Reviews of local pros in San Francisco, California
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Randy was the technician today. Very pleasant and knowledgeable. He was able to determine the problem quickly and efficiently. He explained everything clearly. If I need Cabrillo again, I would hope to have Randy as the technician.
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Robert B. was knowledgeable, friendly, and courteous—and most importantly, we trusted him completely. He exceeded our expectations and fixed our heater quickly and efficiently. I won’t work with anyone else.
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Randy and his crew were amazing. Their work is impeccable. We really appreciate the speed and professionalism. We were back in business in no time. Everything was cleaned and put back in order with no stress for us. We use Cabrillo Plumbing for all our needs. Thanks Randy!
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The service and professionalism were outstanding. Mathew, the technician, walked me through everything he was doing and why, and he had the issue fixed within 30 minutes. I’ll definitely be coming back here for any future heating or HVAC needs.
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If you are looking for a company that’s considerate, timely and knowledgeable , call Cabrillo. This is the second time we used their excellent services.
With winter fast approaching, Matt from Cabrillo came out to service our HVAC. Matt did a thorough job and provided tips on how to maintain the current system and suggested ways to improve it (schedule ventilation cleaning and upgrade thermostat to better utilize HVAC features). Just like with their last visit, there is no pressure to purchase items or upgrades. Cabrillo provides you with the information you need to make the best choices for your home and budget. -
Fast and professional service at a reasonable price, what more could you ask for? Needed to get heat working asap, called Friday at 4:pm (the worst time I know) and they fixed the problem the next morning - in less than 24hs - on a Saturday! I highly recommend Cabrillo
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Cabrillo Plumbing, Heating & Air provided excellent, reliable service. The team was professional, knowledgeable, and arrived on time. They diagnosed the issue quickly, explained everything clearly, and completed the work efficiently. The pricing was fair, and the quality of service was outstanding. Highly recommended for plumbing, heating, and air services.
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Excellent service from start to finish! My heater stopped heating, and Matthew quickly diagnosed and fixed the problem very professionally and cheerfully. He did a fantastic, efficient job, communication was great from my initial call, and I will absolutely hire Matthew and Cabrillo for any future repair needs.
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Very pleased. For the last two years, no heat was going to my rear bedrooms, and I couldn't figure out why. I had called another HVAC company to find the problem a year ago, but they were unable to locate the cause because the heating ducts ran through the back of the drywall. I gave up and bought space heaters but this year, was annoyed enough with the situation that I thought I would try another company, though had low expectations from the start, and feared I would ultimately have to open up the walls in order to find the blocked or broken duct. However, Daniel got the job done without having to resort to that. He spent plenty of time listening and thinking and investigating and finally spied a painted, bolted-up panel in my garage ceiling I'd never noticed before, and surmised the ducts and dampers might be behind it. And sure enough, there they were, withthe damper leading to the bedrooms closed. A major win! The communications with Cabrillo for scheduling were clear and helpful, and Daniel was professional, knowledgeable, easy to talk to, and...fixed my problem. The cost was also quite reasonable.
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We had the best experience with Cabrillo! They saved us when another provider installed a water heater that led to a gas leak. They came immediately, were so professional, had the best customer service, and, most importantly, were trustworthy and did a great job with the installation. Robert performed the job. Could not recommend more highly.
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Matt was our technician and he was very helpful in diagnosing the issue with our furnace. He made sure to check all the possible reasons our furnace wasn't working until he found the problem. He was a good communicator and made sure we understood the problem and possible next steps toward remediation.
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From our initial call through the installation of our Heat pump furnace system, everyone at Cabrillo was thorough, professional, on time and friendly, especially Erick and Javier, who did the actual week-long installation. These two were particularly friendly, professional and great to have around for the week. Now we miss them!
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We've enjoyed Cabrillo Plumbing, Heating, and Air's excellent service for over two decades, for matters both large and small. Whether replacing a hot water heater, adding a new PRV, or unclogging the pipes in our 112-year-old home, they provide world-class expertise and outstanding results. They're a wonderful, engaging group of professionals.
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Do not go any further - hire these people!!
The whole Cabrillo crew did an amazing job for me this week.
I was actually quite nervous going into the week because it was a very big purchase for me. It was not a straightforward job - adding a/c to my house on Potrero Hill using existing ducts and mounting an ac unit on the roof to work with my existing solar system. But I could not have been happier with the professionalism, camaraderie,
hard work, politeness, cleanliness and cheer with which Frank, Erick and their crew completed the job.
It rained Monday and Tuesday and I was fully prepared for the job to be delayed. Instead, Erick, Fernando, Rodolfo, and Javier doubled down and somehow pulled it off In five days.
Friday came around and the rain made way for sun and a lot of sf October second-summer heat. Frank showed us how to work our new system and the kids and I yelped for joy as we pressed the button and cool AC flooded the house.
12/10 - cannot recommend these guys enough - was honestly sad to see them go!
I also have to call out Gessa their HQ maestro who was the calm backend admin lead and highly responsive and amazing throughout. What a team!
Thank you Cabrillo,
From a 72 degrees cool and very happy customer. -
From the time Robert stepped foot inside our house for our initial consultation to when Erick and Javier's team completed the project, we were completely impressed with the depth of knowledge, quality of work, and level of customer service demonstrated by the Cabrillo team. They helped us to understand how we can maximize use of our existing infrastructure for air conditioning and how we can enhance capacity. We had commissioned Cabrillo to increase the size of our HVAC ducts per their recommendation and are now very happy with how quietly and quickly our air conditioning cools down our house and all the additional tips offered by the team. We ended up with upgraded air conditioning output and circulation, improved kitchen fan and dryer ventilation, and enhanced air quality. Something above and beyond to note is that we usually can't wait to have the cleaners over after other contractors have completed their work because some debris is to be expected. With Cabrillo, each member of the team wore shoe covers inside the house and the lack of debris left from the work each day was astonishing. We have already started recommending Cabrillo to our neighbors and will keep Cabrillo in mind for future needs.
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I had an outstanding experience with Cabrillo Plumbing from beginning to end. They installed a heat pump water heater in my garage. The technicians, Fernando and Erick, could not have been more professional, hard-working and communicative. They were always on time and proactively provided me updates on their progress. Their work was meticulous and they even swept my garage before they left. Frank (who came out to scope the project) and Sal (in the office) were both fantastic, answering all my questions with incredibly fast response time and clear explanations. Frank even made a second, in-person trip out to my house to help me evaluate my options when I decided that I wanted to put the heater in a different location - and he came in person the first day of the work to make sure everything had gotten off to a good start . It is really worth the peace of mind to work with Cabrillo, I can't say enough good things about their work and their team.
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My family had no heat for 2 months during this winter season. It got really cold. My Dad found Cabrillo and they worked super quick. Each day they were able to connect a new pipe to give us a little more heat into our home. I am super grateful for their work and really appreciate Robert and Rodolfo. If you need your heating and air fixed call them! Also, they fixed our second shower that other plumbers couldn't unclog. Now our family of 6 has two showers to use! Thanks Cabrillo, you guys are a life saver!
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I can personally vouch for Robert’s plumbing expertise. He’s a professional, efficient, and clearly knows his craft inside out. It’s rare to find someone so dedicated to doing the job right the first time. 5 stars for quality and reliability!
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Our landlord uses Cabrillo to service our furnace and water heater. Every time they’ve come out, the service has been prompt and professional and they work with both us and the owner to quickly fix any issues.
We’ve had both Matthew L and Robert B come out for both planned and emergency service and they are top notch (At this point I’m pretty sure that all of their techs are!).
To minimize delays and down time Cabrillo has a great support team to ensure the techs have everything they need.
Cabrillo gives you a time frame for the appointment and narrows the window as the date approaches and before the tech arrives they send a quick bio by text message. I thought that was a friendly addition to great service. -
Matt was excellent! He made a quick diagnosis of the situation and was very efficient at replacing our thermostat! He was very courteous and friendly. I would highly recommend Matt and Cabrillo for your HVAC needs!
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I had a great experience with Cabrillo. Requested their services for a gas water heater replacement. They were prompt and the technician, David, was fantastic to work with. Although their estimate was much more than other companies I spoke with, they were incredibly communicative, professional, and responsive. Our water heater was replaced and looked great. Unfortunately, right after we had some drainage issues (unrelated), they came back out and resolved the issue for us.