappointed in how Magic Plumbing responded to my request. I asked for (1) an evaluation of whether my DISHWASHER could be repaired and if so, at what cost; and if not, (2) an estimate of the cost to replace it with a client-provided new dishwasher.

In response, Magic Plumbing sent me someone who was a specialist in TOILETS, not DISHWASHERS and was obviously unable to evaluate whether the appliance could be repaired. In fact, his incompetence regarding that evaluation was apparently irrelevant for Magic Plumbing because his instructions were only to give me an estimate for installing a replacement dishwasher and did not include evaluating whether the old one could be repaired at all. Furthermore, the task of estimating an installation cost amounted to opening his iPad to reveal a pre-recorded installation "estimate" of almost $1,000.00 -- a price that was obviously inflated so that he could then claim to give me an insignificant "discount" of $150 to a price that was still well above what it should have been. And finally, Magic Plumbing delayed sending this "estimator" to my house for several days, which was not in itself a problem for me, but when the "estimate" was simply something he found on his iPad and not something that required his actual presence in my home -- it turned out that Magic Plumbing wasted my time for no good reason.

I suppose I should be grateful that I didn't discover how incompetent Magic Plumbing could be until after I'd agreed to work with them.

The low reviews are true - they were a complete waste of time and a ripoff. I sent clear photos and told them my first floor roof was leaking so a ladder would be needed since they offered to come by to inspect and give a free estimate. When the technician came by, he didn't even bother to look at the affected area, gave me an overpriced quote within 30 seconds. The quote was over 3x the other quotes I got. What was the point of having the customer schedule and wait for an in-person estimate?